Name: Surdyke Yamaha
Address: 5863 Osage Beach Pkwy, Osage Beach, MO 65065, USA, US
Telephone: +1 573-348-6575

Surdyke Yamaha is a store, located at 5863 Osage Beach Pkwy, Osage Beach, MO 65065, USA. They can be contacted via phone at +1 573-348-6575, visit their website www.surdykeyamaha.com for more detailed information.

Location :

5863 Osage Beach Pkwy, Osage Beach, MO 65065, USA

Contacts :

Added by Jopie, at 28 July 2016

Monday Closed
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

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Carolyn Sturgeon

27 September 2017

My son and grandson was in Surdyke Yamaha at this location about a hour ago. Grandson has saved his money for over 6 months to buy a bike and after walking all around in business and not having not one employee look up from there phones and laughing they lost a sale. Not only a sale but my respect from this so called place of business. My son was wearing cow boy boots and a work shirt after just getting off work and trying to catch them open so my grandson could have a bike for the weekend. I guess driving a old work truck and looking like a real working man and young boy that looked like a farm boy doesn't mean anything to this place. We have been in this place before, was not pleased with service then and purchased a boat elsewhere several years ago and now you ignore my grandson. Wow
Matt Curtis

23 September 2017

Go see Lucas. Nice kid and will get you taken care of. Boats,skis, or bikes. He can do it all. Recommend.
Daniel Collier

04 September 2017

I purchased a 2015 Kawasaki Vulcan S 650 from Surdyke and was very excited about the bike. This is my first bike and was eager to ride and learn. The salesman was friendly and tried to be helpful. I left with my bike and was ready to get home and ride. After taking the bike for her first ride I noticed several issues right away.

1 - There were more scuffs and scrapes than I had been made aware of or noticed in the showroom (since it had been dropped). They told me they replaced all the damaged parts after it had been dropped. The brake lever had some bad road rash as well as the master cylinder. Several of the plastics and pegs showed signs of sliding on the pavement.

2 - The handlebars were significantly bent (from being dropped) and the right side sat about 2" lower than the left. When I called the dealership I was told the bike was bought "as-is" (less than 24-hours after the sale). After a few phone calls they came back with I can purchase the bars at cost from them or get some from eBay for cheap. Once I said I would be leaving a negative review based on this they offered to send me a set free of charge. I was willing to accept everything up to this and leave a solid review (since they took care of the main issue) until I found the following problems.

3 - The headlight had also been broken during the drop and instead of replacing the housing, a handful of zip ties were used to reconnect the lower mounting tabs that had been broken off. Thus making the headlight aimed quite a bit off to the side. Now I am stuck with either dealing with this until the zip ties fail or spending hundreds on a new headlight.

4 - This would be the biggest safety issue I found with the bike. The throttle assembly must have been damaged when the bike was dropped because it sticks at whatever position it is released at. I thought at first it needed lubed, so I took it apart and clean and service the cables. Once they were moving freely I reassembled and checked the throttle once more, it was doing the same thing. I found by leaving it loosely secured to the bar that it will function as intended, but once I snug down the screws you can see the housing contort to the side and bind up the throttle.

All of these issues should have been identified in the safety inspection I was told had been done. It furthermore should have been identified during the "once over' I was told all their bikes getting prior to seeing the sales floor. Being a first time bike rider I felt taken advantage of as I didn't know what all I was looking for while purchasing. I relied on them to take care of me and I don't feel that happened at all. I won't be going back to them and won't be suggesting them for anything after this.
Josh Perry

08 August 2017

The staff is very friendly and will go out of there way to accommodate you. The owner will even get you discounts at resorts when you come down to stay on the lake. From the professional courtesy to knowledgable staff I couldn't be more pleased with my experience and will definitely recommend them to anyone looking to purchase a boat, dirt bike, ATV, jetski and any other products they sell.
Randy Eidson

17 July 2017

Staff was friendly and eager to sell, we put $$ down to hold a bike while are jet ski and trailer were being sold and they sold the bike on us. We had kept in contact with our sales person and then one day we call (they did NOT call us) and we find out they sold the bike. Not a happy person. Its hard to find a bike that is comfortable. It's been a few weeks and we still DO NOT have a refund on the $$ we gave them to hold the bike.
David Dampier

11 February 2017

Best place to buy parts, bikes, gear anything you need! 5 star joint!
Lance Mitchell

31 January 2017

Great company. Mike in service was awesome to work with; and was willing to search out a hard to find part. Have always used them for parts as I live in KC, but would definitely consider buying from them!
Brett Turner

08 January 2017

Salesman are very knowledgeable great people to work with
Lawrence Pennington

08 September 2016

Recently purchased a used Bass Tracker 170. Jim Cramer went way beyond anyone that I have ever dealt with. After the sale he was on a 3 day weekend and still communicated with me with a couple of problems I was having. Having to return to the marina for trolling motor replacement he had the crew change the spark plugs on motor. Also have to mention that this was an out of state purchase which can add to some problems. Jim constantly emailed me to make sure everything was functioning properly. Hats Off to Jim Cramer and all the crew at Surdyke Marina. I will definitely return next spring if only for a gallon of oil. Great Service.
Shannon Imler

04 August 2016

I am placing a review on here because the review section on Surdyke Yamaha's facebook page was deleted recently.

My experience with Surdykes was not good. I purchased an odes utv in august of 2015. I questioned the quality of the machine because i have never heard of the brand and after inspection, i found a large stamp on the side that states "made in china". The silver tongued sales manager, Zach verbally promised that if i bought the machine, he would return my money if i got it home, rode it, and didnt like it. I purchased the Odes and did just that. As soon as i unloaded it at my house, i noticed the 4x4 wasnt working. I took it back and they fixed it and asked me to give the machine another try. I then took it out again right after it was fixed. The machine overheated 30 minutes into the ride. I then limped it back to the trailer and went straight to Surdykes. Needless to say, Zach's promise was conveniently forgotten when i asked for my money back and i had to resort to trying to contact the owner, Greg to resolve the issue. After 2 weeks of continuously trying to get ahold of Greg to talk about the issue, he finally agreed to a meeting. In the meeting, Greg told me that my only option was to trade in the broken/brand new machine in on another product that they sold. I reluctantly agreed. I traded in my odes plus more cash for a Yamaha waverunner and trailer. They did not have the titles that day but was promised they would be in my mailbox within 5 days. After calling continuously, I got both titles over 90 days later resulting in late title penalties. There were also many mistakes made on the waverunner paperwork that i had to fight to get resolved. There were many other, what I would consider "half-truths" told to me throughout the sales process to persuade my buying decision. I would give Surdykes a 1 star rating if it had not been for Greg working to somewhat resolve the issue. Beware of odes machines and promises made by sales staff at Surdykes.