Name: Vivid Racing
Address: 1429 W Scott Ave, Gilbert, AZ 85233, USA, US
Telephone: +1 480-966-3040

Vivid Racing is a car repair, located at 1429 W Scott Ave, Gilbert, AZ 85233, USA. They can be contacted via phone at +1 480-966-3040, visit their website www.vividracing.com for more detailed information.

Location :

1429 W Scott Ave, Gilbert, AZ 85233, USA

Contacts :

Added by Jopie, at 12 July 2016

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

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Anonymous

24 August 2017

Ahmed Sulfab, you get kudos from me. This was my first business deal with you guys and it all worked out great. I am an unique type of customer on knowing what it want and sometimes that isnt easy to accommodate because it isn't the status quo or average run of the mill type of stuff. Nevertheless you were on top of it and we were able to work through whatever obstacle we had. Thank you again for taking such good of my order. I would definitely recommend you to anyone who needs help. I can't wait to see my rims when the arrive to me in Texas via Miami. Thanks for setting it all up.CHEERS!
Anonymous

18 August 2017

Vivid racing was able to get me a specialty odd sized ForgeStar wheel in a quantity of just one (1). This was for the rear wheel of a Polaris Slingshot. Great packaging! Vivid Racing is highly recommended!
Anonymous

12 August 2017

Great to work with. Professional and made the ordering process for my wheels a breeze. Would definitely buy from here again.
Anonymous

16 May 2017

Ahmed Sulfab @ Vivid Racing took care of all my orders through chat! Yes! Through live chat! Awesome guy to work with. Easy to order as 1-2--3 with Ahmed with great pricing! Superb service! Thanks again! Will buy again in the near future! =)
Anonymous

29 April 2017

One of the best buying experiences I have had! Professional service with great products and pricing. The staff was very educated in the products they offer and made my purchase easy. I highly recommend this place!
Anonymous

15 April 2017

Vivid Racing has exceptional service! They helped me order a unique one of a kind wheel from Volk/Rays with no issues at all! Every staff member I spoke with during the process was very helpful.
Anonymous

22 March 2017

Just a fantastic experience! Things can get tricky when waiting on parts from Japan, but Ahmed made it a breeze. I knew up front that the parts were made-to-order, and what the time frame would be for delivery. Sure enough, my parts arrived right in that window.

Ahmed was always fast to answer any of my questions, and sending the payment was simple, both of which make the whole process a lot less stressful. A+ company that I will be doing business with again in the future when it's time to order some seats!

Thanks guys!
Anonymous

11 February 2017

I had a rather poor experience until I was able to get in contact with customer support.

I ordered a fuel pump that was "in stock". Unfortunately, such was not the case. I needed it in a hurry as it was finals week and I was to leave for home in less than two weeks. I decided to go ahead and get three day shipping to expedite the process. The next day, received an email that mentioned a 1-2 week wait from the manufacturer. It said to call to confirm. I called and talked to a nice lady. I explained that I would need the order cancelled as I couldn't wait that long for the part. She said she would cancel it. The order was never cancelled.

I eventually got a shipping notification. I called several times and left messages to no avail (during business hours). I tried the online chat several times and left messages without reply (chat was online and ready). I then sent an email. No reply. I sent another and finally got a reply. Longer story short, I was able to send the package back about a month later (since it arrived after I left, it sat in the apartment leasing office for a month while I was home for break) for a full refund, which was much appreciated.

In the end, they did right by me, but the issue never should have happened and it shouldn't take nearly so much effort to get in touch. I was bothered more by the difficulty of getting in touch than having to return the item. I simply can't think of a good reason why no one is available to take a call (or call back) during business hours on three separate days. If they ever have anything else need, I'll give them one more try.
Anonymous

19 July 2016

Ordered a hood bonnet kit for my GT-R that their website had listed as "in stock". No communication from the store after an order acknowledgement that said they would follow up with tracking which came 2 days after I submitted the order. After a week and a half of zero communication, I called their customer service and spoke to a disinterested woman who said (verbatim) "Oh yeah, I pinged my distributor about that last week and haven't heard back. Maybe I'll have something for you tomorrow". I said that was fine but that I would only give it a couple more days before I cancelled the order. The woman said she understood and would follow up with me via phone. I even confirmed my phone number with her so there would be no miscommunication. Later on that very evening, I received a cancellation notice with absolutely no explanation and that my money would take up to 3 days to refund. I was absolutely incredulous and sent them a pretty strongly worded email asking for an explanation. About 2 days later I received a reply that the item had been "discontinued by the manufacturer" which turned out to be a blatant lie. I was able to order the same kit through a competitor for less money drop shipped from the manufacturer in Japan the following day. This business does not understand the concept of customer service. Glad I did a test order with them before making the mistake of spending any more money with them. I wonder how long it would have taken them to refund my money had I not called?