Great service from the booking process right up until when you collect and pay. You're always kept informed of the progress with your vehicle so there's never the need to phone and find out what's happening.
Mark Gopal service manager Toyota Bellville what an awesome job running the work shop
Cant even get through to these people. Tried emailing them, no answer, tried calling them since 730 in the morning, and no answer. What a poor poor poor dealership, and a disgrace to Toyota.
In my experience, service was excellent professional with minimal delay in delivery. Thank you Brandon Reynolds!
I'm so exciting TOYOYA service
No complains , got my car serviced quick and easy
Good experiences with every visit.
They don't really do drop offs if you service/repair your car. customer is care is average - very difficult to find the right person to speak to when phoning the branch, communication is sub-par. However, the job gets done in good time.
Neat and professional. Right on schedule.
I just my car for 45 k service . They dont even give you a proper welcome . Dont want to replcae a ruber on my door saying i damage it . Not happy
Terrible. Parts sales is comparatively way worse than any of the other Toyota dealerships in Cape Town. Pity this post will not accept without a star
If I could give a negative star rating,it would've been even better.
Phoned to book my car for a service..they don't do drop off or pick up to or from work after you've dropped your car off @7am, even in the same city.have NO IDEA how long it might take to finish a regular 20000km service. If you finish work, at 2pm, in my case, you have to "get a lift from somewhere", I was told. Really not helpful and a secretary without much knowledge of her own industry. I've only made contact with her and I'm sure that's as far as many other customers get..before giving up and going somewhere else. Toyota usually follows up with a phone call after a service. Protea Toyota doesn't deserve the name Toyota.