Name: Homemark Head Office
Address: cnr Rautenbach ave and, EGoli, 5th St, Wynberg, Sandton, 2090, South Africa, ZA
Telephone: +27 11 444 8800

Homemark Head Office is a home goods store, located at cnr Rautenbach ave and, EGoli, 5th St, Wynberg, Sandton, 2090, South Africa. They can be contacted via phone at +27 11 444 8800, visit their website www.homemark.co.za for more detailed information.

Location :

cnr Rautenbach ave and, EGoli, 5th St, Wynberg, Sandton, 2090

Contacts :

Added by Jopie, at 01 April 2016

Monday 8:30 AM – 4:30 PM
Tuesday 8:30 AM – 4:30 PM
Wednesday 8:30 AM – 4:30 PM
Thursday 8:30 AM – 4:30 PM
Friday 8:30 AM – 4:00 PM
Saturday Closed
Sunday Closed

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Craig Lamprecht

28 October 2021

Lady in reception was so friendly and helpful. The other lady I dealt with, Penny was 100% accommodating of my unreasonable requests haha well done. Fantastic service. Keep it up
MAY

15 September 2021

The worst online experience ever.
Called 10 times
Kept getting cut off.
Finally they want me to still email the complaint, after giving all the details.
Ray is useless, i dont know what he does there.
Bought the Total Crunch machine.
Comes 10% assembled,
Its was incorrectly assembled.
Had to figure it out from youtube videos.

The calorie counter doesn't work.
Changed the battery. Still not working.

Spoke to Ray. He said to me " u have to insert batteries as it needs batteries"
As if i live under a rock. 🤨

Everything u say to them falls on deaf ears and if u call again its like u calling the first time. How are they still in business.

Where is the Manager in all of this.

What do you have to do to get response and problem sorted.

The most disappointing service
Johan Van Der Riet

06 September 2021

Service is very bad I've been here for more than a hour and no help. The employees are not wearing masks and swearing in the sales office disgusted real bad
Clive Smith

02 September 2021

Absolutely no response from any of the numbers provided including HO pathetic !!!
Debby Pieterse

19 May 2021

Customer care uphauling! Product "No Fuzz" hair removal broke, You cannot pull it out (handle out of holster) at all, what is the useCustomer Care lost the pic of receipt and broken product (attached to email), after 10 e-mails only, I was dealt with, not to my satisfaction at all.
Sam Hofmeyr

19 March 2019

Delivered my purchase within 2 days, the item was priced lower than other websites and the delivery was less. Great service.
Johannes Ten Napel

07 March 2019

Thy have not the money in the store, i was waiting for over 3hours and now they put me on there sistem for promotions every day sending on my email adress, emails take data to open. I am not interested in buying anything from them.
RIRHANDZU LORRETA MABASO

04 March 2019

Great place went there for an interview
Clyde Purdon

05 November 2018

All the stuff you'll need buts it's an absolute nice to have, and will simplify your life
Gereline Naidoo

09 October 2018

I have received the most pathetic service at Homemark at the Alberton Mall. After the last 3 unsuccessful attempt to return an item, I will never buy another Homemark product again! As agreed with the store manager Jacob, I went next day to the store i.e. yesterday to return the item. But Jacob was on leave and Valencia said she could not return the item and I must come back on Friday to do the return (no other reason given) !!!! I said I cannot come back on Friday and wanted my return done today, as agreed with Jacob. She emphatically and rudely mentioned that this was NOT going to happen and that the manager together with his sales assistant shouldn't have made such an arrangement with me. At this point I looked away from her as I was talking to the other sales person who was at the shop with Jacob. This Valencia arrogantly gets in my face, in my ear and tells me rudely and loudly that 'I can pretend that she is not there but she will NOT do the return today!' I never came so close to loosing it.to cut a long story short, I still have the item and don't know what their story will be when I go back to the store today! I left a message for Morne from Head office to assist but still no response
Kamo Modise

20 September 2018

Staff are absolutely helpful and friendly 😀
Lindsay

02 July 2018

I have never experienced such poor and unprofessional service . I made a purchase telephonically and confirmed and authorised the amount to be debited from my card. When I queried later that day why different amount to the one authorised was debited, I was told that "the system adds VAT" and that's the difference. I requested a copy of the invoice and proof of purchase, i was told that I couldn't have one and must wait until my parcel arrived "It will be on your parcel" !. For 3 days I have tried to get a copy of MY invoice - leaving messages, writing emails and even using Facebook I was told "someone will contact you" but never did. My parcel arrived - complete lie about the VAT story - all sorts of other charges have been add and the order is incorrect! Beware they can take any amount once they have your card details.
Lance Lutge

21 May 2018

Homemark are a great company that have quality products. I have always received fast, efficient and friendly Service from all of their staff and have never had any problems with any of the products I have purchased. You can order online from their website or order through their call centre. They deliver nationwide.
Hoosain Mohamed

03 April 2018

Great new refurbished offices - needs a bit of house keeping and aesthethics to enhance the feel of the building however new so over time should be great
Matt Jordan

05 February 2018

Need to get stock to outlets
Tyrone Naidoo

07 November 2017

Pathetic customer service , I will never buy anything from home mark again thanks to your staff and service at head office level
Pieter Brand

25 September 2017

Not really a customer facing premises - however staff are very friendly and helpful
Tanya Molepo

08 June 2017

The company is a bit of a let down, especially if you are a job seeker. The way they handle interviews is just a little bit unprofessional.
Terryanne Louw

11 November 2016

Headoffice access
Louise Steyn

25 April 2016

I will NEVER buy another Milex product or any other product from Homemark again!!!!

I have phoned every number for both Milex and Homemark, received promises of returning my calls and then sent from pillar to post! My moan is about the Milex Automatic Bread Maker (Bread Basket) Paddle which one of my maids tossed out, stuck inside a flop of a bread! I need an appliance where I can easily get spares! Not a happy customer at all!!!
Bongani Shongwe

08 April 2016

I love it