Very unfriendly front desk. I worked night and booked the extra day, just to get a little rest before driving 100+ miles back home. The front desk called me at 10.50 am to ask if Im leaving now or he should add extra day.
Aside the front desk, the building is dirty and have a pervasive odor. Going forward, Holiday Inn will have my money. I don’t pay more as they accommodate early check in and late departure. I pay for 2 days instead of 3; in addition to clean surrounding, and professional staff!
I'm very disappointed in this motel. The pictures and website talked it up much better than it actually is. The room was very run down. It was dingy and outdated. It didn't look very clean. The shower was missing tiles. There was rust all over the metal. My daughter opened a drawer and it was full of candy wrappers and kleenexs, so it was obvious they don't clean well. I wouldn't pay over $40 for that room, even if I was desperate. Unfortunately I paid over $70 and they had plenty of rooms available. I'll definitely choose another hotel next time I'm in Terre Haute.
To end with a positive note - the workers are very nice! That's all I have though.
Do not look for the building in the picture if you are looking for the hotel, it does not look like the picture at all. One of our rooms smelled off while the other one smelled like a dead hooker. Had to personally fix the toilet, the sink, and find some way to attempt to cover the dead hooker smell because staff did not assist. Was not able to change rooms because we were informed the other rooms were booked. The place was almost empty, however. Breakfast was an unknown to us because upon entering the breakfast room you are overwhelmed by warm stale air filled with a strong aroma of moth balls. This might not be so bad if it didn't simultaneously take your breath away and burn your lungs. All in all we would NOT recommend this place to anyone, ever. We have absolutely no clue as to who may have given great reviews, but unless they are just trying to boost their own ratings the people could not have stayed here.
First room we were shown had a really odd smell, so we asked for another. The second one was fine - furnishings were somewhat outdated, but it was generally clean and nice for the price. We decided to change our stay from four to one nights, and the staff were very nice about it. Don't get your hopes up for breakfast - it's literally just bagels, muffins, a waffle machine, refrigerated hard boiled eggs, and milk & coffee.
Tiles we're duct taped into the shower stall, deadbolt didn't work, fridge was warm and smelled like fish. All in all, 1/5 because the bed was comfy, the A/C worked and O didn't get murdered.
Dirty room had dried blood on phone handsetblanket and bedspread filthy, sheets with burn holes, no fan in bathroom, girlfriend almost got stuck in bathroom door jammed up, bed made of 2 x 4s not stable rocks, old TV with tiny picture all analog channels, lots of dopeheads sitting at doorways. But pool was nice and fridge worked.
The staff was amazing. The woman running the location was cheerful an went above and beyond to make our stay good. However, the non-smoking rooms smelled heavenly of smoke. There were no amenities in the room when we arrived. The beds appeared clean but felt dirty. Multiple parts of the exterior appeared run down. But on the other side, it was the last expensive place to stay in town. You get what you pay for.
Checked rates online and it says 45$. When i went to get a room it was 55$. Then they want to charge 10$ for pets. Not pet friendly to me. Also, we got to the room and their were no towels. This was in January and needless to say not enough blankets. The wifi is not secure. They gave me a password but it never asked for it. It also kept kicking me off. So, i used my data instead. The bed was very nice though. Little noisy but your close to the highway. Overall, it wasnt a bad place but probably wont stay again.
It's not perfect, but not a bad stay for the price. I was satisfied with my stay!
Stayed overnight on a road trip. It was exactly what we were looking for. We were at the hotel less than 12 hours total, so it was nice to not have to pay an Arm and a leg for amenities we weren't going to use, and it was pet friendly, which was a requirement for us. The room was clean, check in and out was quick, and the free breakfast was better than expected. They have a waffle maker!
Horrible room! Smelled terrible. Shady characters hanging around at all hours of night. Bathroom smelled like sewer. Blood on mattress. If there was a zero star rating, that would be it.
Absolutely HORRIBLE! This place is infested with bed bugs and is straight up FILTHY! When I went to the office, they tried to tell me the bed bug poop along the mattress is "dirt or lint". Even after showing them, they didn't want to refund our money because we booked through a 3rd party. Tried to say we were SOL since We didn't find a live bug. Contacted 3rd party for cancellation and they agreed to it since I fought the manager on the issue. Even after getting refunded from the 3rd party, the main office guy HOUNDED us for some type of money since "house keeping had to go in there." AVOID THIS PLACE LIKE THE FREAKING PLAGUE!