Visited a year ago during the winter and it was the nicest hotel i have ever been to! The rooms where top notch, the pool was great, out of the way from a major coty but close enough you could go do basically anything. If it was not for the fact its a bit out of our budget now i would go back in a heart beat!
Beautiful resort. The room we stayed in was comfortable and luxurious. Room service was prompt delivering good food still hot. My only complaint is the bathroom had no windows or fan.
As a native, it is often challenging to travel in this country without a dose of anti-Native racism popping up at front desks across the country. That is far from the case here with these Yavapai relatives and their establishment. This resort is serving up hospitality, comfort, cleanliness, excellent services, superior customer service, and the most stunning views. The beds are comfortable, the food is delicious, and the sheets and towels are luxurious.
I'm so lucky our Indigenous Conference was held here. Deepest respect and gratitude to each and every staff member for making me feel so well cared for over these past few days.
We did not stay at the resort but looked around. It is beautiful and very peaceful. Music playing in the hotel lobby was very soothing and peaceful. It is a wonderful way to set the tone for a nice stay. There was a variety of dining options. Would love the experience of a stay. Would be a wonderful place to hold a conference.
We were there for a conference. I had been there once before when it was branded as a Radison hotel. The rooms were pretty nice and the bed was comfortable. The first night was great but when we woke up the next morning there was a note by the door asking everyone in the hotel to forgo there morning shower as there had been a water main break in the town next door. Other than that little annoyance, the hotel was fine. The food in the restaurant was really good although service was pretty slow during the conference. All of the employees were very nice. Would consider returning.
Great location to do nothing. Spent 4 days here lounging by the pool, hanging out in the conference centre, and eating a lot. Saw my first Roadrunner, wild horses, and a lot of lizards. Will definitely come back here again. The only downside is the Ahnala Restaurant. Literally the worst service I've ever had. The food was amazing, when I could order it but the even with an empty restaurant the service was so slow.
It's a fairly nice resort, we're here for the Mastermind to Millions conference. The rooms are luxurious and amazing. The conference center is top knotch too. They're not really prepared for our conference thought. With 100s of people trying to get food all at once, they messed up more than once. They also had a water line break, which wasn't their fault and did everything to accommodate. The staff are very nice and are doing what they can to make it a works class experience. overall a good experience.
The location and the hotel were great. The room was very comfortable and clean. The restaurants food was delicious but both restaurants visited lacked highly in their service time. For dinner we waited over 20 minutes after being seated to even get water and watched 4 other servers walk by. At breakfast it was the same thing to even get acknowledged or to be seated at a half empty restaurant. Once we did get our service the food was delicious. I would gladly visit the hotel again but their restaurant service was sub par.
Went to a conference and was very impressed with the service and oranization of the event. They provided everything that was needed for the experience to be great. I highly recommend the use of their facility.
Had a great one night stay at Wekopa. Stayed in the suite which was fantastic and had a jet tub and a conference table. Fantastic pool and hot tub area. Had a good time gambling and enjoyed a prime rib dinner and pancake breakfast.
Clean and peaceful with great CSRs and great food. My monthly getaway. Pity they don't Comp rooms to frequent clients tho Wish they would link the players club to the hotel.
Beautiful resort, but they need to work on their customer service. We had prepaid for a 3 night stay here. After a late flight, we arrived at 4am to check in to find out that they hadn't reserved a room for us (even though it was already paid for!) and that we'd have to stay at the Comfort Inn down the road. The front desk person was not very apologetic and basically said he couldn't do anything to help us till the manager arrived in the morning. After a few hours of sleeping at the lumpy 2 star bed at Comfort Inn, we spoke to the manager who eventually comped our entire stay and offered brunch at the resort restaurant for free, which was very kind. Still had several problems after that though. My sister requested a foam pillow three separate times on our way out and never received one. The cleaning could have been better (didn't replace our mugs and glasses, obvious dust on bedside table, lamp, phone, clock, etc). And the kicker was that when we were checking out, they tried to charge us for the brunch they had offered since they had biffed our reservation. Beautiful area with lots of scenery around. If I come back to the area, I won't choose Wekopa.
Not impressed! Just checked out and wasn't even asked "how was your stay?"
The one and only thing said at check out was, "what room?"
NO HOT WATER!
Hot showers are practical expectations when paying over $200 a night, especially when being nonsmokers in a smoking casino. Can't even tell you how much of an irritating night sleep we got and to top it off why in the world do grounds crews use a ridiculously loud leaf blowers at 6AM under guest rooms.
Headboard and walls were disgustingly dusty.
1. Safes in room
2. Grounds and entry way were beautiful
3. Walk to casino was very convenient