Name: The Hub of Detroit
Address: 3611 Cass Ave, Detroit, MI 48201, USA, US
Telephone: +1 313-833-0813

The Hub of Detroit is a bicycle store, located at 3611 Cass Ave, Detroit, MI 48201, USA. They can be contacted via phone at +1 313-833-0813, visit their website thehubofdetroit.org for more detailed information.

Location :

3611 Cass Ave, Detroit, MI 48201, USA

Contacts :

Added by Jopie, at 22 April 2015

Monday Closed
Tuesday Closed
Wednesday 12:30 – 6:30 PM
Thursday Closed
Friday Closed
Saturday 10:00 AM – 4:00 PM
Sunday Closed

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Eske Bruun

28 October 2017

Great service and beautiful shop!
Todd Scott

18 August 2017

The neighborhood bike shop that serves the community while raising money for youth bike programming at Back Alley Bikes.
Henry Holland

01 August 2017

If your bike needs minor repairs, replacements, and cleaning, then HUB is a great place to go! However, if your bike is in need of significant mechanical repairs, you would be advised finding a different bike shop.

I had my bike serviced about a month ago at HUB, but they weren't able to resolve all the issues and I believe created new ones. I had 6 spokes break in the last month alone since the service and the bracket now needs to be replaced. New repairs, which I had asked HUB to resolve, will probably run me $150+. It's a good bike shop with people that are really friendly and do care, but you get what you pay for. As I said, if you need some important mechanical repairs or service (beyond minor issues), I would advise finding somewhere else.
Michael Allen

26 August 2016

Tried calling them for three days straight to inquire about a bike from them.

Finally get someone on the phone and am told to "just Google it man" by a lady on the phone. Who hangs up after a twenty second interaction.

Would advise people avoid if they want any kind of customer support.
James Finn

30 July 2016

Excellent service and inexpensive maintenance and repairs. Reconditioned used bikes for very fair prices. This isn't just a bike shop, it's a community of people who love bikes. All proceeds go to a non-profit sister company that helps local youth. I wouldn't go anywhere else.
Gregory Bowman

26 May 2016

Warning! Kids at the Hub do great work, HOWEVER, they will strip your bike of all easily removable parts such as kickstands, reflectors, etc. I had to return for my unique kickstand and didn't notice that the front reflector was missing until I went out for my first ride, post repair. Not good. Is this how the charity is funded reselling stolen parts? MAKES YOU WONDER.
Maggie Kantola

01 August 2015

Had some major issues with the Hub and a staff member, my bike was there for six weeks

- but the manager (kyle) stepped up and did some damage control. after speaking w/ him, i felt a lot better. i will stay away from this place in the future due to the length of time it took for tune-up and the interaction with said staff member. however it must be acknowledged that they did an excellent job on the tune-up/repair- my bike rides better than it ever has. i was also financially compensated for the whole ordeal (generous discount and wholesale cost on part).

overall- this is a good shop with people that care about their work and their customers. i had some bad luck with the place, but that does not mean you will, too. my advice is to get a quote on the price beforehand, as well as a time table of when your bike will be done. don't wait three weeks to contact them if you don't hear from them after a week. talk to kyle if you have issues, he will make it right.
Adam

29 April 2015

This is my favorite bike shop. Staff is friendly and courteous, work is excellent and they are clearly participating with their community. You can expect world class service from these folks. When in the Detroit area you should go nowhere else but the Hub.