USPS Cedar Rapids P&DC

Location :

615 6th Ave SE, Cedar Rapids, IA 52401, USA
Added by Jopie, at 04 August 2016

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• Tayzha Musil

  23 March 2017

  I would give this place zero stars if it would allow me to. I made a phone call this morning at 9:40 AM a male employee answered the phone who was very monotone. I told him that I just had a quick question and that I was trying to deliver a manila envelope that had only two pieces of paper in it so it was very light and it got sent back to me stating that I needed .70 more for the package, so I asked him if I would be able to just put one more stamp on there or if I needed more? He decided to reply to me as, I think you should just take it to the post office so that way they can do the Correct way. I said, OK, but can I just put another stamp on it and send it myself? He again repeated the exact same sentence not answering my question, so then I said, I understand that I can bring it into the post office and you guys can do it, but my point is that I'm very busy and I'm unable to make it into the post office and I just wanted to know if I could add One or two more stamps, so that I can send it in the mail myself? He again just repeated himself with the exact same words verbatim, as if he was a robot, still not answering my question! I then decided to just say, thank you for not actually answering my question and repeating yourself the entire time, and then hung up! I then decided to call the post office with the number 294-9005 and a gentleman answered the phone there who is very polite and had a very pleasant voice and I asked him the exact same question, telling him the exact same thing, and he said hold on one second ma'am I will go calculate that for you and tell you how many more stamps you would have to add to your envelope he said give me one moment and before he left I thanked him and said, I really do appreciate you actually answering my question and helping me out considering the last guy I just talk to wouldn't even answer my question and was rude and just kept repeating himself! He even apologize for that male and said, I'm sorry that happened, give me one moment and I will tell you how many more stamps you need. He then went and calculated it up and told me how much more I would need and I am now able to put my letter into the mail!

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• Raquela Sgro-Gibson

  02 January 2017

  This is the main post office for the area with all of the standard postal services available, including P.O. boxes. I usually skip the wait at the counter and use the self-serve kiosk after hours. I like that they haven't updated the building, retaining its old school charm.

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• Rachel

  17 November 2016

  After complaining multiple times about my misdelivered mail, that had personal sensitive information on it, and complaining about receiving someone else's mail (she didn't even read the address) nothing was done. I spent a lot of time complaining and talked directly to the post master and she did NOTHING. The US postal service in cedar rapids is a joke. The worst customer service and service ever.

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• Jeff Roach

  11 August 2016

  I would give this place zero stars if I could. The lady with blonde hair and glasses discriminates against people with mental illness.

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