Name: Window World of Buffalo
Address: 4444 Broadway, Depew, NY 14043, USA, US
Telephone: +1 716-656-0100

Window World of Buffalo is a home goods store, located at 4444 Broadway, Depew, NY 14043, USA. They can be contacted via phone at +1 716-656-0100, visit their website www.windowworldofbuffalo.com for more detailed information.

Location :

4444 Broadway, Depew, NY 14043, USA

Contacts :

Added by Jopie, at 04 March 2016

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Chris Gill

02 January 2022

I've used them in the past and had 2 more windows in a different room we wanted to do after some renovations. Our salesman was great and made everything go smoothly. I would strongly recommend using them.
Susan Roth

08 December 2021

Back in September I was promised windows under my warranty for 2 that have issuesnow it's December and still no windows. Left numerous messages and no return call. Why bother promoting lifetime warranty if you are not going to back that promise?
Larry Sanchez

27 November 2021

I’d leave zero stars if I could. It’s sucks that I’d have to even leave a bad review at all because I’ve never left a bad review for any company. The house I’ve bought back in April had two broken windows so I called Window World. One last was super helpful but a couple months go by and nothing shows up or contacts me. The young lady ended up making a mistake and didn’t order the windows after paying for the deductible. I spoke with a gentleman and he assured me they would be in 4-6 weeks. I’ve called multiple times, left multiple messages and sent in a service request. No response what so ever. I hate this feeling but at this point I’d never use this company to replace windows in any of my properties. I’m sorry I had to leave this review.
Cindy Roy

05 August 2021

We used Window World to install our bedroom windows over 10 years ago and we were happy with everything so we just called them to come back and to replace other windows for us. We are not disappointed in our decision. Price and service were outstanding. Especially the men who came to our house to do the work. Very professional and courteous.
We also had all the window frames rewrapped in a different color. Everything was done in the one day!
Donna Lowitzer

13 May 2021

Dennis was the Service Man . What a friendly personable and knowledgeable young man. He was very professional acting and very thorough and honest. He also worked very efficiently. 10 plus stars for Dennis. I'll make sure to ask for him next service call. And by golly I just love my new windows and so does everybody else in my neighborhood. Prairie style are the most elegant. And I didn't have to break the bank.
Paul Dreyer

03 November 2017

We had a very good salesman who gave an honest quote with an online portal that was very intuitive to use.
Tracie

20 October 2017

If I could give zero stars, I would.

We had several windows replaced by Window World a few months ago. One of the windows we replaced had been leaking when it would rain. We told the salesperson this when he came to give us an estimate.

This past Sunday was very windy & rainy. The replacement window was leaking the same way the original window had. It was literally raining in our bathroom. I called and left a message at Window World, asking for them to come and fix the issue.

No one called us back until Tuesday. They told us a service person would be at our house on Thursday, between 9 & 11 am. He did not show up until 12;10 pm. When my husband brought up the fact that the guy was over an hour late, he did not respond. No apology, no explanation. He said nothing.

My husband showed him where the issue was. The guy looked at the window for about 2 minutes, and then stated that it's not their responsibility to fix, because the problem is with the frame not the window. He was very curt & rude. He actually said to my husband "well, if water was coming from the gutter and leaking in, you wouldn't expect us to fix your gutters, would you?" My husband said of course not, but since the issue is with the frame, about 2 inches above the replacement window, it should have been a clearly visible issue that the installers should have mentioned. The guy just continued to say it wan't their problem.

I have to question the integrity of a company that would install a window in a bad frame. Especially when we talked about that window leaking when they did the estimate. I understand that fixing the frame is something we may need to do using another contractor, and it was not included in the price of the window. But if your installers are so incompetent that they are unaware that a frame is bad, and do not care enough about their customers to at least let them know there is an issue, then you are not a company I want to do business with.

And if your service people do not value the customer's time, and cannot keep appointments, and then are rude & unapologetic, I highly doubt you will be in business very long.

I will never use this company again, and I will tell everyone I know to avoid them.
Tony Toca

13 September 2017

Took the day off work for installation but when they arrived they had the wrong window size. Had to wait another 3 weeks for the right windows to come in. Then on the second time of appointment technician called and said his truck broke down and we have to reschedule. That's 2 days of work missed due to their mistakes. Was told because of mistakes I could get 100$ discount. So we called for new windows on our garage and told them about the discount we were promised. Haven't heard back from them since. I wont do business with these people again
David Ryan

11 September 2017

We had 21 Windows, a front double door and a back slider completed by Window World. They have been excellent from introduction, estimate, ordering, delivery and installation. They were clean and picked up every scrap and left no debris which is important with 3 small children running around. I would highly recommend them to any friends or family! A+++
Kristin Bermingham

03 May 2017

We replaced many windows in the spring of 2015. Working with window world was a great experience. The man who came to measure was so nice and really knew his stuff. Customer service was great to work with especially Lori. We were not going to be home during the install and they worked with us and we were totally comfortable with the whole situation. We love our new windows and will be using window world in the future. Definitely recommend to everyone!
Jack Richardson

21 March 2017

I am so happy that we chose to go with Window World of Buffalo. From beginning to end, working with this company has been an outstanding experience. They seemed to understand the nature of our project and helped to make sure that we were getting the best value out of our window investment. Great product offerings, great customer service and communication, before, during , and after the installation. Definitely recommend!
John Nathan

09 March 2017

We had a fabulous experience at Window World of Buffalo. The entire staff is friendly and courteous. They are excellent from the front desk to the installer. Everything was done as promised and on time. Our new sliding doors and windows look fantastic. The crew that did the install were great to work, very professional and friendly.
Catherine Fancher

17 February 2017

We ordered 6 windows in Nov and we were told they would be put in the first week of Jan. Well they came mid feb. My husband takes a day off work and we move all the furniture in preparation. The one installation person they send gets here start working, and then realizes, they sent him with the wrong window sizes for 3 of our windows. So he can only do 3! 3 have to be re- ordered. So another 3 months? No - we are taking our business elsewhere. The borough windows that were 2 inches off. We aren't talking a little mistake. 3 windows all 2 inches too big. Horrible company. We did get an apology. Nothing offered to make it up to us. A day off work costs us money. It's not free. So now we have to take another one to finish the windows. Thanks window world!
Jeffrey McGill

31 January 2017

Very unsatisfied with this company. They say they are the BEST for LESS, but the less part is far more accurate than the BEST. Go to another window company ASAP
David C

30 December 2016

GREAT COMPANY, AND GREAT WINDOWS! i HAD 21 WINDOWS INSTALLED IN 2008 AND HAVE ONLY HAD ONE MINOR ISSUE THIS YEAR THAT THEY CAME OUT AND FIXED WITH NO QUESTIONS. THEIR TECHNICIANS ARE FANTASTIC AND VERY COURTEOUS! HIGHLY RECOMMEND WINDOW WORLD, NO BETTER WINDOW FOR THE PRICE!
Evan Wintermute

25 December 2016

Discussed with the salesman that I wanted to replace 5 of my windows with new windows of the same color (dark brown exterior). He didn't mention that there was an up charge of $165 per window. I placed my order not knowing he secretly placed the order for the cheaper white Windows. When the contractor arrived they removed my old windows, then they realized that the white windows they had to install were a mistake. Too bad for me.. Since my old windows were removed I had no choice but allow them to put the white windows in. Currently Window World will not install the proper dark brown Windows unless the I pay the up charge. Very dishonest sneaky saleman and an owner who will not acknowledge their error.
Pam Pelechaty

11 March 2016

I called to have one of my Windows replaced on the warranty and it was a very easy smooth process. It was replaced in five minutes and no charge. We did do fifteen windows in our house. The workers are very courteous. No complaints from me!