Slumberland Furniture - West Wichita
444 S Emerson St, Wichita, KS 67209, USAAbout
Location :
Added by Jopie, at 10 November 2015
Opening Hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 11:00 AM – 6:00 PM
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14 Reviews
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19 December 2017
I’ve had my couches almost 2 years. I take very good care of my things. But as we all know, after a couple years of use couches can start looking a little dingy. I had no severe stains anywhere, no animal stains, but I did want to take advantage of the 5 year plan I paid extra for. Called customer service and got told if there’s no real stain they won’t clean them. So I said fine, maybe there’s a few little spots on the cushion. Then got asked how long they’ve been there. I said I’m not sure maybe a month.? The lady says well we will only cover a stain that’s been reported 2 weeks within the incident. LOL you have got to be freaking kidding me can a customer just not get her couches clean with the extra money I gave for this stupid plan.!? Absolutely RIDICULOUS I’m disgusted with this business. Sales floor people will tell you one thing, while customer service tells you something different.
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17 December 2017
Your furniture looks cheap and is wayyyy too high priced. Ridiculous! You wanted $3,000 dollars for a cloth sectional. Just purchased one at Ashley Furniture all leather, twice as big for $1900.00. That included the 5 year warranty plan. I also didn't know you were so religion based. I would think a business would not voice their religious beliefs, "Jesus is the reason for the season." But, your prices sure are not the reason for the season!
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12 December 2017
Very nice furniture store. Nice choices, great service. Very good company and an excellent store manager.
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09 December 2017
Our experience shopping here was fairly pleasant. Our salesperson, Kevin, was very friendly but gave us enough space to let us browse on our own, only checking in with us occasionally to see if we needed help. When it came time to make our purchase, he was very helpful and explained everything well. My only gripe is that the items we picked out were a bit pricey, though they also seem to be well made. Time will tell.
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05 December 2017
It has very nice thing, but they are expensive if you are looking for inexpensive nice things i don't suggest going here.
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13 August 2017
My daughter & I had a,great experience yesterday and the last 3 times we have been. Our salesperson was kevin, he was great
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23 June 2017
They lost our business because of one salesman. I won't say his name. However he reeked of alcohol, and he spent the entire time telling us how crappy all the couches were except of course the most expensive one in the store. He was the stereotypical salesman. Every cliche in the 1970's sales guide. We were trying to get away from this guy but he would not leave us alone. Slumberland west had a much better staff. We were deciding between two couches at two different stores, unfortunately the salesman at the east store cost them our business.
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15 April 2017
Very disappointed. We spent thousands of dollars on a bedroom and living room set. The bed is held up by tiny pieces of wood supporting the slats. They all needed replaced or reinforced. The recliner falls all the way back when you recline at all. The couch is not holding up well. The 'warranty' was a joke and the service was terrible (after the fact) I wish we just got cheaper furniture until we moved up or spent a little more on higher quality. I felt like we spent WAY to much on low quality furniture.
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07 April 2017
There was a 0% promotion on furniture for a certain amount of months. When we received our furniture( a package deal), which took several weeks, all the furniture was not there. We was told we will not start being billed until we received ALL the furniture. A long story short they started our promotion when we received our partial furniture which ended up running us past the promotion months so now we are paying an extra $800 on the furniture because they're now adding the interest on. Called the manager he was supposed to talk to the finance company and call back and naturally we never received a phone call and now getting the run around. GO SOMEWHERE ELSE DO NOT BUY FROM HERE!!!!
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21 March 2017
I don't write any review at all. This is my first one! BE AWARE ABOUT RETURN POLICY BECAUSE AFTER YOU PICK IT UP YOU ONLY HAVE 5 DAYS TO RETURN THE MERCHANDISE. Bought a $100 headrest for my son. After finishing to re-do his room, which was the sixth day, the product had no hardware, no alignments to install headrest and just asingle page of a picture of the headrest. I mean IKEA has better instruction then this. They will only do in store credit but it'll probably be the last thing i ever purschase from them.
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02 March 2017
Great value and wonderful employees!
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04 March 2016
Purchased a sectional 3 weeks ago with a delivery date of today, after not hearing anything all day I called to see what time I should expect to hear from them. They tell me someone was suppose to contact me and let me know they don't actually have all of it and it will be another couple weeks. SERIOUSLY! NOW I WILL HAVE NO FURNITURE FOR A FEW WEEKS! Customer service sucks but they have no problem getting your money and can't get it back to u to actually get furniture from somewhere else for about 10 days. Don't buy from them unless u want to spend money on empty promises.
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12 January 2016
Never had a bad experience in the store! Great staff all the way around!!
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17 November 2015
Not very interesting selection or variety of furniture. Prices trend lower than some other furniture stores though. They tend not to be interested in making a deal.
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