I love to stay here. The staff are very friendly and caring. I have made life time friends with some of the staff and residents. It is well kept and a peaceful place to stay.
First of all I’ve been here 3yrs, and I absolutely love this place. The staff is very kind, the property manager is amazing! and easy to talk to! Maintenance are terrific and efficient. The complex is very peaceful and quite! I have no complaints and would highly recommend these apartments to family and friends.
I lived here for several years, I find that the manager and staff here are very nice and caring. Always ready to help you, l love went I put in a work ouder it's taking care of in a timely manner, Everyone is very friendly, its just a very nice place to live. And our cube house is just beautiful, I was able to celebrate my 60th Birthday dinner here at the cube house, it was very nice and the staff was on hand to help. I also enjoy our pool its kept so clean. My grands loves the play area. Its just a nice place to call home.
This place is absolutely amazing!!! The staff is incredible, maintenance is on point, & the area is absolutely wonderful! It is affordable, clean, quite, & an all around perfect spot! The best part is the thickness of the walls. Your neighbors could be playing rather loud music, & you can barely hear it at all! I definitely will recommend this place to many of my friends, & family!
I 've lived here since 2013. I currently live in a smaller 2 bedroom apartment then I did when I first moved here. I was loosing a roommate and needed to save money and get a smaller apartment. I thought I would have to move but when I explained my situation to the girls office they let me know that I was able to move into smaller apartment and save money :) The girls in the office and maintenance staff do an awesome job. I hate moving and hope to find a house within the next couple years. I have recommended these apartment to several co workers looking to move.
We have lived here for 8 months and absolutely hate it. I guess they take the "you get what you pay for" seriously. I don't mind the old cabinets and how old the complex is, but I do mind having at least working utilities.
The staff here is awful. Very rude. We had a pot in the oven one night cooking chicken and went to check on it to see how much longer it needed to cook. The stove got so hot it cracked the pot right in half. We emailed the office to have someone at least come and check the stove because clearly it was getting hotter than suppose to but the email I got back said "Sucks. happens to me all the time." The next night we cooked a pizza and it caught on fire in the stove. I was furious. I was also 48 weeks pregnant, God forbid our baby was here.
We also JUST had a baby so we're getting packages almost every week. As many of you know it's hard having a newborn with your husband at work all day. On top of it were in the process of PCSING out of the country. You would think if they recieced a package and they felt it was sitting in their office for so long they would kindly bring it over to your apartment. But nope! We got a very rude email that said if we don't pick it up its getting sent back to the sender. It's hard keeping up with our mail, alone trying to grab a package. We never have time to check our emails either.
This is a very kind community and our neighbors have been very nice to us. But as far as staff, I wish there were kinder words I could give them.
I've lived here four months, which is nothing compared to how long some people have been here. I take it as a good sign that people don't want to leave after they move in. I read all the comments below me and found that they're all at least a year old, so I don't know if changes have been made, but most of them (except Pamela's!) are completely opposite to my experience.
First, the phase II apartments are huge! They've got high ceilings, and a good-sized screen patio and storage room. The storage room has electricity and a light! It's true that a huge percent of the residents here are military. I think this is a benefit. It's easy to get to post and BAH more than covers the rent. I've always felt really safe and have spoken to others who moved here particularly because it was safer than their last home. It's set back in a residential area, but is still really close to Rosehill Rd, which gets you basically anywhere you need to go - post, Ramsey St, Skibo Rd.The area is totally bike-able and walk-able.
There are multiple school buses that come by here; my only experience is the one that goes to Westarea Elementary. The bus driver is exceptional. She learns all the kids names and recognizes the parents. She'll wait at the stop sign if someone is running up the hill to catch the bus. She seats all the younger kids up front and will tell new kids when it's their stop.
These people are doing the best that they can and I think they're doing pretty good. The management recognized me by sight after the first day. They have always worked with me and will make calls to the exterminator, neighbors, maintenance, etc. before I even leave the office. The office staff is always friendly and follow up with me. And the office is open on Saturdays! This is a huge relief for people that work 8-5 every weekday.
Yes - things break because it is cheap housing. You get what you pay for. There is a reason they require property insurance to rent. There is a no-security-deposit option and rent can be paid online.
I've always had prompt maintenance. The maintenance are all people I'd invite over and have a beer with. The main guy really knows what he's talking about and is always the first to make conversation - asking how my family is and joking around with us. My daughter adores him. He's given me so many tips and always reminds me to let him know if there is anything that comes up. He works 24 hours on call and lives in the building next to mine.
Oh, and I've always gotten knocks with "Maintenance" called out. The only time that I haven't been able to get to the door before they came in was when I called out, "Come on in!" Considering we just got done with an inspection and the general maintenance havoc of moving in, they have been around a lot.
Neighbors have been very nice. Many people will start chatting with you when you're walking around the place and wha-la! You've made a friend. Lots of grass, and picnic tables with barbecues are provided on the property. The playground is surrounded by a wall, which I like because then my kid isn't running away without me knowing it. The speed bumps really work - people don't speed in this parking lot! There is always an open parking space close to our apartment.
There is a lot of dog poop, but that isn't the management's fault. And clearly when they try to enforce it, people get upset and complain on Google. The only salespeople I've met are the door-to-door meat salesmen. They don't come a lot and are always considerate and don't push; they leave as soon as you say no. The post lady brings packages right to our door and if we're not home, leaves them at the office.
As long as you come in with a positive attitude, you should have a good experience here. I feel like there's a general recognition that everyone is only human and everyone has a ton to do all the time (residents and staff). Everyone has been very understanding and accepting. I personally think my friends living elsewhere are getting ripped off, haha. I would choose to live here again.
I would first like to start out by saying the staff are extremely rude and instigative. Enough about that. When I first moved to this complex, I had to argue with the neighbors about a handicap space (I am handicap), from that point I have went through the lake of fire and back. I have had two cameras missing out of my apartment, and was told by management, that they were offended when I brought it to their attention. No one has a key to my apartment but them. The next thing I would like to bring up is. I was in my home undressed, when my alarm went off. I threw something on and ran to the door, when I got there, maintenance was at the door trying to shut off the alarm and get his key out the door. I asked him why he was there, he showed me a work order from two weeks prior where the neighbors above me had let their dog urine on the balcony, so he was coming to check if they had cleaned it up good. Mind you this is the same neighbor (military) that got upset with me and told me he had a broke back, when I when I asked him to please stop parking in the handicap space (works everyday in the military). To continue, I told the guy everything was ok and that I was not dressed. He swore that he had knocked, funny thing is, nothing was on, not a TV or anything, and if I heard the very low alarm why wouldn't I hear his knock. Never mind that, why did he now yell maintenance when he did get in. Of course this was just enough drama for management, for them to total disregard my complaint, and tell me that had a right to come into my home any time they got ready.
Tamarack On the Lake, is a Tomahawk on the Lake. I would not refer my enemy to this place. The only experience that I can see that the staff has had is maybe in a prison camp, because this is how they treat their paying customers. Also I pay my rent online to avoid them, and their unpleasantries, regardless of how many time I decide I want to add to the account their is a 15 dollar fee each time. Funny thing is I'm told and after reading past reviews at one time it was worst. I can't imagine. This is how they treat their paying customers, that pay their wages. What is this world coming too.
This place is not worth it at all!!!! They enter your apt without giving you a heads up, and give maybe two seconds to answer the door before they just use the key to walk in. No joking or lying they just come in when they feel like actually fixing something. I had a bug problem, and went to the office and the darker hair girl asked me if I really wanted the exterminator to come out to my apt since the weather was getting cooler. Are you kidding me?!?!?!?!? If they include that service I should get it when asked. And she never sent the exterminator out to the apt! I don't know how many times I've asked for things to get fixed and nothing happens. Yes, this is a military gets town and yes people move all the time. But let's be realistic and smart. If it is a military move those giant moving vans are the ones that do the moving, not the soldier. And you will see movers bring stuff into an apt and soldiers moving out. This place is not worth it!!!! The staff is rude and incompetent. Just spend an extra $100-200 to live an place that will fix things that request, and are not always trying to take your money. Yes this place tried to charge me money for a mass fee amount of dog poop on the premises. This place is not worth it!!!!
When we first moved in, I did feel comfortable and liked the area. Now, it isn't safe. Left to go out of town one weekend and we almost got robbed. We came back and our screens were ripped from the the windows, as someone had attempted to. Don't trust anyone here, not even my neighbors! I believe someone was paying attention to our daily routinesand tried to go in for a catch. Management is nice, but that's all. Will be moving out real soon. Just don't trust anyone and watch who you talk to. So sad, we keep to ourselves and are not flashy individuals! They would had been dissappointed with nothing valuable in our home and probably had gotten shot if we were there. Not safe at all. By the way, there are roaches, keep finding some coming from nearby tenants.