I will never raft with another company! Safety and fun are priorities!
We came with a large group of 36 people. We did the guide in raft deluxe lower Yough trip. We had an amazing time. The guides were excellent and engaging. The trip was fun. The food was good. The guides did great with the people who were a little tentative while not holding back the fun from the rest. The whole group really got into it. We have done similar trips in other places but this was by far the best experience we have had. It is also basically right in our backyard since we came in from Morgantown. We will be coming back. Thanks so much to all the guides who did such an excellent job.
Wife and I attended their Civil War History Tour last year (2016) and thoroughly enjoyed it. Accommodations were top notch, food was superb, bike guides were fun, helpful, and knowledgeable. Tour took us to several battlefields where park guides met us and explained the history of each battle and how it developed. It may be somewhat "pricey" but we felt that we truly got our money's worth!
Our biking group took a side trip up to Fallingwater, and utilized their van shuttle service for our pickup and return. Fast, efficient, and affordable on that front. Note: Their location does not offer a lot of places/racks to secure bikes, so a member of our group stayed behind to ensure our bikes and gear would be safe.
I went into this experience with severe reservations but was convinced to go with coworkers who wanted the adventure of taking on Class 5 rapids. My nerves were apparent to all parties and so every member of the staff worked to calm me prior to getting to the entry point despite the fact that I had already paid. They did not need to calm me because they already had my money as my group paid. Despite this, they continued to do so because they didn't want me to miss out on an excellent experience in which they knew they could get me down the river safely. By the time we had made it a quarter into the trip I found myself “whoo”-ing in excitement because they had not only calmed me but made me feel incredibly safe and relaxed. I typically do not give reviews but the experience I had made me feel compelled to write one as I cannot thank the staff and guides who were able to take someone so nervous and allow them to have the time of their life! 5 stars definitely well deserved!
Fantastic experience rafting on the Middle Yough. Our guide -- Rachel -- was great fun, as was her sister Abby. Nice mix of easy rafting and some small (but fun) rapids. Definitely coming back!
We had an excellent time and a great ride rafting. Due to some flash flooding in the area the river was way up so we got some really big rapids for a super great price. They accommodated for the flooding with lots of extra guides which was awesome for a newbie like me. Our guide (Jeremy?) did a great job with a raft of beginners giving us super clear instructions and guiding us expertly.
I knocked a star off the review for some unnecessary rudeness from one of the guides in kayaks. When we were getting back on the bus he shoved his kayak paddle into my seat area as told me "Don't you f*cking scratch that. It's worth more than your body." Now I have enough customer service experience to know that the customer is usually actually wrong. But I had jerked away from it right away and hadn't even made a move towards it. It was not only unprofessional, it was just plain rude. I did really have a good time on the water, and I felt prepared going into the flooded river, but I was extremely unimpressed by the unprofessional behavior of our one kayak guide.
We have had a lot of good white water rafting and mountain biking trips through these guys.
We went there last month. When I called to reserve kayaks, I asked for two tandem and when we got there they had four kayaks reserved for us. When I told them what I reserved they said that they don't even have any tandems. They also had us waiting for more than an hour and a half before they even called us for out time. We were supposed to leave at 8:30am and we didn't end up leaving until after 10:00am. The instructor just gave us the basics and said just don't fall in and you will be fine. He never told us where we are supposed to take out out kayaks or what we were supposed to do with them after taking them out of the water. Once we found the take out spot on out own, we exited the river and there was no truck waiting to pick up the kayaks. We had to walk all the way back to the building to ask what we are supposed to do with them and they said just to leave them there unattended. The actual float trip was fun but the company is so unorganized!
I have family that lives around here and we were looking for something new to try. Had heard about this place and it was a seriously awesome experience, by far my favorite part of the trip. Our guide was ridiculously knowledgeable of the river, how to maneuver, and I swear he knows where every rock is. If you're looking for some adventure, with some risk but a ton of fun, I can't recommend this enough. We did the level 3, had one person fall out of the raft but our guide just yanked them right back in the raft. 100 percent would recommend, I can't wait to go again.
Amazing adventure! Guides were excellent!! Not only did they teach skills for safely navigating the rapids, they earned the trust of every paddler out there and had fun doing it. We would definitely recommend Zane and his fellow guides. We'll be back!! :)