I am writing to update what was a misunderstanding to the handling of my dodge durango by the service manager Martha i had spoke to her on monday from the misunderstanding on friday in reference to my shocks that were just out of warranty and she handled it in the most professional way. My truck is now fixed and i want to thank the service dept and martha for taking care of me and will continue to buy my vehicles from them. And also received my vehicle detailed and i am a very happy customerhighly recommend dealing with vann dodge.
A great dealership not real large Auto Mall type. Friendly knowledgeable staff, I was very pleased with purchasing my new 2017 Ram 1500 from them. When I went back 2 weeks later to have a receiver installed had the same good experience with their service department. I would recommend anyone looking to buy a Ram or Dodge vehicle to give them a visit.
Horrible place! The internet price was $2800 and we called ahead to confirm the price and make an appointment. You had to make an appointment for the internet price. We get there and the car has issues. The automatic door lock motor was broken, it pulled to the right and the air was not cold. Figuring how much it would cost to repair, we offered $2500. These ass clowns had the nerve to tell us that the price is now $4700 because he just paid $1600 into repairs. How much he paid into the car is NOT the customers problem! The internet manager had the nerve to say that he couldn't sell it for that price. Needless to say that we walked out!
I went there a few months ago I was not greeted at the door and when after going outside to look around and came back in that is when I was finally greeted. I had a 2009 Hyandai Santa Fe trade and the salesman offered me a 2009 Hyundai sonata i said why would i want another 09. He said what yur credit like I said fair. He then took my info walked away and came back and said there is nothing I can do for u. I said ok then he said go home and chill and smoke some weed I said oh because I have dreadlocks i smoke weed I said wow he said it was just a joke and laughed. On the good side I went to Mt Ephraim Dodge 2 weeks ago and drove away with a new 2017 Chrysler 200. I will keep doing business with Mt Ephraim goodbye Vann Dodge. Work on your customer service.
My visit at this place reminded me of the stereotype that car sales men lie; however I did not find that to be true here. I was never pressured or harassed. I was even able to take a car for a few days to try out. There's no gimmicks or tricks at this place. I've never had an issue with Vann & I've purchased about 4 vehicles from them. I just drove off in a 2017 Jeep Compass latitude. Justin was very friendly & honest. True integrity at Vann Dodge! I highly recommend them. They work hard to get you a deal. And they also habla español:)
Im very pleased with my experience here. Awesome staff. Very clean and friendly. Service was very A+ rating. My sales rep Justin is a man of his word. Very pleased to have done business with him.
I researched Jeeps on-line; inventories, "deals", etc. I drove from Somers Point, NJ out to Vineland in order to purchase my Jeep from Vann. From the moment I walked in I was greeted with friendly, cheerful employees. They had the model I was looking for and I took it for a test drive. Rich I was incredibly knowledgeable helping me to understand the bells and whistles. Fred "crunched the numbers" to give me an incredible deal. I have never had an easier car buying experience!
I was so happy with Dave Sage. Walking into a car dealership at 21 years old is a scary thing and I was expecting to not be taken seriously. But Dave was super friendly and super helpful. He made sure I loved the car I bought and even helped me get insurance figured out. I LOVE my new Jeep and I couldn't have asked for a better car buying experience. I will definitely be back for my next car. Everything went so smoothly and Dave made my first car buying experience easy and stress free. I would recommend this dealership to any and all of my family & friends!!
I took my Jeep here once for a recall fix and nothing else. Since then I've been spammed constantly by Vann with automated phone calls trying to sell me a new car. It's been 5 years now and still happening. I would never buy anything or get anything repaired here ever. Also working in the automotive industry my whole life I can confidently say buying any new Chrysler vehicle is a terrible idea.
Purchased (3) vehicles from them in December 2015. Very easy to do business with. Made the transactions very smooth. Thanks again.