We booked for Sunday lunch 1st April for four people. The waiter did not inform us of any specials on taking our order. Being Easter the restaurant was very busy with many large tables. We accounted for this when waiting quite a while for all courses. The main issue was the fact that what is quoted on the menu, and what is served is very different. We ordered a caramelized pear and almond table salad. The pears were very sparse which is unacceptable when quoted as a main ingredient. In addition, there were olives included ( a complete taste contradiction) despite the fact they were not listed as an ingredient. As non olive eaters, they were not a welcome addition. However, as they were also not plentiful, we let it go. Three of us ordered the chicken dish, described as chicken breast stuffed with brie, sundried tomatoes and pesto. Not one of these ingredients was there, but the breasts were stuffed with..you guessed it! Olives. When I communicated this to the manager, he agreed they should have been mentioned, asked if we wanted something else but was quick to add that to make another dish would take a fair amount of time. We declined as it would result in a totally disconnected meal. We waited to see if management would show any gesture of compensation on our bill. It should not be the patrons' part to ask. Naturally, the full price was charged for all three chicken dishes. It was totally apparent that our small party of four was of no significance in relation to other big groups. The simple result is that after many visits, we will not return, and I will ensure that our disappointing experience is shared as widely as possible. Ironically, a friend had been to Pigalle the week before for a birthday dinner and felt that the restaurant's offering was disappointing too. Time for an honest look at your customer service Pigalle!
Upmarket, expensive but food and service outstanding
The food was excellent, loved the ambience oh and their creme brulee yes, is devine.
True fine dining and a great place for that special occasion.
Food was good and lovely setting, but not perfect
The food, atmosphere and service was outstanding. A special thank you to our awesome waitress
One of the best sea food restaurant in Bedford! Worth any penny. The owner is really professional on his job. I am looking forward to visit it again
Nice ambience, lighting and excellent service. Creme brulee is incredible.
Shocking this is supposed to be an upper class restaurant. They charge you for people not attending. The kitchen staff left and when we wanted to order dessert we were told chef gone. How do you close a kitchen early on Saturday night and not inform your guest.
The best fine-dining restaurant in Bedfordview! Whenever we're in SA make sure to visit Pigalle. Service is comparable to the best anywhere in the UK and the food always great. On our recent trip the manager and the owner made a point to welcome us. Keep up the good work!
Excellent service. Friendly staff. Well organized, exceeded my expectations. Romantic atmosphere. Managers paid great attention to detail to my requests for my 5 year anniversary. Worth every penny.
It's too expensive for what you get.
The food's good, but I can get food that taste just as good and better for less bucks.
It does have a beautiful setting, nice music and atmosphere, but I won't be going there again.
We had our Year End Lunch at pigalle. We were 40 guests. Our experience could not have been more PERFECT! Excellent Service, the restaurant was very comfortable, the music was not too loud, the temperature was perfect. The food was absolutely divine. Can we just mention that the service was EXCELLENT again! The experience was phenomenal! Thank you