WM - Le Sueur Transfer Station

Location :

37701 Ottawa Rd, Le Sueur, MN 56058, USA
Added by Jopie, at 14 September 2020

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• Brooke Hubert

  14 July 2023

  Ugh. 0 stars. We set up services for our new house near Le center 3 weeks ago. We were told our first pick up would be the week of the fourth which was great. We left our bins out early and left them out for an extra couple days too, our trash never got picked up. We thought we got the day wrong but I double checked the pick up date and we were correct - even accounting for the holiday schedule. This week we set the bins on the curb early as well and even left them out another extra day - still didn’t get picked up. So now we have 3 weeks of trash accumulated and several bags sitting in our garage which isn’t fun. It wouldn’t have been that big of a deal to us either if waste management wasn’t so expensive compared to other services in the area. I didn’t realize there was another option until last week when we saw all of our neighbors bins and started to think about switching to save money and this issue made the decision easier. ALSO - it was so incredibly hard to just cancel services. The number listed online rings and immediately hangs up. The second number I found did the same thing. Finally I tried finding something on the portal online and didn’t see a number listed - just “connect to a chat agent now” so I tried that but it took opening and closing it several times to actually be connected. When I typed in my issues the person said I would need to call and speak to someone to sort it out, what a shocker. I had WANTED to call someone but couldn’t find a number. Eventually I was told our services were canceled and they submitted a request for us to get a refund which I had to ask for. I can not believe how inaccessible waste managements website is. Not everyone has internet access or a smart phone, I can’t believe how frustrating this process would be for someone less tech savvy or without the best internet access, vision, etc. Waste management - you have lots of room for improvement.

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• Dan Lang

  29 June 2023

  I’ve been using waste management for many years now. As long as I pay my bill on time the company does its part. However, beware of missing a payment. They do not hesitate to stop service and charge a hefty fee to get it started again. It happened to me once and I have to be very careful not to be late with this company.

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• David Fullerton

  28 June 2023

  Matt was excellent in solving my issue.

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• Tabitha Melvin

  08 December 2022

  Best company to use in St. Peter area. They pick up on time and communicate consistently and have the BEST rates out there! Highly recommend!!!

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• Sam

  21 September 2020

  Extremely dissatisfied with this company. Initially, my family was excited to make the switch from a different company. When setting up our service, we were told that they would waive the delivery fee for dropping off the bins. this was about a year ago, but the cost was around $70 for one bin. However, when we received our first bill months later, the fee was still on there and the customer service rep refused to amend the bill to reflect what we had agreed on. Flash forward to a year of paying about $85 every 3 months for one bin. I decided to cancel and they requested another $75 for picking up the bins. Definitely DO NOT recommend. I now pay $35 every 3 months for 2 bins (nearly the same gallon size) through Stewart and they don’t change drivers or cancelation fees. If you’re in the market for a waste management company, I highly suggest Stewart. I wouldn’t wish Wasca MGMT on my worst enemy

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