Our salesman Bob Purvis was excellent!! Very friendly and knowledgable. The rest of the staff was also super friendly and helpful. Our entire experience was great!
Karen is very good, and their technicians are excellent. One problem! WiFi sucks.
Awsome service!!!!ALmost felt like I was buying a new car. You really cant lose with the 'J''s Jordan, Jason, & Jeremy. these guys went all out to make sure I got a vehicle in spite of my credit challenges. I really appreciate their efforts both before the sale and after. I could'nt be more satisfied.. Thanks GMC!!!
I just bought my vehicle that I LOVEEEEEEEEEE today, I called and told Tyler what I needed and didnt want, basically walked in (on my lunch break) and they had us in and out in less then 3 hours, I couldn't believe it, they even got me a better deal then capital one! The general manager of sales (can't remember his name) really worked his magic! I will DEFINETLY recommend you guys to everyone I know and will be back if I ever need/want a new vehicle! They seriously do care about their customers here!! Service was OUTSTANDING! 👍👍👍👍👍👍
We had a very positive experience buying our first brand new vehicle. Jordan helped us a lot finding the perfect truck and making sure we were updated on the progress of getting the truck delivered. Tom, Jason and Jeremy were also helpful in the process. Everyone was very friendly and kind. Great experience
My wife and I bought a 2010 gmc terrain from this place a year and half ago.I would recommend buying somewhere else if you want a reliable car.Took it to a reptable mechanic because tire kept losing air we were informed all 4 tires were dri rotted ($800.00) this is three months after we bought.Then, smelled gas in car a month later ..exhaust manifold had cracked.($400.00) 2 weeks later the dash heat and air failed ($575) Now a year later on a car that had 54,000 miles I was almost killed in an intersection due to complete transmission failure ($4000.00) So make your own decision but if you want to spend over $5500.00 in a years time and maybe be injured in an intersection Stay clear of this place.They were not willing to fix any of these problems. There are known weak parts in this model transmission and upgrades are available, these should have been completed before the car was resold. I will be calling the Vehicle licensing board along with the attorney general.This is not right and I hope it doesnt happen to anyone else.Plus I am with out a vehice for 2 weeks! Only nice thing was Al DePalma the salesguy.
Service Dept. sucked. Had appointment to get work done in which they had to order parts. I was early for my appointment and went to the waiting area as they said it would be about an hour for the job. An hour goes by and in comes one of the guys. Only thing is he was telling me (AN HOUR INTO IT) that someone accidentally returned the part the day prior. It took an hour to find that out?! Why was it returned?!
Every staff member at Carlisle GMC was professional and understanding of our financial/car needs. Our salesman, Bob Purvis, was also very informative, helped us with any questions we had regarding the vehicle, and was an overall nice person. For the reasons listed above our car buying experience was very easy. Definitely would recommend Carlisle GMC to my family and friends.
The customer service is outstanding. Jerry is the best car salesman I have ever met! He was very friendly, knowledgeable, and extremely helpful with answering all of my questions and handling all of my concerns. I would definitely recommend this dealership to anyome looking to buy a new or used vehicle.
Easiest used car purchase I've ever had. No nonsense at all. Everyone I dealt with was great.
Service trys to upsell. But they are thorough. Labor prices are rather high.
My wife and I looked at a 2012 Buick Enclave at this dealership. After spending a half hour with this vehicle, we noticed the driver's side A/C didn't work and blew very hot air and the automatic rear lift gate didn't work. The hatch just opened and wouldn't close. They said they would fix these issues only if we closed the deal. What's alarming is that they were just gonna knowingly pass these issues onto the next unsuspecting customer if we didn't come to a deal. They also conveniently placed the dealer plate over a significant dent which isn't a huge deal but just adds to the poor experience. Did not buy and will not buy from them as there's much to be skeptical about here. What else is wrong with this vehicle that I don't see? Or any other of their vehicles for that matter? I'd expect something like this from a small used car lot, not a dealership of this size.
Service was excellent, as well as friendly. Definitely would go back there.
I appreciate all the work that they did for me to get mine new car. They went far above what is expected. They didn't try to push me away. They saw the trouble I was having to get into my next car. It is a great dealership to go to. I will always be grateful for their help.