I was impressed by the good service received at Buco Honeydew. Ernest helped to locate the correct face bricks I was looking for. The employees in Yard 1 were also most helpful. Wish more stores were so customer focused.
Friendly and helpful staff. They tend to stock items which more mainstream outlets can’t be bothered with and their prices are normally cheaper than competitors. Finding the entrance is a bit of a challenge, but perseverance has its rewards.
Honestly very very nice people. Always friendly at the tills and the building department! Actually look forward to my daily visits there!
I love to shop at Buco as the sales team listen to your request and assist you accordingly. They gave me a solution for porcelain tiles drill as I struggled. I payed a fare price as the product did what the sales man said it will do. I m happy.
If Harry serves me at the contractors counter-no problem but the general vibe becomes more and more like: find it yourself and that's it, don't expect help. Buco is definitely not keeping up with the image of the Ferreiras it used be. My advice, it still is a well stocked outlet, don't be in a hurry, check pricing carefully on everything-not just the bulk stuff and go to the contractors counter.
Been shopping here since a young boy. Its had several names but some of the staff and I have aged nicely. Nice people in the sales dept and at the tills.
Entrance is tricky to find for first-time customers otherwise helpful staff and good selection of tack and rider outfits.
Somewhat dissapointing. I went in looking for some timber to replace two small shelves in my vanity and they advised me to go somewhere else.
Do not have the pipe connection in stock
B&D drill is R 70 more expensive than the local Mica
Service in the paint department very poor three staff serving trying to impress a lady they saw us but I had to call one who came very reluctantly should have gone on my way to Chamberlains or Builders WH
Nice friendly customer service. However time consuming to get things completed in store.
Pathetic ‼️
Unfortunately the is not 0⭐️
You know a company by the way they answer the phone. In this case, they just don't. Poor telesales, poor website, poor service.
Really poor service. Tried to substitute an inferior product for one charged for!!!
Communication With Regard To Delivery Times Could Improve Please
You must know your prices hereSome very good, others not so good
Mixed pricing with some items just out of stock for extended periods. Some staff are excellent and helpful, others barely know they work in a hardware store.
One of my favourite hardware stores in jhb. Some of the best prices and selection.