Just wanted to say that Deborah, the General Manager, is excellent. I called yesterday to reserve a trailer, but they did not have the one I was looking for available. They did, however, have one that needed some lights fixed so she assured me she would have it looked at to see if it could be easily fixed. She followed up with me the following day, but unfortunately said the aforementioned trailer was not usable. So after doing some digging, we found a trailer at another location, but would have been difficult to arrange pick up working with my schedule. Last but not least, she called me back a few hours later to let me know her location had one come available, which allowed me to keep my same work schedule and still have time to pick it up.
The point here is that she went above and beyond in many ways, and provided me with excellent customer service. I would highly recommend working with her and her crew. Thanks again!
The guy helped us load the flatbed to the uhaul truck & put our car on it. Very polite & helpful!
This location needs better sinage. There's no clear place to park. I parked in a spot and was asked to move my car before receiving services. The spot I chose to park in did not display that I shouldn't, and it was clearly marked with painted parking boundary lines.
I get my propane fills here. The service is not always quick but always friendly. Price is pretty competitive.
Best price on moving boxes in Jacksonville - Seriously, I checked.
Parking lot is miniscule & very awkward.
Staff didn't offer me any help with the task of dragging out the stacks of boxes purchased from the pallets inside to my vehicle.
If I had know this going in, I would have worn gloves and saved myself a nasty cut in my hand when the boxes slipped.
Anyway, if you get passed the park in issues and the less-than-helpful staff, you'll walk away with a great deal on moving boxes.
Rented a small trailer to haul some furniture home from Costco. Picked it up on short notice. Tom was very helpful in getting it hooked up to our car even though I could tell he was busy with lots of other work on a Saturday. Very satisfied -- staff seems customer focused.
Went there twice for trailer rental! Staff was very nice and got the trailer hooked with my SUV properly! Highly recommend
Went to return a one-way rental of a trailer. Guy unhooked it and had me sign some paperwork and I was on my way. So easy and very accommodating.
Great staff, cars could be a tad cleaner and better kept, service can be a little on the slow side.
Excellent customer service. Large variety. Packing supplies available.
Kinda confusing paying the bill, lots of different charges, but nice trucks and seems like a good deal for the money! Nice, friendly staff and much patience when it comes to dealing w/ customers