About
Location :
Added by Jopie, at 01 March 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 12:00 – 8:00 PM
Gallery
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13 Reviews
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19 December 2017
Everything went well. Especially not having to wait very long to get it all done. Very polite and courteous. Keep up the great work!!!
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21 November 2017
Brian Weeks was professional, knowledgeable, friendly, understanding and very courteous to our wants and needs. I have bought a lot of new Fords in my life and he is by far the best salesman I have dealt with. The next time I make a purchase he will definitely be my first choice.
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28 October 2017
Update I got a fair deal on the suv. The purchasing process was painful. The follow through was very poor. At the end of the day every thing for worked out. However I would not purchase from them again. I have seen other customers walk out in great frustration also.
Only deal with them if you are local and have plenty of time on your hands.
I am a Ford employee. I purchased a 1 year old truck and wanted the Ford extended warranty. I was told that is what I was purchasing. However I was sold a 3rd party extended policy that was much different that I was to I was getting. I am trying to work through issues with them the second business day after the purchase was made. I will update my rating based on how they resolve the issue.
The finance department has rectified the issues with the extended warranty. Thank you. Currently the vehicle having some scratches touched up that were agreed to during the negotiations.
One more update coming after the touch ups are done.response / report this review -
09 October 2017
I bought a jeep Cherokee June of 2017 from there and I have had so many problems with this vehicle. But my main concern is with it not starting and saying transmission over trip. I get in my jeep to start it and nothing so I make phone calls to try to see why is this happening and no one seems to know nothing. I let it sit for a day and I get in it turn the ignition over and nothing. so after several times still nothing then all of a sudden it started. It will be fine for several days then I get in it to start it and it won't start.now it's saying gear shift module. I'm thinking I have just bought a reliable vehicle and it's worse than the vehicle that I already have.
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06 October 2017
I wish I could put a -5 stars.
I went in to purchase a new vehicle for my family and left irritated. I took my business to another dealer due to the actions of Preston Jones. I came looking to buy a NEW 17 and he kept pushing a used one. I could buy a new car for the price of his used. He proceeded to tell me I didn’t need some of the options I was asking for (4x4) because “they were not necessary”. When I told him we were 3,000 difference in price he became hot headed, told me I was crazy and there was no way. When I explained why (low ball trade in value was the main reason) he became even more of a hot head, I packed up my family and left. I’m not trading a $15,500 car (what he said they would be asking) for $10,500. He only came down on his the price of his car $500. I will NOT be back or recommend someone to this dealership. I wasted 3 hours at this dealership, don’t make the same mistake.
Preston told me “I’m one of the managers” I can’t imagine hiring him to manage a sales floor.
I will be contacting Ford to give this same review.
I recommend visiting James Collins Ford Downtown. Small dealer but low prices, low pressure sales, and friendly staff. I test drove the car, negotiated, they inspected my trade in, and I signed all writhing and hour an a half.response / report this review -
05 October 2017
It is always a very pleasant experience when I have my Ford vehicles serviced. Especially this last visit, our brief interactions brought some fun laughter. The ladies working the desk are all extremely polite, professional, friendly, efficient & pretty. They make me feel comfortable with my visits. I enjoy my conversations with them, they make the rest of my day a delight, & I look forward to my periodic oil changes & maintenance work for my Ford cars.
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20 September 2017
My sales person, Scott Raley was absolutely wonderful. This is the third vehicle that I have bought from Town & Country. I continue to return because I get superior service from Donna Swann when I need assistance with my vehicle. Scott went out of his way to make my purchase a success. he understood my needs and found the exact vehicle for me. He was very personable, very knowledgeable and very helpful. I have told many people about my experience and I would recommend Town & Country to anyone that is looking for a vehicle. Highly satisfied!!!
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16 September 2017
My sales man Jeffery Stum was very informative and was very patient with my worries. He was respectfully of my feelings. I have gotten a great deal. i love my car. Jeffery is a great salesman.
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08 June 2017
Terrance Booker was my salesman. Knowledgeable and a great personality. We hit it off right away. One thing I was disappointed in that my 2017 F150 did not come with Sirius radio, while my 2010&2013 came so equipped.
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06 June 2017
Please note that my experience with the service adviser was top notch. Donna is highly recommended, and I got what I have been looking for in a service adviser from Ford for the first time in owning my car. I will not go to anyone else fro this point forward.
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03 May 2017
Having brought multiple vehicles from Terence Booker at T&C Ford over the years, I knew what to expect. The experience was great as always and since we were able to do so much of it over the phone it was very convenient. When we arrived at the showroom the vehicles was fueled, clean, tagged and ready to go. We signed the papers, Terrence gave us the option tour, and were done. Great experience.
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29 April 2017
It was a very stress free, relaxed experience. They were able to locate the exact truck that I wanted. They gave me a great trade-in price for my vehicle. We set up a bed lining spray and truck bed lid while at the showroom. EASY!
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08 March 2017
Worst experience ever! Salesman was great, but ultimately a scam artist. Was sold a lemon. Paid $26,000 for a new 2012 focus, put $15,000 down on it. The computer system that makes the car operational has gone out 3 times in the short 3 years that I've had it. Along with multiple recalls on the car; door locks, (doors unlocking and opening while in motion with my toddler in the back seat), transmission, suspension, brakes, computer, seat belts, clutch. I bought a warranty on car when I purchased it and yet no matter how many times I take it to the service department it is still not fixed. Service dept is horrible, they remove parts that belong to car and never put them back on (under dash panel, engine casing). They do not complete work in a timely manner and they offer no rental car for the inconvenience, being a single mom with no help and have put all my savings into a car that was supposed to be reliable, this really takes away from a successful life. Managers will not communicate with me, they will not return calls. This is by far the worst experience I've ever had. I've spent so much time and money on a car from what was supposed to be a great dealership and it's no better than if I spent $5000 at a buy here pay here lot. The service I've received is also no better than that of a buy here pay here lot. Do not purchase a car here! I'm not unreasonable, I know sometimes cars just malfunction but this place has done nothing to fix the problem nor do they treat me as a priority. This dealership and service department is a joke!
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