Neat place, small rooms, and very hard beds. Very nice staff.
Great property. Very quiet and warm homely feeling. Ms Pat is a wonderful asset for this establishment. Rooms were somewhat small with odd layouts in some rooms but clean with character. Christmas decorations were outstanding.
*update WARNING just checked out early today had really bad symptoms of black mold poisening. My wife and I were really sick and no matter what we said they didn't care! Not even a refund for the night we still had . It's not safe to stay here at all
*Doesn't lock gates like I was told .Â
*Drugs , homeless on corner to risky to walk dogs after dark being asked if we want to buy drugs ridiculous
*hot water problem burns freezing no pressure
*TV problems
*No kitchen being forced to eat out 2as told we would have a kitchen, we were also told by a man that we could get a discount bc of honeymoon.
*reservation mess ups had to switch us bc people over stayed in the one I picked
*golf cart blocked in I paid for night rides didn't get to use it even after I got the keys
*got parking ticket parking where you told me
*had to move car 4 blocks down and pay for parking for 5 hours
*no where for dogs to walk
*parking is such a hassle bc of no space
*putting people who are not valet and driving my vehicle
*Breakfast is late and runs out of coffee
*Looked past bad reviews and gave a chance but they were right. Don't want to write a bad review but at this point.
*so stressed can't even enjoy our selves
 *basically would rather go.home than stay another extra day like we planned. *Still can't get to golf cart
Nobody in office til 8 so can't use cart this morning either
No refunds for early departure
They didn't care about my complaints or compensation
*WiFi sucks
TV on and off all day all night broke
Nasty grill
Uneven floors
No door knobs
Great staff cozy rooms. Breakfast starts a little late though .
I stayed at the Wicker Guest house for a week and enjoyed the location, the room and the staff. The room was spacious, well decorated and had a/c and fans to keep it comfortable. The room was located just a short block off of Duval which made it walkable to everything and it was quiet. The staff were responsive to any questions I had and maintained the room and property very well. It was the most affordable and nicest place I've stayed in the many trips I've made to Key West.
Great location and nice hotel. Friendly staff. Room 105 has a balcony overlooking Duval Street, excellent. WiFi is spotty at best.
We stayed for 2 night at Wicker Guesthouse. The staff is great, very friendly. Beds are very comfortable, we slept fine. Would be great if they add darker curtains (there was a sheer curtain and blinds) its gets very bright when the sun comes up and at night with the outside lights. Showers needs a lot of improvement, only a little bit of water comes out and the temperature of the water changes when other guest shower in their rooms. Breakfast was great, they have a variety of delicious bagels, croissant, English muffins, whole wheat bread, and muffins. Also cream cheese, Peanut butter, jelly, butter, fruits, cereal and milk. And of course coffee and orange juice and apple juice. Location is great! Rooms have a sound machine, microwave and coffee maker. Pool is great with lots of shade. We will definitely come back!
The location was amazing! Outdoor area was great! Complimentary breakfast was provided. The rooms were well furnished but some facilities needed to be improved (outlets, shower etc.).
TERRIBLE PARKING situation. Small Rooms. Customer Service needs improvement. CAREFULLY READ EVERYTHING YOU SIGN especially the parking agreement! Even though they provided a hotel room for me to stay in, I was Very disappointed, and Left. Ended up driving 90 miles and went to the Hilton in Key Largo. Now THAT was a beautiful hotel.
Amazing and charming hotel! My friends and I spent 3 nights here and we fell in love with the place. Nice big room for 4 peole, nice beds and pillows. Really nice big bathroom with a real Jacuzzi. Nice outdoors pool and patio, where breakfast is served, which was great and included with the room. Free parking. Situated in Duval St, main street in Key West, but in the right spot, so is not that noisy. Kids friendly. Friendly staff and recepcionists, specially Pat.
Great location. Terrific staff. Charming building. Room needed darker curtains, it was pretty bright at bestime due to outside lighting.
The property is nice as are the people who work there and the Christmas decorations are beautiful however the bed was really way too firm and the shower had hair stuck all over the side walls which kinda grosses me out and then I just assume the whole place is not kept up.
it was really nice and comfortable. the staff was professional. it is at the right location to make it easy to bike anywhere.