The hotel did not have the ambiance you expect. The room was spacious and the bed was comfortable. Front deck service was good but still lack many of the amenities other hotel chains offer. Not the same place I stayed two years ago.
Staff was friendly and helpful. The rooms were clean and laid out well, and the beds are very comfortable. The hotel is also in a convenient location close to downtown and directly across from a gas station. The breakfast wasn't anything to write home about, but better than most hotel breakfasts I've had. Would definitely recommend
Very helpful and polite staff. Breakfast was really good and is open until 11 am. That was nice even though we were up before 9. Would stay here again.
I was there for a job interview. The staff was friendly and helpful. Very clean and felt inviting to me. I definitely would stay at this hotel.
Near several restaurants on walking distance, including a nice convience mart. Hotel is a bit dated, but clean and comfortable for the single overnight stay. Decent breakfast in morning. Hotel shuttle helped getting rental car back and to hotel. Very helpful front desk.
STAY FAR FAR AWAY, TERRIBLE CUSTOMER SERVICE MGR. IS TERRIBLE AND SHOULD BE FIRED!!!!
If I could give this hotel 0 stars i would
my husband and I have never been treated so poorly at a hotel
On 8/3/17, I asked for my room to be cleaned by the lady at the front desk four hours later after we returned, the room had not been cleaned the lady said that we had our do not disturb sign on the door. I let her know that there was not a do not disturb sign on the door and again she repeated that her staff said, that it was on the door she took no responsibility for her staff not cleaning the room.
Today again I asked for my room to be cleaned the lady at the front desk (someone else) said what is it about and I said I want to speak to the mgr and again she asked and I said it was not any of her concern and she smirked at me and laughed..
The mgr came and i told her 90 min later that my room had still not been cleaned and she smirked at me and laughed and said what do you want it will eventually get cleaned and I said i want it cleaned when I asked the mgr to speak with her boss, she said she didn't have a boss and that she owned the hotel and when i asked for the corporate number she said good luck and refused to give it to me
The staff at this hotel are just like the mgr and have the worst customer service of any hotel i have ever stayed.. they are rude, and could care less about those who stay here+
We have video footage of an encounter and working with Wyndham Corporate to bring action against this franchise,
The hotel is located right off of the highway. It is an older building that once inside, you can start to notice its age. The staff was fast and friendly. The room were updated to include a flat screen TV, mini-fridge, and other updated decor. The bed was not the best as it was very saggy. The shower was clean and hot but fairly small. Overall, it was a good value but I will likely stay elsewhere during my next visit to Wichita.
I had incorrectly guessed that this would be a nice place to stay given the name of on the building, the Manager's Audi parked up front, and the proximity to downtown. I was wrong. This recently "renovated/purchased" property received a new sign, paint job, and carpet. Everything else appeared to have existed in the location for some time. The shower was mostly working, there were obvious signs of painted over water damage, and the pool was absolutely disgusting in appearance. On top of that, the beds were ancient to the point that the tag had very little in the appearance of any text, aside from any sort of comfort or support. Egg carton padding was used for comfort and the beds are quite short. I am just under 5'10" and my feet hung off the end the whole night. My back and head ached all night and the next day. Wyndham should be embarrassed by this property and take immediate action to correct their image. Despite it all, the ladies at the counter were pleasant to talk with during check-in/check-out and cleaning activities appeared to be in order.
Breakfast was amazing but the rooms were very small. Pack lightly coming here.
My stay was ok. The place is a little run down but I suppose for the money it was fine. The problem is that after I stayed (using some of my points from wyndham) my credit card was charged $17 bucks. I called the hotel. They said we took two towels. Come on! I don't want stupid hotel towel. We didn't take anything. 17 bucks is not a lot of money. But it is just the principle of the thing. I am not staying here again. Seems to me that they are trying to take people's money.
This is a nice place to go after work with friends or to lunch/dinner with the family. They have $5.00 pizza day which is awesome! They are brick oven pizza's the size of a dinner plate - pretty amazing!! They also offer an upper level and deck area and bring in local bands in the summer. It's in an old
Wonderful beautiful and comfortable rooms. We were in a family suite with 1 king sized bed and 2 queen sized in the accompanying room. Prices were reasonable as well.
The general appearance is mediocre, it's clean. I had planned to take a bath after I checked in but the tub looked kind of dirty. I was disappointed in the shower because the hot water took over 15 min to kick in. I ordered dinner from their restaurant. I was given some microwaved meal on a plate. The food was bland & bad. But! The bed was comfortable & I slept pretty well. But, the Internet was incredible slow & kept disconnecting.