About
Location :
Added by Jopie, at 17 January 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
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13 Reviews
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21 November 2017
I went to drain and fill my transmission fluid but after I arrived home I checked the level and was low.
I took the car back to them to check the fluid level. Surprisingly this is a Honda dealer and they don’t know how to check the transmission fluid according to Honda manual. Even after I showed the manual they still tell me that the fluid level is right below the lower mark and is fine.
At this point I couldn’t trust them anymore. I went to a mechanic and we check the transmission fluid whit the Honda manual in hand and indeed was low.
Stay away from this dealer they are more interested in selling you an expensive repair than maintaining your car
!!!!!!!!!! After the owner respond below. I did call three time and left a message and no one call me back.!!!!!!!!!!!!!!!!!! Only sweet talk and zero actionresponse / report this review -
05 November 2017
I had A very nice experience hear,. They let you brows arround and did not pounce on you the minute you walk in the door. The sales staff stood at the front door and waited until I approached them to engage. I liked that.
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02 November 2017
Very helpful people here! Bought my new Honda Civic from them and while I looked around at the HRV decided to stick with what I knew and go with a civic. They were patient and didn’t push anything on me either. They even stayed late to get my sale finalized. Also I’m actually excited to bring my car here for oil changes because they have a nice waiting area.
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22 September 2017
my wife went in today to get her vehicle service on a recall, she called me and let me know that she was going to take an UBER. a short time later she called to let me know that they dropped her off at marshal's and will be picking her up when the car is done i am sure this is a typical thing for them to, but, i just wanted to say thank you for offering such a service.
so, THANK YOU!response / report this review -
21 September 2017
Friendly and helpful sales people. Very nice restrooms. Had some nice sale prices. Got a great vehicle.
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16 September 2017
Love going here. While I wait on my oil change, I go out looking at the newest cars. I like their waiting room. Roomy comfy seating w/ big flat screen. And you know what's going on with your car the whole time because there's another flat screen next to the TV that shows everyone's name and car and what status it's in. They also come out and check to make sure you're doing okay or need anything and you get a free car wash at the end from crew car wash
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01 September 2017
John Drake assisted with our purchase of our 2014 Honda Odyssey and it was truly the best experience we have had buying a car from a dealership. He was very accommodating, was never pushy, and completely understood that buying a certified minivan was a really large purchase. We did a lot, I mean a lot, of due diligence, tested the car, and even took it home for the weekend to drive. Was definitely not expecting this type of treatment or service. Would definitely buy from him and Terry Lee again. Thanks!!
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16 June 2017
Justin Gillespie went above and beyond to assist us in getting our Odyssey serviced. I arrived to get an oil change for an upcoming family vacation. When I arrived, I was told that they wouldn't be able to get our vehicle in that day and that we would have to come back the next day to pick it up.
Justin called me a short time later and told me that he made arrangements and got our vehicle serviced and it was ready for pick up. He was very personable and professional. I really appreciated his above and beyond service.response / report this review -
12 May 2017
Great friendly service! Prices are to high I think but they do great work so I guess you get what you pay for! When it comes to your ride you want it to be safe and not worry so these guys are pros and I don't worry because they make it right everytime!. If prices were lower I would give a 5 star but if a young lady or young average couple starting out had a Honda they couldn't afford to keep coming here for service. Unless mommy n daddy helping! Some not that lucky!
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11 April 2017
Just bought 2017 Odyssey from Jerry Jones (internet sales manager). He gave me all the details numbers including fees in an email so we can save time and hassle with little baby. By the time we got there, the car was detailed and cleaned up. Some other dealers did not want to give out all numbers over the emails as they lose leverage to charge more once you are at the dealer. No pressure purchase. Jerry was also very good/patient to walk through the key features we cared about. Also price with fees were most competitive offer among all the dealers in Indy (i asked them all. Some did not respond with all numbers/breakdown but most did).
Very happy with the purchase.response / report this review -
26 March 2017
Just wanted to give a big thumbs up to Josh and Weston in the service dept. They fixed an issue with a Chrysler van that I purchased off them a couple of weeks ago. One of the automatic doors started having problems a week after I bought it. I originally took it to the Plainfield Chrysler dealer thinking it was still under warranty. The lady in the service dept started off very rude, and told me that the warranty was 1 month expired and I would have the expense of getting it fixed. I'm glad that I got out of there, and I took it back to Terry Lee to see what they could do. They fixed the issue at no cost to me, and it was done in a timely fashion. Super job with the issue, much appreciated!!
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12 March 2017
You should go to this place only if you want resentful new car experience. I bought my Honda Accord from them and just got awful customer service. They had online price for car which was in my budget. When I went to take a look at the car, they said that price was a mistake and they were losing money on it. But I was happy with the car and I signed the deal. Next day when I went to pick up my car, they didn't detail or clean the car (as they promised they would). But I saw some scratches on rear bumper and brought it to attention of the salesperson. She went and talked to her manager. The manager, George Nasser who has no respect for people, came and started fighting with me. He was yelling at me in the parking lot in front of other customers about how he was going to rescind the deal if I didn’t drive away with the car immediately. He left a bitter taste with the experience of buying a car. The dealership also put a bad impression on brand Honda. They told me they would replace a ripped tubing in the trunk but I have never heard back from them since. I feel like no reason can justify the behavior of manager. So if you want harsh new car experience, go for it. But you can always find good Honda cars anywhere. I would strongly suggest you should look elsewhere if you are looking for a Honda.
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24 January 2017
We purchased a 2016 Honda Odyssey from Nick Eleftheri just a couple months ago.
He went above & beyond in his customer service with us. He met me several times and patiently answered all of my questions. He even took the time to show me how to take the seats in and out in the parking lot; he made the buying process exceptionally easy.
He was able to get us top dollar for our trade-in and also helped us negotiate a price we were comfortable with. He offered great customer service. I'd recommend him to anyone!
Thanks again Nick!response / report this review
