Since I have been here the staff has been great and always very welcoming any time I needed anything. Always very friendly and work orders have always gotten a very fast response time. The amenities are a plus and I am happy we picked this place to live and I recomend this neighborhood to anyone looking for a place to live.
Nice complex. Great staff. Love the apartment layout. Can't really complain. Love it here!
Staff is helpful and maintenance get things done quickly. Safe, quiet, and in a great location. It really is home to me.
This area is a little oasis in college lakes. The apartment complex folks were always there when I needed them. They were there for me when I had to deploy and were there for me after deployment to move my family back in before I redeployed. The staff is prompt and straightforward and I wouldn't ask for anything else.
Look at the apartment you're getting BEFORE you move in! My wife and I made the mistake of not asking to look at the actual apartment we would be moving into, instead we just saw the model they wanted us to see. Big mistake. Where do I start? Well the back deck had two active wasp nest and one unattended (asked them to remove it, never came did it myself) there was also a birds nest in the corner of the deck with caked bird poop EVERYWHERE it was disgusting, all over the deck, railings and door, the'wife and I had to go out there and scrub to get it off and disinfected. The walls and ceilings of the apartments are extremely thin, we can hear every conversation from the people around us. Shower has paint and rust stains, the floor is chipping throught the kitchen and dining area, multiple stains on the carpet from the previous owners. Also, you have to pay 20$ for garbage to be picked up from your door even though my wife and I take the trash to the dumpster ourselves. Not enough parking! If you get off work late expect to walk a bit, not enough parking spaces to park near your complex. Although the gym is 24/7 the equipment is disappointing. Very old, rusted and broken equipment. The "carwash" they mention is a just a simple hose Not all bad though, the pool is kept clean. Just didn't want anyone else to get suckered like we did. Very disappointed.
Tqke my advice, don't live here. First, there is cockroaches everywhere. Second, the black haired woman at front office is the most unhelpful woman you will ever see. They don't do nothing to help you and are just plain mean. There are plenty of other beautiful places to live round Fayetteville. This ain't the one.
Pro's:
1. Beautiful kitchen and spacious living area for a family.
2. Car wash
3. Gated community
Con's:
1. Pond behind complex welcome mosquitoes and countless frogs during spring and summer.
Found dead frogs in pool water as well as around pool.
Also got a wart from pool.
2. Parking is HORRIBLE. They do not have enough parking and try to force you to park in spaces farthest from your complex. And they only have two spaces for guest parking near 2 bed room apartments or else your guest must park by the office and walk. And you're constantly looking to make sure your guest don't get towed because of this limitation. It's like paying for jail. Uncomfortable place to live.
3. Trash outside doors
4. forced to pay $20 for "trash man" even if we do not sit your trash outside the door for someone to come around and pick up.
I've seen HUGE roaches (cock roaches) because of this.
5. Helicopters constantly flying so close the apartment shake.
If you'd like a peaceful place to live I wouldn't recommend here.
McArthur Heights, where racism, harassment and stalking is tolerated. My family and I moved in October 2016 with the expectation that we'd have a peaceful environment. However, racist neighbors have moved in downstairs and have continue to harass me with no help from the property management. Instead they've made excuses for the gentleman and have made me feel even more uncomfortable. Not to mention the gate never works and there's no parking for residents. They tell everybody that they're working to create more parking and will tow those who do not have permits but the truth is they have yet to follow up on that promise. I regret moving into this complex and I don't recommend anyone to waste their time.
March 2017: A month ago I contacted the office to notify them about having bugs in the apartment. I was told they would spray and nobody ever came. I tried calling the office again to see why nobody has come to take care of the problem and nobody answers the phone. Ironically enough, they're all in the office. That's customer service for you.
You're not provided any parking after a certain time at night, so you get in where you fit in and get a parking violation from the office. People aren't going to Park four buildings away, that's a dead move. If we're getting a parking violation then y'all are getting an apartment violation 🤷🏽♀️ If we had assigned parking, people who actually pay to live here wouldn't have to park in the grass, in front of garages that AREN'T utilized, or on the curb. Literally so simple.
Where do I even begin? Oh yes the women in the front office are so unnecessarily rude. It's like they think of ways to handle something and see the worst way to do it and go with it. Yes at first they're really nice and all, until you move in. I tried calling corporate to bring up the issue but they don't bother answering. But in all seriousness these woman are the worst. I used to dread having to go to the front office to get mail because they either don't want to do the job or don't even bother to get up and check, they'll just say no. Besides the mean staff, the dog park it all dirt, the playground is broken, ABSOLUTELY NO PARKING, the pool didn't open till summer was almost done, the gate is broken well in a year I lived there I saw it working like 5 times and it never lasted, the gym equipment is broken so much more. Overall, This place is terrible. It gets a 0/5 with me.
The complex and staff here are great! I couldn't have asked for a better experience, especially moving here from a different state and not seeing it in person before hand. The only draw back is the incredibly LOUD/RUDE neighbors screaming outside their apt on weekends until 3 in the morning.