Shohana Singh is the most efficient ABSA consultant - Always a pleasant smile & greets and remembers her ABSA clients - What a joy to have such a wonderful employee - ABSA GALLERIA your branch is so much more efficient with Shohana - no matter where she is placed, her service level is always consistant. WELL DONE for always being so customer orientated, friendly and efficient
Be ready to wait!!!!! Takes forever to be assisted
This is the worst branch I have ever been too the service is absolutely disgustingly pathetic, slow is not even the word.. I waited 2 and a half hours just to collect my new debit card.
Probably the worst service ever as a South African Bank. Foreign Exchange has no consideration of Clients valuable time. Plain rude. Will rather use Travelex or Rennies.
Tellers don't greet you, sit and stare at you. No " Good morning, how can I help " We were greeted with " How much " ??? & Inquiries are to lazy to overwrite their system when a new card must be collected! They would rather talk among each other discussing the clients ???
Very impressed with this branch of Absa.
These people are super friendly and helpful.
Thanks for making a difference. I normally avoid going into a bank but this branch goes over and beyond normal customer service.
I would like to commend Shohana (didn't get her surname ) for outstanding customer service yesterday. I had problems paying for an airline ticket online whilst in Durban (from Cape Town ). She went above and beyond normal expectations to see that this ticket was safely purchased. I hope her manager appreciates her as much as we did!
This is a gud bank
However if u want to be served inside dont go in a rush,give yourself 2hours becoz their way of doing things is very slow compared to other banks.