Clean white sheets great service, excellent room service
Scary area - Horrible views (Their excuse for this is that it's a urban hotel or something like that). The one night I was woken up by people fighting on the road.
Had to park my car on the road because the staff said it the car is too low and the front bumper would get scratched if I tried to take it done into the underground parking - fair enough, but given the area other arrangements should have been made. Proper parking was only arranged for me on the last night of my stay.
Also found a cockroach in my room😖
Furthermore, when you complain on a review, you'll get snooty remarks back from management about how it's an urban hotel and if you don't understand that, there's nothing they can do and if you prefer the coldness of one of the big names then that's also up to you - this is bull, there's nothing warm about this hotel I usually prefer guesthouses - rooms are bigger, more stylish, less used and the atmosphere very warm.
Very basic and not the cleanest or prettiest hotel around.
A little different and a slight unsafe feeling but besides that beautiful and friendly staff
I just spoke to an incredibly rude lady called Michelle over the phone.
Her attitude was like nothing I have ever experienced.
The error was made in the hotel's side, yet she has the audacity to talk to me as if it was my doing.
Michelle you are beyond rude and you need thorough training on how to talk to clients. One would think you were raised in a unmannered, uncivilized environment.
Disgusting!
The state of the art, the hygiene. And the is lots of fun. Some karaoke music and salsa dance. Definitely a place to be
Very nice quite clean and perfect for the relation price quality.
Good vibes, they dont have a wide variety of beer though
Great location. Staff were extremely friendly and helpful. Rooms are equipped with everything you need including nice clean comfortable beds. The bar is open and friendly, and there are great restaurants within 2 blocks.
Lovely ambience, great coffee
We'll a very nice and chilled area here in Norwood with lots of restaurants to wine and dine.
The most relaxed place in Norwood
Been here for breakfast a couple of times but haven't booked a room. Usually not very busy and an easy place to have a meeting. The food and coffee is very decent and reasonably priced. The menu is simple and uncomplicated but does lack the selection and variety one might expect from a place that looks and feels like the Ascot Hotel. The staff are very friendly and it's generally easy to find parking outside on the street. Norwood, Grant avenue in particular, has a lot of great places to grab a meal but mostly lunches and dinners. The Ascot Hotel is worth a visit if you're looking for decent and easy breakfast in the city.