Schlossmann Dodge City Chrysler Jeep RAM Fiat
19100 W Capitol Dr, Brookfield, WI 53045, USAAbout
Location :
Added by Jopie, at 21 July 2016
Opening Hours
- Monday 8:30 AM – 9:00 PM
- Tuesday 8:30 AM – 9:00 PM
- Wednesday 8:30 AM – 9:00 PM
- Thursday 8:30 AM – 9:00 PM
- Friday 8:30 AM – 9:00 PM
- Saturday 8:30 AM – 5:00 PM
- Sunday Closed
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13 Reviews
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14 December 2017
Outstanding purchasing experience on our new (purple!) Jeep Wrangler! Deal was fair and the sales rep was cool and helpful. Took trade in and, again, price was fair. VERY cool aspect of tis the dealer is the !standard! lifetime power train warranty service guarantee worth its weight in gold sealed the deal no need to buy an expensive extended warranty on the expensive stuff.
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25 October 2017
My husband and I absolutely hate the car buying process, which is why we traded a car with high mileage. Brian Wicks did an an excellent job of making this process so painless for us. We love our new Durango and would do business with Dodge City Brookfield again.
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20 October 2017
I had such a great experience working with James Lexa and the dodge city crew! Andrew in the finance department was fantastic, he knew exactly what he was talking about and was very personable. Everyone was very friendly! I would deffinetly recommend stopping in and seeing James for your next car!
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17 September 2017
Schlossmann Dodge Chrysler Jeep
The most xenophobic, racist dealership in Milwaukee. You walk in this dealership (unless you are w****) you will get a experience back when the bathrooms were separated!!!! You walk in and you will find the management team eyeballing from their high tower. Absolutely ridiculousresponse / report this review -
24 August 2017
Great experience all around. I knew what I wanted, did a ton of research, and Paul saw that right away. Came in looking for a used Grand Cherokee, had a great one, priced well in good condition. Move inside to talk numbers. Trading in a 2013 AWD Toyota Sienna. Trade in value between 10k and 14k, 13K all day on this car, huge resale value, highly desirable. Had KKB instant cash offer give me $12,5k from three different dealers sight unseen. First offer, 13k. Fair, very close to my number I wanted, one more bump up, took all of 5 minutes. Deal done. Paul, helped me clean out my van, took the plates off, made sure I got everything and even scrapped off my park sticker so I could get a replacement. Finance woman, amazing, started out with one rate before we spoke, I had been pre-approved from a different lender at a lower rate. Stopped her, she called that Leander and locked in the better rate, she had to re-do paperwork. Smiled and laughed the whole time. Before I left they cleaned it and filled it with gas. Top notch, fair, easy to deal with.
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17 August 2017
After leaving 3 dealers when I was trying to buy a $82,000 widebody hellcat, I stopped in at dodge city. I was wearing my dirty work clothes and looked like a scrub. They did not judge me at all and gave me full attention when I was asking questions. There was a couple questions that the young salesman (Brett) didnt know because the car was so new that not too many 2018s are even on the road yet. He researched my questions promptly and had the answers quickly with some calls and research when other dealers close by never seemed to care or take any time to find out a couple of questions I had. Brett is a genuinely nice guy just trying to get his young career under way. In my opinion he is an asset to his workplace and if you are thinking about using this dealership for a vehicle purchase he is the guy to talk to. I was shocked at the lack of courtesy I received from other dealers in the area when looking for an expensive car. They seemed to think that I was looking for a specialty car, and the only place I could buy it was at their dealership. I'm not hard to please, just wanted someone to show they cared about what I wanted in a special order car. Well, Brett instantly made my decision easy. If you give this place a shot at your next purchase I seriously doubt you'll be disappointed.
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17 August 2017
I just wanted to say a huge THANK YOU to Mike R. in service. He helped make what started out as a horrible week a little more bearable. My 05’ Jeep Grand Cherokee had to be towed in Sunday after not starting back up. Monday by end of day they had it running in time for me to make a Lions Meeting in Iron Ridge. Sadly, Tuesday I was back at service. My Jeep had stalled while backing into my garage and on my way to work it felt like it was going to stall again. Mike was a friendly face in the service bay and before even getting the paperwork for it started said I am going to get you a free loaner, then were keeping your car for a couple days to really check this out and see what is going on. It allowed me to be less stressed on how I would get to and from places like work and those easy but needed errands we take for granted. Customer Service at its finest and for that I am grateful in such a rough week!
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27 July 2017
Bryan Faust was absolutely the most amazing service advisor I have ever worked with. His attention to detail was incredible. I would recommend his professional service to anyone that needs to have there vehicle serviced. Thank you so much for taking care of my vehicle. I really appreciate your hard work.
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16 February 2017
I came here from Madison WI to purchase my car from Jackie. She was great and answered all of my question and made it a way easier process than I thought, being the first time I've bought a car. I will come back when I'm ready for another one!! Definitely go here!
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05 February 2017
Courteous service at comparable rates. It did take 3 visits to figure out the issue with my car, but rightly so, they only charged me once.
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17 January 2017
I had a horrible experience at Schlossmann Chrysler, where I recently leased a Pacifica Touring L. Initially, everything seemed to be going smoothly. I finally got my Pacifica with all-season tires. It is important to note that I got the car on November 28th, in Wisconsin. Considering the Pacifica has all-season tires and I have always owned cars with all-season tires and never had an issue with snow, I was not concerned about this issue. It was not until the first “snow fall” (1 inch) that I realized the car was simply undrivable; there was no traction and I was unable to even pull into my driveway. I had to emergently buy a new set of winter tires which solved the problem. Subsequently, I went in to personally discuss this issue with the salesman at Schlossmann dealership and explained the situation. He told me he was unaware of any issues with Pacifica tires. He also mentioned to me that maybe the tires were too new to have enough grip in the snow, or perhaps it was because of a liquid they normally spray on the tires after releasing a car to make them look “slick”. He also reassured me not to feel bad for buying winter tires as they were "always good to have". Never did he show any concern for the major hazard spraying that liquid on the tires could have caused nor did he offer an apology or suggest looking into the issue to make sure it did not happen again to other customers. Whether this was an issue with the Pacifica tires or whether it was a problem with the liquid sprayed on the tires at the dealership, certainly this is a huge safety hazard, for which the Sales representative at Schlossmann had no minimal regard. Of course, I have already submitted a formal report to Chrysler as this could potentially be a major safety issue for other customers driving this car.
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12 January 2017
Selling my car to Schlossmann Dodge City was a very easy and hassle free process. Walked in and out in about a half an hour. When the postal service unsuccessfully delivered the issued check for my old car, Aleks was very helpful and willing to help rectify the situation in the most prompt and professional manner. Positive experience from the dealership and personnel.
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28 July 2016
Schlossmann Dodge City was great to work with. I leased a Chrysler 300 and I was happy with the deal we made as well as the whole process. No games, communications was very good, they follow up enough to take care of business without being a pest. Car was perfectly prepped at pickup and James Lexa did a great job of explaining all the features and making sure I was comfortable with everything before I left. Showroom is very nice, very clean. I would buy from Schlossmann again without hesitation. One of the easiest car purchase transactions I've done.
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