Not bad
Staff was very friendly. However: The car is the worst I ever had. No cover in the back, so everyone can see the suitcase, great to be stolen. No central lock, no way to adjust the back mirror, this was the cheapest wreck I habe ever rented! And it broke down, replacemend needed 3 try outs - so I wasted 2 hours on 3 days of my holidays to wait for them! NEVER AGAIN!
Before renting from here - please read this:
As someone who spends half his life travelling for work and renting vehicles for both work and pleasure. First Car Rental in Cape Town is possibly the worst place I have ever tried to rent from. They will force you to pay online for the car, but it is very likely that they will not release the car to you in person unless you purchase their extra coverage, or will state an imaginary policy as the reason. Essentially they straight up stole my money. I didn't receive a vehicle I paid for, and was put out of all my plans for the day with no hope for a refund.
I implore you to spend your money elsewhere - I know First Car Rental might seem like the cheapest, but there is a reason for that. Any other rental place is a better choice. Save your time and money and learn from my mistake.
Fabulous cars to choose from. Lite to heavy vehicles and friendly staff
We have booked a car plus toddler car seat. When picking up the car they told us they didn't have toddlers car seat and they will get one next day. This left us stranded for extra day as we were not able to drive away without toddlers car seat. Staff say they can not do anything about it, no apologies.
Will never go again to this place.
They presenting Sixth, but this shop is not SIXT!
I made abookoing online. Apparently I had to pay a deposit, so the rental car was not available when I arrived to collect at Cape Town International airport. It was however sorted out within an hour. The return to the Cape Town down town branch was hassle free.
Close to opposite a cozy coffee shop that's the best
Extra costs on the bill that the contract said were included. Very high cost for topping up on gas that would have paid for a full tank elsewhere. No response from two emails to dispute the costs. Turned into an expensive rental. Air conditioner broke on the first day and couldn't open the trunk from inside the car, though the car was fairly new. Would not recommend.
Best rental offers in CT. Booked via cardelmar
Mara Kelly 💜
Really disappointed! website wouldn't show hidden costs, turned out to be expensive rental. When we complained staff didn't care at all. The car we rented online wasn't there, the "same class" car was definitely worse then what we wanted to rent. Worst experience.
I used the JHB airport branch and they are more than bad. Their hidden costs and dishonesty is nothing short of theft.
DO NOT USE thEM!!!!!!!