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About

Pavilion Hotel is a cafe, located at 15 KE Masinga Rd, North Beach, Durban, 4001, South Africa. They can be contacted via phone at +27 31 337 7366, visit their website www.pavilionhotel.co.za for more detailed information.

Location :
15 KE Masinga Rd, North Beach, Durban, 4001
Added by Jopie, at 01 February 2017

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19 Reviews

  • Uwaiz Carim
    01 April 2018

    It wqs terrible . The rooms smelled of urine the staff were unfriendly I rate this hotel a minus 5star

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  • Vusi Mahlangu
    24 March 2018

    Parking is fine but it somewhat needs a shelter. Inside our rooms, the mattress needs to be changed it looks bad. Shower structure is perfect but it definitely needs to be renovated and at least there must be a small fridge for guests. I have been here 2times in 3years but the standard has deteriorated instead of improving. There has to be floor-monitoring, people have been drunk, slamming the doors and making noise the whole evening such that it was difficult for us to sleep.

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  • Linda Van De Vijver
    07 March 2018

    We spent three nights at the hotel. The last two nights were awful. Screaming guests, glass / bottles being smashed, banging doors etc. I had read reviews in which guests complained about rhe noise but had hoped these were isolated incidents. Clearly not. The staff were also reluctant to acknowledge there was a problem. Definitely to be avoided - which is a pity as otherwise it's a decent hotel even though a little worn around the edges.

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  • MAALIKAH RECIET
    03 March 2018

    The housekeepers need to be trained on announcing their entry into the rooms. As an international standard knock 3 times whilst announcing Housekeeping before entry is how any room should be entered into even though a room had just been released back onto the system as sold. My husband was still getting dressed when the housekeeper, with her master key, walked straight in without announcing her entry. Just some constructive criticism.

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  • Rahul Shriram
    09 January 2018

    No review in the hotel as I haven't been there, but I heard about the 24 hour restaurant, downloaded the menu (which looked appealing) and went through late at night. The waiter got the order completely wrong (which he was ever so apologetic for and was willing to correct). The cappuccino tasted more like a standard filter with a hint of steamed milk. That was my only experience there, could've been a bad day for the restaurant staff. Will probably try it again.

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  • Patience Khaile
    13 November 2017

    The hotel is pretty decent nd clean but the customer service sucks Staff members are rude nd have attitude.called reception for a problem reguarding the bathroom nd was never attended to Even left nd it was still never attended to but are quick to attend to Indian and white peoples complaints. I felt that they were being racist

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  • DENNIS MINADOO
    19 October 2017

    I have stayed in many hotels in Durban over many years, and the person to verify that is Hotel manageress Desiree Kumarsamy i had the pleasure of seeing her and being served by her once againafter 25years well all i can say is that the service is 5starthey on the ballthe Hotel Manager Naveen was very professional and accommodatingthats what i call service with a smileevery member of that team is highly skilled in the hospitality trade.WELL DONE GUYSI WILL BE BACK.by the way for a hotel your size you give better service then any hotel on that golden mile.keep it up guys..

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  • Dipesh Rajgor He Bhhg
    15 October 2017

    Good hotel specialy for indian.there is many plus point near beach also good restaurants and safety.

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  • Izak Joubert
    03 October 2017

    No sea views for any family rooms. Felt like a cubicle. Restuarant was nice

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  • Mpendulo Gamede
    23 August 2017

    Very good and diverse place, wish to tern it a home for my family. Totally love it hear

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  • Evelyn Moshidi
    15 August 2017

    When we left Johannesburg to Durban we didn't have an accommodation but all I knew was I'm going to spent my 38th birthday in Durban. We arrived on the 10th at around 1pm then off to accommodation hopping. The 1st hotel we went in Pavilion Hotel as they are saying warm welcome and great service is what we love. We felt in love with the hotel. Thanks to Njabulo, Yavika and Ayesha for their warm welcoming service. We kept on extending our stay and they made sure that we are comfortable without moving us to other rooms. When we left joburg the plan was to spent a day in Durban then move to Ballito and Zimbali but guess what we spent our holidays at Pavilion Hotel. Thank you so much for your hospitality. My 38th birthday was never ready for such loving staff you have.Thank you

    From Evelyn Moshidi
    Maphoko Matsimela
    Moore Mahloko

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  • Phoenix Ofentse
    23 July 2017

    Not bad at all We had hot water issues on fourth floor but the receptionist arranged for us to bath on the 3rd floorand the plumbers attended to the matter timeously too. I would most definitely come back again with family soon.

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  • Sean Munoo
    21 June 2017

    Bright and airy. Good food, fresh, very generous portions. Friendly service. Well priced!

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  • Mariam Idii
    31 May 2017

    It's such a wonderful place.the services are spendingits the ideal place for a holiday.
    The workers are all wonderful especially Binti. You should try out the place.

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  • Fikile Ngubelanga
    10 March 2017

    Its clean comfortable and have great food

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  • Ricardo Da Silva
    27 February 2017

    Sufficient for business stay quick and simple. Food not great and staff kitchen very unfriendly

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  • Arno Willemse
    25 February 2017

    Nice location at the beach. Friendly service and not badly priced for a hotel.

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  • Shane Nair
    14 February 2017

    Great hotel. Right at the beach front at an excellent price!!

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  • Nomaswazi Dlamini
    08 February 2017

    great service from the staff. good food. great hospitality. clean and neat. accommodates families, closer to the beach. its cheaper / affordable.

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