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Added by Jopie, at 11 October 2016
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9 Reviews
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28 September 2017
This place got me here waiting like for 2:00 hours to take Care of my foot injured.. I'm here because my work is paying for this bill!! Never bring you're family here! You just gonna die in this place
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19 August 2017
If I could give 0 stars I would. I went for Occupational therapy with Cindy and well I ended up being charged $440 per session for sessions that lasted about 25 minutes, including the wrapping of my wrist, and the therapist taking notes while I was there. let me break it down for you! $96 for 5-8 minutes of ultrasound on my wrist, $164 for manual therapy (using a popsicle stick to massage the affected area maybe 5 minutes spent on that. The real kicker $154 for exercise. What exercise could possibly be worth that much money you ask??? Well, an exercise that I did myself moving my hand back and forth face down on a desk for about 2 minutes. Yes $154 for 2 minutes of an exercise I did myself. After many phone calls and months before someone finally got back to me they are able to charge me that much for as little as 8 minutes of exercise. They fought me on how long the exercise lasted. Also, when I said, "if the therapist knows my wrist is too acute to do more than one exercise she should have given me an option of saying no thanks to a price tag of $154 to learn a side to side motion exercise for 2 minutes. I now have a bill of $1400 dollars for 7 sessions and that is only half, as my insurance covered the other half. $2800.00 dollars for occupational therapy and I am absolutely 0% better. They should be ashamed of themselves. I am a social worker and pride myself on ethics. I am disgusted by how unethical they are.
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23 July 2017
I came into Elliot Urgent care coughing uncontrollably thinking it was just my asthma turned out I was having lung spasms The chlorine in the pool irritated my asthma. The staff took amazing care of me until I was sent by ambulance to the hospital. Thank you all for caring for me the way you did!
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13 July 2017
Do NOT go to Elliot at River's Edge for physical therapy! They are not transparent about their charges. We have been to other physical therapy centers (e.g. Northeast Rehab) that charged us just a $40 copayment per visit. Before bringing my son to Elliot, I called my insurance company to verify they would cover physical therapy 100% after a $40 copayment. When we arrived at Elliot for our appointments, I asked to pay my copayment and was told "oh, we don't collect it hereyou will be billed." We were shocked when later we got a bill for $700. I spent months calling, emailing, and sending letters to dispute the charge, but I always got the same answer that as the patient I was expected to know the charges. Here's what one of the Elliot reps finally admitted: it costs MUCH MORE under most insurance plans to go to physical therapy at a hospital than at a standalone facility (like Northeast Rehab). So, save yourself money, time, and hassle by stearing clear of Elliot for a standalone facility. To be fair, we really liked Erika, the physical therapist we sawbut I just wish she worked somewhere else. We do not plan to go back to Elliot.
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18 April 2017
I brought my 5yo daughter to the one day surgery center to have her adenoids removed. I can't say enough good things about our experience. The entire staff was friendly, caring, professional, and timely. They took what could have been a pretty scary event, for a small child, and made it fun. They have a wonderful child specialist, Hannah, that explained everything that would happen, let my daughter decorate her anesthesia mask with stickers and pulled her to the O.R. in a wagon. They kept me updated on when she was put under and when the procedure was done. She was also brought back to me the minute she woke up, so the total time (that she was aware of) that I wasn't with her was maybe 5 minutes.
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13 April 2017
Seeing as though i came into the urgent care with an eye injury i believe the sign saying ti fill out form and put into the box could easly have been missed but the attendent taking the poeple that c ame in after me before me saying next time next time put your paper in the box well there goes customer service!!
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29 January 2017
Always right in and out. Very nice people. Hear some real horror stories about this place, I have not seen this side of the operation. Hope that I don't because I am happy with the service and with the staff.
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10 December 2016
I was visiting the area and had an accident that caused a laceration on my head. Went to this hospital and they were great. I was in and out of there in less than 30 minutes. The staff was very compassionate and caring. I picked this hospital using Google and I am glad I did.
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18 October 2016
I live in state and have been here quite a few times. Every time I go in get amazing service. The staff is very nice in the front office. The nurses and doctors are too. They are very thorough and always figure out the problem. As I said, I have been here quite a few times and have always had a good experience. I have nothing bad to say about them. I never feel rushed either. You know how some urgent care facilities treat you like a number, that they just want to get you out the door? That has never been the case at Elliott at River's Edge.
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