I'm leaving it for stars because my experiences in the past have been terrible. But the last time I was in for a move upstate went very smoothly. Very friendly and professional staff and was very quick to process my order. And the best of all was that my truck was actually there.
I got stuck throwing out some else garbage that was left. It was just a little bit. But i did not want to get blamed that is was mine. Otherwise everything went smooth
Seamlesd. Yes any problems i encountred all my fault. The rep went the extra mile to help meWill use and recommend. The best i have used others you rate #1. Thanks all i am disappointed i do not have names of this outstanding crew.
Donald Cebron
😘😄
Can some one please call me back asap. I'm having a 911 here. And I called 4 times and no one has called me back yet. 911 emergency need to talk to someone now. I still have the u-hual.
I would give no stars if it would allow me too! This place needs to be overhauled by corporate! Stopped to look into trailer hitches. One employee named "George" (shorter gentleman with tattoos) attempting to help everyone. He gets 5 stars! He was attempting to complete 3 trailer hitch installations alone. No manager there yet he remained very professional. As a business owner I am disgusted that someone would be put in that situation! "George" deserves better and so does any customer
Great service and selection of vehicles. The people are very helpful. If you purchase boxes onsite and don't use all of them they will take them back and give you a refund if they're in good shape. You can also take used boxes for your own use from here.
I was in a jam and the staff at the Poughkeepsie store helped me out big time. They saved my moving experience from becoming a disaster.
Larger UHaul with many supplies and hitch mechanic. Service was efficient.
Helpful and quick service. I have used this location several times and will be back again.
I reserved a 10 foot truck for a one way rental to Maryland weeks in advance. Four or five days before pick-up, I called this Poughkeepsie location, to see if everything is in good shape. They could not find my reservation, but told me that that is not unusual for one way rentals. One day before pick-up, I received an email telling me that pick-up location was changed to Pleasant Valley. The same day I drove to the Poughkeepsie location in order to change it back to Poughkeepsie, or any other location south of Poughkeepsie. That was not possible. The next day, I had to drive 30 min north to pick it up and then drive it south, on miles I pay for. Also, you will not be charged 99 cents per mile you actually drive, but 99 cents per mile they estimate you will drive, which is higher.