Name: Wheeling Water Department Contract
Address: 1500 Chapline St # 112, Wheeling, WV 26003, USA, US
Telephone: +1 304-234-3762

Wheeling Water Department Contract is a point of interest, located at 1500 Chapline St # 112, Wheeling, WV 26003, USA. They can be contacted via phone at +1 304-234-3762, visit their website www.wheelingwv.gov for more detailed information.

Location :

1500 Chapline St # 112, Wheeling, WV 26003, USA

Contacts :

Added by Jopie, at 02 December 2017

Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM
Saturday Closed
Sunday Closed

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A R

09 July 2021

These people are the rudest in the valley. Every single time I call it is always a horrible experience. Be nice people!!!
Ashley Green

22 October 2020

These people are jokes and very unprofessional you call in with a problem they argue and talk over you and are no help at all
Lady Lulu

12 March 2020

Worst experience with a public utility department I've ever had. An employee, Anna, is a very rude and condescending person. Any questions or concerns I've brought up to her are met with an irritated and condescending tone. She gets aggitated when I ask a question that she expects me to know. I had to call in once about a billing question and she immediately scolded me about not being named on the account, though my husband is. One reason my name isn't on the account is a very funny story. It's not that I didn't want my name on the account, it's that I wasn't able to .. because a few years back, the water dept allowed a family member to use my identity to open an account in my name, without even showing a photo ID; they told me someone used an old medical card from when I was a minor and a piece of mail, that was it! I never knew about it until one day I get a court summons from the water department to pay an outstanding bill! It was proven that I didn't allow this to happen, but I had to continually call in to get it resolved because I was constantly being told that they would have a specific person call me back after they looked into it and that call would never come .. I had to consistently call to remind them of this urgent matter several times over a couple months. This department needs qualified employees with actual customer service skills and a more secure way to open an account.
Sean Rine

28 December 2019

Bill due on 15th of each month. Paid on time every month for over two years. Backed up a few days because of the holiday and literally got a FINAL NOTICE and termination of service on the 24th! Didn't even get a first notice. Dirty business practice. Never dealt with anything like this with another water company anywhere.
Ashley Terek

22 November 2019

Giving a 1 star because that’s the only option. If I could, I’d give them 0 stars.
Sylvia Thompson

09 December 2017

Bunch of shady people. Make sure you demand everything in writing before you agree to ANYTHING and always bring someone with you. Oh, and make sure your husband is with you or you are treated like absolute trash if you are a woman or god forbid you are late with a payment and trying to pay because you will get condescending remarks made to you about how 'it's not their account that is delinquent'. They will also send you a bill AND a shut off notice at the same time for the same amount, you will get them the same day. Because it makes sense to them apparently.