Cell C The Glen Shopping Centre

Location :

Cnr Orpen & Letaba Rd Shop M41 The Glen Shopping Centre, Oakdene, Johannesburg South, 2091
Added by Jopie, at 08 September 2016

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• Anonymous

  20 December 2017

  Never answers phone calls.. Impossible to contact the store

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• Anonymous

  31 May 2017

  Please sort out your phone. It just rings and rings and no one answers it.

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• Anonymous

  24 January 2017

  Went in to the store on Saturday 21th January 2017. Was assisted by a guy named Byron who on that day was more than helpful. I had applied for an Unrestricted APN. Its now the 24th Jan and still no feedback from them so I phoned cell c technical department, as Cell C in the Glen just lets their phones ring, all of this just to find out that my documentation was never sent through and that I have been waiting for something I thought was being processed. 24/48 Hours has turned into 72/96 Hours. How is that fair?

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• Anonymous

  07 January 2017

  Worst Service received from Lionel & Byron. No call backs, I have been calling everyday just to find out ETA of phone ordered to which i was told they (Lionel\Byron) would call me back! Called again today and am told there is no stock, however before taking out the contract 2 weeks ago, i had Lionel Confirm there is Stock. 2 weeks later, i have cancelled my contracts and STILL no phone, no call back from Lionel\Byron and no contract!

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• Anonymous

  15 September 2016

  Dear Lionel
  
  Please see below posted on Hello Peter.
  
  I received a Huawei P8 Lite phone with a Cell C contract on 21/08/2016.
  The phone died 10 days later and I took it back to Cell C The Glen and it was send in to the service centre on 03/09/2016.
  I was told on 13/09/16 that the phone would be replaced and went the same day to collect it.
  Now what I received back was a refurbished phone that had a scratch on the glass and could not connect to my wireless network at home.
  I took it back to the store and it was send back to the service centre.
  The consumer law state that the phone should have been replaced with a new device.
  See below.
  IMPORTANT:
  The choice is the consumer’s: the supplier cannot force a consumer to opt to have the
  goods repaired if the consumer wants a refund or replacement. The consumer can insist on
  a cash refund instead of a store credit or vouchers, or on a replacement with something
  similar at no additional cost. The supplier must bear the costs of collecting and/ or replacing
  the defective goods.
  
  Regards Buks

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