Nice and convenient for car rentals and a simple place to get in and out of. Very nicely situated in the middle of Sandton and close to all the shopping centres etc around here. Maybe not so close to the Gautrain but I’m sure an Uber wouldn’t cost much
Even though i paid for GPS 1 week before they said they dont have GPS at the moment. How do they expect a foreigner to drive around the city without GPS. In return of the car they accused me of a damage which i did not do.
They are very efficient. Great customer service
The customer service was pretty good and they were courteous.
I was provided a rental car by my insurer. Avis could not arrange to drop the car off at the repair centre 5kms from the Avis Sandton branch. I was told to pick up the vehicle at 1pm. I arrived at 1pm and drove out at 1.55pm for a pre arranged pick up. There was 1 other client during that time. I now have to change the vehicle as the boot lock is faulty. 4 Calls via the call centre. I have been on the phone for 30mins and i still have not spoken to anyone at the branch. Absolutely pathetic service!! no wonder i use another car hire company when i personally hire a car.
I use Avis often. However Avis Sandton is very haphazard in their operations. Where to park on return, who checks your car on return, navigating the car in and out of the tiny check Bayall seem to vary depending on who you ask at the time. The staff always seem too busy or stressed out so smiles and niceness are a luxury. Avis Lanseria by comparison is miles apart in friendliness of staff and efficiency of the checking in or out process.
Very bad service and stupid staff: although they validated the driving license and the credit card and accepted a reservation when i came 3 days in advance in person, on the day of the rental they found a stupid reason to reject the reservation - because one letter on the license and card was different because of spelling differences of countries of issuance of the license and card. This was never a problem for renting with a Budget in other countries, e.g. Australia. Went to Europcar instead
Use this place quite a lot through work, not recently have had cars that smell of smoke. When a car was hit by another car and the bumper was damaged they wouldn't pick it up and told us to remove the bumper ourselves
Very busy the day I collected the car, so had to wait a while.
Excellent service, friendly staff and the extended opening hours are a bonus
Very helpful staff and situate in an easy to reach area.
Helping attendants but always don't have much car options.