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Location :
Added by Jopie, at 08 April 2014
Opening Hours
- Monday 7:00 – 11:00 AM, 4:00 – 7:00 PM
- Tuesday 7:00 – 11:00 AM, 4:00 – 7:00 PM
- Wednesday 7:00 – 11:00 AM, 4:00 – 7:00 PM
- Thursday 7:00 – 11:00 AM, 4:00 – 7:00 PM
- Friday 7:00 – 11:00 AM, 4:00 – 7:00 PM
- Saturday 8:00
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11 Reviews
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14 February 2018
Kevin and staff are awesome with the animals
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29 December 2017
Dr Azzi is great!
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10 December 2017
Convenient vet in the area, staff are helpful.
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13 November 2017
Refusal to look at my pet after not being able to fill out his required details despite the fact I have been previously and they were unable to find my details in there files. (Which I mentioned to them) I get lectured on some apparent law, which no other vets I have ever been to ask bout. Terribly arrogant.
EDIT (August 2017): At Owner, thanks for the details. I would like to point out the law requirements under Section 6.2. Clients identification. Since my Full name, address, and ID Number was supplied in terms of the law I fulfilled the requirements. Not knowing the next of kins ID number and my companies telephone number falls outside in terms of "identification". Yes i did supply my next of Kins full name, address and telephone number as well as my companies name. "Extra details" how nice is that!
Point 2. We have been there before. Since you and your receptionist clearly cannot run an office properly and loose documents I would expect some apology for that. Maybe you misunderstood my wording or you to arrogant to apologize. Very worrying documents cannot be found in terms of the vast number of records that need to be kept in terms of the sections your PDF pointed out!
Point 3. Section 4.3 (c). "The
veterinary professional may, as far as it is within his/her professional ability, not refuse or discontinue treatment to an animal without valid reason". As far the this section 6.2 is applicable, I had correctly identified myself, therefore you have broken the law.
I reiterate. Terribly arrogant and unprofessional.
EDIT (13 November): At the Owner. I don't believe there is any contradictions. It also appears you cannot seem to remember the details correctly. As pointed out in my initial post you and your staff could not find my details (which was my initial complaint). Perhaps your perspective of me storming out was a response to your raised voice and aggressive manner in which you handled your client (sorry ex client).
I would also like to point out that since you did not examine my pet you cannot assume it was not terminal as no examination took place.response / report this review -
12 October 2017
Great serviceloyal family vet
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12 July 2017
"Unfortunately did not have xray fascility" i was told when I arrived at 8am in the morning with a very sick cat. She {locum} referred me down the road to Glenvista. I can only give a review on my experience.. So I at least still supported this VET by buying some products there and was reprimanded by the "owner" in person that my review was factually incorrect. So the locum did not do her job and clearly lied about the xray facilities for whatever reason.. apparently they have xray fascilities. Yay !!! But they are now downgraded from 3 stars to none if possible. Learn some people skills. Arrogant and the fact that there are never cars in front of the Vet should speak volumes. Freedom of speech Mr Vet. If you want to list yourself on google then take it on the chin
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02 June 2017
I like them, not sure about my pets though :)
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02 June 2017
Unfortunately did not have xray fascility
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26 November 2016
Had extremely bad service the vet has an incredibly bad attitude took my cat there and had to take her to another vet where I found out that the glucose drip he had her on wasn't helping the fact that she was actually diabetic which he didn't pick up. My only recommendation. don't take you pets there
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18 November 2016
Good
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15 April 2014
Refusal to look at my pet after not being able to fill out his required details despite the fact I have been previously and they were unable to find my details in there files. (Which I mentioned to them) I get lectured on some apparent law, which no other vets I have ever been to ask bout. Terribly arrogant.
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