Excellent service , friendly knowledgeable staff.
I bought a brand new car in September 2017 and later discovered that it had defective parts. My car has been in and out for repairs. To this day, the car remains with some parts still not fixed. Now I want them to take their car back, and they want to hold me financially liable for the difference between my settlement and the trade in value. Why am I paying for something that isn't my fault?
Terrible experience on buying a new car from Imperial Ford Culemborg, and i would never recommend buying a new car from them to anyone.
Nathan, parts, was very good helping us finding a new side wing mirror. Nice and friendly. I recommend
I recently bought a pre-owned vehicle from them and received fantastic service. Patricia Aploon is a friendly, enthusiastic and very helpful sales executive. She was quick to respond and able to assist with all my queries. Jaunita Collinette was great in going through the paper work clearly and explained all the aspects required.
I will highly recommend purchasing a vehicle from them as you receive fantastic service.
Quick, efficient and friendly. Let me know what they were doing every step of the way Also appreciate the waterless car wash.
Never again. Been more than a month now and still waiting for parts. Haven`t received a call from them either about what is going on.
Good service. Sales manager very helpful and friendly.
Services my car here. Staff are friendly, efficient and professional. Will continue to have my car serviced here.
I bought my car up at Ford Fury in Sandton, When I moved down to CT I had to find a new dealership to service my car. I then happened upon Imperial Ford Cape Town.
I have to say, my confidence was shot completely by Ford Fury. They messed up my car and then gave excuses. They did such a poor job that I thought I would never ever buy another Ford again.
Seems as if coming to Cape Town was the right move. This particular Ford is amazing. Their service staff are friendly and helpful. Even after dealing with upset clients or 360 plus all day they still will go the extra mile to ensure your car returns to you like new.
Ford Imperial Cape Town. You have my complete trust and confidence. service after service, repair after repair I know I am in good hands.
I can't praise this branch of Ford more.
Serviced my car here, was done promptly and professionally, everything surrounding the service was mentioned to me, including issues I'd not even asked to be checked (they noticed I'd had a chipped windshield etc)