Excellent Service. Great food. Good prices.
Very nice Italian restaurant. Conveniently located right off of the highway, it boasts a large lounge area, dining area and private function rooms. Good sized menu with an emphasis on Italian cuisine, also seafood and steaks as well as appetizers and desserts. Full bar menu in the lounge as well. Prices are about average for this type of restaurant.
Good food and if not very crowded it can come out very fast. Very good to come on a Friday and the food portions are pretty good. But recently I came and there were 2 pieces of plastic in my food so not very happy with that. Should check there food before serving.
Great atmosphere and family friendly. Very large restaurant but comfortably spaced. Ordered the Tuscany salmon and shrimp with grilled veggies which were all cooked perfectly. Waitress was great as well. Overall very nice place to stop in Andover!
Service is poor. This restaurant has more tables than they can fill on a regular night, but they refuse to let people sit together at a table if they're just getting drinks, and they have a serious attitude about it. People go to establishments to socialize with the people they're with, and a table is needed for this. Also, I have a bad back and can't do the bar stool or standing thing. A table is comfortable and helps me relax after work with the people I work with and enjoy myself. That is what makes the premium you pay at an establishment worthwhile. The bar is also too loud for good discussions. The few times we were given a table, we then were given an enormous attitude when we said we weren't eating. The food is decent, but we go here often to eat and drink after work due to the convenient location, sometimes just to have a cocktail. I have food allergies and they do have a gluten-free menu, but it is small and wait staff does not do a good job working with customers with food insensitivities. Again, there's an attitude like we the customer are inconveniencing them. If you can't get customer service right, don't open a restaurant. It doesn't matter that it is a Friday night at dinner time, when you have paying customers who want to sit at one of your copious tables, you give the customer a table; end of story. I had enough of the hostesses' attitude tonight and went right to the manager. His attitude was worse than hers. I left and won't be going back.
My friends and I had lunch together. Our food was very good with great portions and fresh ingredients. The food came nicely prepared in great combinations. They have a "Pick 2" Lunch Special that was a great deal and offered plenty of options. We all got that. We enjoyed buffalo chicken tenders as an appetizer and ordered various salads and french onion soup. We were very pleased. Our server was Catherine and she was very attentive. We have visited this restaurant many times before and always enjoy it. They have tv's at the table and you can play keno while dining. The place is always clean and seems to do a great business no matter the time of day. We will definitely be back !!
My family and I have been going to the Chateau for years. It is our meeting place, it is our special occasion place and tonight it was our mercy meal after my nephews' wake. The staff was wonderful and warm and helpful. There is always a feeling of warm hospitality when we go to the Chateau. The food is off the chartskeep up the great work!
Well Uh I hate to even be writing this review seriously because I have been going to the chateau for easily over 15 years now BUT the food quality here has gone WAYYYY down hill! Servings size have gone down too. We were VERY disappointed in the food. Even the waitress made a comment about how small the portions were on a 23$ meal! The steak tip / broiled haddock was pathetic The fries came out cold The haddock was super watery and barely any bread crumbs at all and BARELY broiled . My steak , mediocre at best ( the three small pieces I got ) . My son got the shrimp scampi .. It had 5 tiny pieces of shrimp and a couple cups of pasta for 20$ and It barely tasted like there was any flavoring! It was seriously pathetic. We used to love the chateau My friends mom had worked there for years and the food was so delicious then but this This is not the chateau anymore. The best thing about this dinner was the bread. That stayed the same thankfully.
Now let me talk about the waitress Natalie . She was something else You can tell she's been a waitress for years and that she just didn't care . We weren't looking for anything off the bill at all and I told her this because I could tell by her expression I think she thought we were . She was an alright waitress , a little condescending. She kept trying to tell my mother " look at how good the fish is , SEE!" instead of acknowledging that the quality was pathetic.
Food here is great. The inside decor is a little bit old school but it's kept up well.
Good food and service. Liked the lunch specials. Very affordable. A bit too saucybut hey its Italian!
It seems like there is always a crowd and its such a small place. The food is amazing and i am comfortable with the pricing. Definitely a hometown gem.
Except for the cold at the front door, this restaurant is very welcoming and very friendly. The food selection is average italian fare and tasty. They have a large bar area and offer Keno as we. If you are having a special occasion, the Chateau will either provide you with your own room or see to it that you are all seated together.