About
Location :
Added by Jopie, at 04 January 2017
Opening Hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
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14 Reviews
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05 December 2017
The sales and service departments are always courteous and the staff is helpful and knowledgeable. I have had my vehicle maintained and repaired at the body shop and found that the fees are reasonable and quality of work excellent. I would recommend using this dealership for vehicle repair and maintenance needs as well as for vehicle purchases.
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17 November 2017
The experience at Williams Chevrolet in Traverse City was the best. I was interested in a used vehicle, and within an hr Skylar had all the information and had processed the proceedings. Skylar is one of those people who are naturally in tune with everything and has great communication and organizational skills. He goes above and beyond, no questions are stupid and he will make sure you know all details. Ryan is quick, efficient and makes it easier than I have ever seen with paperwork. There was one thing I changed my mind with, and he never batted an eye, just started over with all the documents. Go no further than Williams in Traverse City. I am a 63 yr old gal from the Upper Peninsula, and appreciate their courtesy.
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17 November 2017
Skylar Hawkins was amazing! He went above and beyond to help us find a new car after our car was totaled in a car accident! We came in to look at cars and were able to leave there with a new car within a few hours. Best customer service I’ve experienced when buying a car! They had the wash bay supervisor clean the exterior of the car before we drove off the lot!
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17 November 2017
I had bought a truck last year at Williams and the sales rep I had left a very bad impression with me. With that being said I was very leery of getting another vehicle (for my wife) through them. Rick Harner and another man named Rick were extremely attentive and understanding to our needs. These two gentlemen took very good care of us and were able to gives us everything we needed in our new vehicle. I would recommend anyone to go here and ask for both of these gentleman. they were on their A game. Thanks again guys for all the help and we truly appreciate it!!!!
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22 October 2017
Worked directly with car salesman Drew Burmania to find a vehicle that was within our price range and fit my needs with just moving up to TC from Houston, TX. Was able to finance my first vehicle after graduation under challenging circumstances, due to the move, with the wonderful and diligent help of Casey Scott. He helped me get an extended warranty, which definitely gives me piece of mind if I run into major issues in the future. I had a lot of questions and was new to the process and was even able to sign up over the phone for car insurance within 20 minutes through progressive with the help of Drew. Rick Mihalic was able to help me with my more complex questions and since I'm going to be a new resident of Traverse City, he helped me establish a relationship with the dealership to also make things easier on myself if something goes wrong. I now will be able to take my car in to also get it fixed with things such as interior leather cleaning, small dents, paint issues, etc. I highly recommend using Williams, they definitely took care of me with patience and understanding, treating me with respect and taking care of me like I was family. I will continue to use Williams for other cars as well if I continue to be treated with respect and honesty.
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15 October 2017
We had a very smooth car shopping experience, thanks to Chris Handlon. He had been so helpful in the search for my "ideal" car. Informing me if something came on the lot, meeting my "long criteria list". He is very polite and personable and we will definitely be referring him to family & friends in the future! Thank you to Chris & Casey Scott.
Regards, Carla & Brianresponse / report this review -
13 October 2017
Chris Handlon was a very good salesmen and willing to work with you and try to make your purchases as easy as possible. This salesmen was not your typical pushy car salesmen he let you make decisions and I would 100% recommend him to anyone. I had a bad experience at Williams in the past and said I would never go back but met Chris and he made me feel very comfortable. Between Chris and Ryan Salisbury I will be back again!!
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06 October 2017
George Lewis in the Service Dept. was great! I didn't have to wait long to schedule an appointment. He made sure that he communicated exactly what was wrong and explained it in detail. It was a pretty costly couple of days for me, but he made sure I had a loaner to get me where I needed to go. He was wonderful! I couldn't have asked for a better experience (okaybesides a lower bill)!
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14 September 2017
First time every dealing with Williams TC ~Shannon Hancock~ is an excellent salesman!!! Very thorough and easy to deal with. I traded in my Toyota Rav 4 - they worked with me - getting me into a vehicle I was happy with and within my price range. Will definitely recommend to others!! Thank you
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03 June 2017
Bought my used vehicle about a month ago. I originally wanted a different vehicle than the one I got but when I got there I was told there was still a lien on the vehicle in a different state and they couldn't sell it. (How does a dealership buy a vehicle that still has a lien on it??) Anyway, they had a similar vehicle sitting there for me to check out so I drove it and ended up buying it. Before I left I asked about a 2nd key and was told they only had 1 but I could order a blank. Then after getting home I realized there were no floor mats under the big white paper nor was there a cargo cover. I texted my sales rep and was told "You could order one from online I think or here at the chevy store. Sorry what we get with the vehicle is what we give to the new owner". Flipping floor mats!? Really?? I also noticed there was over spray on my front fender. (Not sure what they were trying to cover up but to late now)
Never even got a call to see if I liked my new car. (Great customer service..not). Then after finally getting my blank key in the mail I go in to the service area to get the new one made and he says "that has more buttons". Really?? I didn't notice. He finally agreed to cut it but can't guarantee it will work. (That was the blank that went with my specific model from the online store I ordered from and it works fine)
Needless to say I feel like I got screwed without a kiss and I will not do business there again nor will I recommend them. I should have walked away when they told me the car I wanted still had a lien on it.response / report this review -
15 May 2017
Excellent experience buying a vehicle here. Wonderful team of people who were efficient and personable.
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07 February 2017
They made me feel right at home. They helped me, Mr. Credit Challenged, quick and easily!! They asked me what I wanted/needed and they graciously made it happen!! James McClellan and Jeff Hirsch worked hard for me!! Truly appreciated!!! Highly recommend them!
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18 January 2017
Drove four hours to this place to buy a truck. The staff was rude on the phone and would not move $1 on the price, but the deal was good enough that we made the drive. They refused to hold the truck for us prior to leaving even though we offered a down deposit (keep this in mind). They assured us that the truck was clean with no issues. This was not the case. The truck seemed very worn for being a newer truck with only 24k miles on it. Scratches were found that were not on pictures. The biggest problem was that the tailgate would not open and close without an excessive use of force and it made a loud knocking noise like there was something wrong with the torsion bar on the inside. It was evident that something was broken. We showed this to the sales person who said she couldn't do anything but would get the manager. He originally tried to tell us that it was normal. I went over to another truck and demonstrated the opposite. He then said that he wasn't a service man and didn't know what was wrong, and that he didn't have anyone that could look at it for us. We then tried to explain that we needed to figure something out with that to make the sale and he rudely said "I'm not doing a thing with that tailgate." We handed him the keys and started to walk, then he proceeded to yell at us regarding why this is the reason he doesn't hold trucks. Apparently he wanted us to believe that he had a man that wanted to buy it from Alabama the day before and he was going to buy the man a plane ticket to come and get it, but decided not to because he wanted to hold it for us Michigan folk. So not only did he all of the sudden start holding vehicles for free I guessbut he was also going to buy a guy a plane ticket when he wouldn't budge $1 on the price. He made some other rants about how we were expecting brand new quality. Then he said how he tried working with us by saying he would show it to a service guy even though he said two minutes before that he didn't have anyone to show it to. It was a very poor experience and I still cannot understand why he lost his temper and started lashing out at us because we were walking away from a very expensive truck with a broken tailgate.. I recommend going anywhere else. Customers deserve to be treated better.
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11 January 2017
I can not say enough good things about Williams. The guys I dealt with Adam, Anthony & Cameron went above and beyond to help me find the right vehicle to fit my family. Excellent customer service and seemingly endless choices on quality used vehicles. Plus all the others that worked there were beyond friendly and polite. Thank you so much for all your help I finding our perfect vehicle. I highly recommend Williams used car sales department. They will work hard and do right by the customer. I will be back when it's time to buy my next vehicle.
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