Name: U-Haul Moving & Storage of Eastside
Address: 22 Atlas Ct, Madison, WI 53714, USA, US
Telephone: +1 608-221-4277

U-Haul Moving & Storage of Eastside is a moving company, located at 22 Atlas Ct, Madison, WI 53714, USA. They can be contacted via phone at +1 608-221-4277, visit their website www.uhaul.com for more detailed information.

Location :

22 Atlas Ct, Madison, WI 53714, USA

Contacts :

Added by Jopie, at 25 August 2016

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 8:00 PM
Saturday 7:00 AM – 7:00 PM
Sunday 9:00 AM – 5:00 PM

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Jamie Kaufmann

14 November 2017

My rental (a normal box truck) was replaced last minute with a frickin' semi. They said I wouldn't be charged extra and it was an "upgrade" are you kidding?? It wouldn't fit in my driveway so I had to walk twice as far and I had to waste 10x the gas hauling this barge with barely any items in it around. I reserved by truck well in advance. I won't go here again.
Sean Green

28 October 2017

I have rented trucks here several times and I have never had any problems.
Gianna

01 September 2017

On 8/24, I scheduled a hitch installation via their website for 9/9. I was told to accommodate a three hour window for service that day. Today, 8/30 - 6 days later, I receive a call that the store does not have sufficient staff to accommodate my order (there's one guy that works Saturdays apparently and he has decided not to schedule himself that day). The gentleman said I could switch to 9/2 or another Saturday, but that I would have to drop off my car in the morning with no three-hour window or guarantee of any pick up time, because he has to do the installation and help customers at the same time, being the only person scheduled. A) It should not have taken him 6 days to respond that he could not complete the work promised on the day I had scheduled. I had already made arrangements - cancelling plans and scheduling rides. B) Their website should not allow scheduling on a day that the store is clearly understaffed and cannot accommodate customers, or there needs to be a change made to the store's staffing to allow for meeting of their commitments. I told the guy to cancel the order, and he said they would, but as of two days later I still have not received a refund. I also tried to reach out to Uhaul customer service to see if I could address my concerns and find another location that could better accommodate my order, but they have not responded. I will find a different company to do this work and I will no longer be using Uhaul for any reason.
Bill

21 August 2017

Beware if you are Military or Disabled American Veteran. I have always had a military discount and when I made the reservation I was reminded to, "Make sure you bring your Military ID." Of course when I got there I was told that they do not offer a Military discount. If I were able to give a negative score I would have.
The guy that manages this location behaved like a little girl
Ben Klingenberg

29 July 2017

This place is absolutely disfunctional. Got here at 5:00 for a 5:30 reservation and the line was out the door. 2 people have moved in 45 minutes. The people at the desk are extremely slow. Did the online check in and still waiting to be given the key. I will probably die in this line. There's a guy who works here huffing and puffing about the line but doing nothing to help. Ridiculous!
Marta Torres

29 June 2017

We called two weeks in advances to reserve a large truck. The day before we received a call telling us they don't have a truck for us in the location where we did the reservation. Now we have to go 58 minutes out of town to get a truck. And guess who has to pay the gas? Yes, we did😡. When we got the the place they didn't even had the sizes of truck that we needed. Uhaul you lost two more customers for life. Thank you
For your bad business.
Stew Price

25 June 2017

I had scheduled a hitch installation for Saturday morning. When I get there, the first thing I hear is, "I don't know if we can do that today." I explained that I had an appointment. Then I hear a bunch of whining about having only one person who is behind on another job and needs 30 minutes to finish. I said okay. That's not what he wanted to hear. He goes on to say how long it's going to take. I say okay. He says I'm not sure what you're expecting this to take. I said, "Well, I scheduled an appointment for 10:45 and I expected it to start now and to take a couple of hours." He gets very terse and says they are not supposed to do hitches on Saturdays, Sundays or holidays." Then I explained that it's not my fault -- U-Haul scheduled it. Then I hear that "corporate" is supposed to know, blah blah. So then I asked him to make sure that the hitch is there (so I don't wait to hear bad news later). He acts put out, then walks to the service bay and I wait outside the door. He walks out and doesn't even really look at me but says, "Yeah it's right there on the shelf" as we walks past. I then went out to my car and drove away. I get home and hear an answering machine message that was left at 10:30 which didn't help because it took me 35 minutes to get there. Major attitude at this place.
Billy Burris

21 April 2017

My girlfriends card was ran exactly 8 times which caused her credit card to have Suspicious Activity and because of this, she had to cancel her card and get a new one. She had no access to the her cash on her card and our gym couldn't pull money from her card to pay for our membership at our gym. We'll never use a credit card at Uhaul again or at least go to this location.
David Guyinwi

29 March 2017

Nice guys. Got me a truck when I didn't have one reserved on a sat.
Eric Eithun

27 February 2017

Called them for propane local places are $1.31 a gallon they are $4.39 a gallon what a crock. Robbery
Joshua H

25 September 2016

Wooo. Not sure if it's just lack of staff or lack of procedure, but it can take some time to get checked in and out on the road. Reservation or not. I think that streamlining the procedure would save 20 min a transaction and improve the over all rating of this location (which is extremely low).
Sean Malone

01 September 2016

Had a storage unit "reserved" with my 1-way truck rental. I show up the day of with my truck full of my belongings to find out they sold it out from under me. They cited "corporate policy" that was no where to be found in the agreement, confirmation emails, or on their website. They basically told me reservations and meaningless with Uhaul. Had to scramble to find storage elsewhere as they were no help. Tried remedying this with the corporate customer service and the manager of this location reported the issue resolved saying they had called me and left a voicemail when no such action took place. Avoid Uhaul and this location in particular. Taking my business to Penske and Budget from now on.