About
Location :
Added by Jopie, at 28 April 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
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13 Reviews
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21 December 2017
We take our vehicles to Steve Bond in the service department. He is great to work with. Friendly & helpful always!!! I would recommend you taking your vehicle there.
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07 December 2017
My husband and I went around 5:30 in the evening to look at a car they had listed on their website. Upon entering, we were not greeted by anyone to help us. After standing there for longer than one should at such an establishment, we were gestured by the salesman to walk over to his desk. As someone who works in a field where customer service is KEY, I was extremely disappointed and unimpressed with their lack of it. We actually thought we walked into the wrong place with how we were being treated. The entire visit he acted like we were a bother more than a customer. When we were negotiating a deal, we could hear him and the workers behind the desk laughing and talking very unprofessionally because we decided not to trade in our van after their trade in offer when he went over to talk to them. Needless to say, we did NOT buy a car from these people and WON'T recommend them to anyone. At a place of business where people are about to spend a decent amount of money, customer service and professionalism should be of utmost importance to them. It clearly is not at Toyota of York.
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14 November 2017
Buying a new car can be exciting and stressful at the same time and that's why I'd like to give a Shout out to Toyota of York PA for a wonderful experience. From Mary who's the Internet Sales Rep. When I had a chat with you online you were very patient with me and addressed all my concerns to your follow up emails which were very sincere in ensuring I had all the information I needed. To Derrick the Manager thanks for being genuine and addressing my concerns as far as finances were concerned and ensuring I got the deal that I wanted. To Nathan the Sales Professional you're very knowledgeable and you care about your customers. You addressed all my questions and concerns no matter how many times I asked 🤗 Thanks for your patience with us despite our excitement, orienting us to the car and ensuring we knew how to work all the features on the newly redesigned 2018 Camry XLE V6. To Darby the business manager thanks for explaining the finances and ensuring I understood everything in fine print. And To everyone at York Toyota thanks for taking care of us you're definitely a team that's committed to ensuring your customers get nothing but the best and I can attest to that. I appreciate your services.
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27 October 2017
My wife and I went into the dealership to look at the 2017 Tacomas. We were met by Tim Brillhart who offered to help us out. I did a lot of my own research on the vehicle but still had some outstanding questions. Tim was able to answer all of our questions and he truly knew the product inside and out. He was very personable and worked very hard to get us a great deal. I'm thankful to the GM, Dean, who also worked hard to get us into the vehicle we wanted. The overall service was great, including Darby in the finance area. I would highly recommend working with Tim and the rest of the team at Toyota of York.
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29 September 2017
Bought a Tacoma, best price & service! I was in, appraised my trade, test drive and given a great deal, financed and out with a full tank of gas in under a hour and a half! THANKS!
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03 September 2017
I contacted Toyota early in the morning regarding a specific vehicle and received a reply from Mary immediately. Logan took over, sold me the car and was very pleasant, helpful and informative which made my decision easy. The financial transaction was easy breezy. Was very pleased by the positive vibe overall and have already started recommending this dealership. Thanks again.
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24 August 2017
My door handles keep breaking. I've had them all replaced under warranty and one was replaced twice. Clearly there's a problem with this vehicle, borderline lemon except that I've put too many miles on it due to my commute. Because of all the miles my warranty is up and I have another handle broken. After going to Toyota's national complaint people, since Toyota of York wouldn't do anything, I got them to pay for the handle but I'm still going to be charged $90 for labor. That's $90 I don't have for a product they knew would go bad. It's a faulty product, period. Mileage has nothing to do with door handles, this is a new car that shouldn't have problems like this already. I went to Toyota because I wanted a car that would hold up well until I paid it off, I was wrong and I don't think I'll buy Toyota again. I definitely will not come here again.
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30 July 2017
Not only is he an extraordinary gentleman, Tim Brillhart is the consummate automotive consultant. Extremely warm and helpful, he took extra steps to ensure we knew everything there was to know about our potential trade-in as well as the model we were seeking. He even assisted my wife in learning a few features on the car she purchased from your franchise years before that were never demonstrated to her. Your finance consultant was also very courteous, knowledgeable and helpful. We felt like we were in good hands throughout the transaction.
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18 June 2017
Very friendly staff. Easy, convenient and hassle free transaction. I drove 3 1/2 hours from out of state to pick the car up and it was already parked out front, fully detailed, fueled, serviced and ready for me to literally just get in and drive home.
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16 June 2017
I will never go here again. I have had several terrible experience at this place. I am glad my service agreement is up with Toyota. It has taken over 2 hours for an oil change. My windshield wipers were literally falling apart and they still passed inspection. My last experience there was the worst. We were on vacation and had my undercarriage cover fly off while going 70, which was the legal limit. The part had been replaced 7 months prior. They told us we had hit something. Trust me we would have known if had we hit something hard enough to take that piece off. We were all but accused of lying. I think they did not install it correctly and over 7 months it worked loose. The part was covered under warranty, but they would not honor this saying it was damaged. Of course the half that was attached was damaged, it was drug along the highway. The other half we never recovered, I bet it was damaged too. We were never given more of an explanation than things were "damaged".
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09 June 2017
My experience with this dealership was everything i could ask and more, i called and spoke with Jessie the internet sales manager and was directed to Kris Teeter with no pressure to buy. Got exactly what i asked for and they even helped me get a better rate and payment then what i had going in with. I would definitely recommend this dealership and the salesman Kris to anyone !
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21 May 2017
I have purchased several vehicles from them and always use them for service. Friendly people and very good prices. I recommend them highly!
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05 May 2017
What a wonderful experience! There have been times in the past when car shopping that even when the numbers are decent I find myself reluctant to make a purchase as the experience doesn't feel right. That is not the case at Toyota of York. Through working with Justin Moul I could not have had a more satisfying time shopping for a vehicle. Everybody through the process was a pleasure to deal with and even after all of the paperwork was signed, that didn't change. The prices shown are the true prices, unlike other dealerships that might advertise rebates that most people aren't eligible for or not disclosing all of the fees on the price, it isn't like that. Complete transparency that you know exactly what you are getting yourself into when you start looking at vehicles. If you are even thinking about buying a Toyota, I would hands down check out this dealership before wasting your time somewhere else.
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