Name: Supeck Septic Services, LLC
Address: 6407 Norwalk Rd, Medina, OH 44256, USA, US
Telephone: +1 888-725-0209

Supeck Septic Services, LLC is a point of interest, located at 6407 Norwalk Rd, Medina, OH 44256, USA. They can be contacted via phone at +1 888-725-0209, visit their website www.supeckseptic.com for more detailed information.

Location :

6407 Norwalk Rd, Medina, OH 44256, USA

Contacts :

Added by Jopie, at 27 April 2014

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 8:00 AM – 12:00 PM
Sunday Closed

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Jeanette Karr

21 September 2021

Recently had Supek clean out our septic system. Very professional and courteous. Would absolutely recommend this company.
Linda Belan

23 July 2021

We've used Supeck Septic Services for a couple of years now and they have provided us with excellent service. Reliable, on time, and knowledgeable. Highly recommend them.
Cameron O'Rourke

08 July 2021

Supeck is the best septic service company in the greater Cleveland area. Communication from the office and field techs is excellent. Affordable and they make payments hassle free. A report is left on your door after each visit to keep you updated with your system and to keep for your records which is appreciated.
Janet Gommel

26 May 2021

I love the convenience that a yearly service contract offers as well as the peace of mind that a professional is taking good care of my equipment. Supeck Septic is professional at every step. I recommend them highly for all your septic system needs.
Joel Higginbotham

30 April 2021

After finding an issue with our septic tank I decided to choose Supeck. I couldn't be happier. I messaged them Sunday evening through the website.Ryan called me at 8am Monday and had a truck at my house by noon.The technician was very helpful and the price was fair. A great business to deal with. I will use them in the future!
David Duell

19 December 2017

Great service! Service setup, notification, and service was seamless. Our service man, Ronnie, was very informative and willing to answer any questions!
C 44233

10 July 2017

I was told when I moved in to a house with septic to use no one other than Supeck by all of the neighbors. Today I had mine pumped for the first time. Supeck did an awesome job and Mike was very thorough in explaining how the tank works, what to check for if it experiences problems & how to prevent problems. They did it for a good price and I will use them again. Highly recommend.
Cheryl H

20 April 2017

Mr. Supeck was just at my home while I was at work. Got a phone call and he was very nice and told me what other services I needed done. Would definitely recommend this company to anyone needing their system worked on. Thank you Mr. Supeck, I appreciate all your help. Cheryl
Carl Bock

10 March 2017

We had been on contract for a number of years and would always get a renewal by mail. But they just stopped coming and never sent a renewal. Thought maybe they went out of business I CALLED AND WAS INFORMED THAT THEY DECIDED NOT TO COME OUT OR RENEW US BECAUSE I HAD REQUESTED A CALL AHEAD SO WE COULD HAVE THINGS READY FOR THEM. They just "fired" us and kept the annual fee.
Michele Croskey

09 November 2016

Same day service, professional, very educational and super friendly! You've got my business everytime👍👍
Judy St. Michaels

08 March 2016

Reliable, exceptional service! They take care of you like family. Reasonable costs, accommodating support services and just the best septic company in Ohio.

Thank you Speck Septic.

J.K.Z.-S.
Marcy Fekete

11 September 2015

We have been using Supeck for years to have our septic pumped out-but this year the service was exceptional! Ronnie who came out was attentive, took his time and went above and beyond. What a great company! Will continue to use.
Chad Joeright

04 May 2014

My name is Chad and I was referred to Supeck Septic service by my neighbor in Hinckley Ohio. I called to set up an appointment and it was very quick and easy and they showed up when they said they would. My other neighbor and I both had our tanks cleaned the same day. The technician came out and was very friendly and informative and I actually gave him a $10 tip because he did such a nice job. This is where the story takes a bad turn. I have lived in this house for 3 years and I have never had a septic system in my life. When the technician was inspecting the 3 tanks he opened up the last tank where the sump pump is and noticed water shooting out of the PVC piping. He said that I had a leak and should get it fixed. He told me that someone from their company would call me within the next 24 hours to come out and fix the issue, but this never happened. Later that week I called a friend of mine that did plumbing work for me in the past to come out and replace the elbow that was cracked. He came out that Sunday (5 days later) cut off the CRACKED elbow and we then noticed that it was not cracked but had a hole drilled in it. This seemed strange but since neither of us were very familiar with this we continued on with the repair. About 2 hours later my neighbor that had his tank pumped out also came over and said, that’s hole is supposed to be there it's called a weep hole. I was obviously a little upset at this point because we had already cut off the pipe that the TECHNICIAN said was BAD and put the new one on, not to mention that this cost me $80 more. When we unplugged the sump pump to do this work the plugs were so corroded that they also fell apart and had to be fixed. This caused another issue when we wired it back together. The pump was not shutting off at all which took me 3 more days to fix and almost cost me a new sump pump. I called Supeck 3 times over the next several days and explained the situation and told them what had happened. On 2 of the 3 occasions the two ladies that answered the phones told me that none of this was their fault. I understand that the plug falling apart was not their problem, but if their technician did not tell me the pipe was cracked none of this would have been an issue. The system is 11 years old and has NEVER had any issue. The technician also called me the first day that I called in and told me that the hole was too big anyway. This seemed strange to me because again the system had been working fine for the last 11 years?? He told me as far as the plugs go all I needed to do was just rewire some new ones. I told him I don't want to do any of this and they should come out and fix this. He said he would but he would have to charge me for a service call. On the second call to Supeck I explained the story to the other lady that answered the phone and she said she would have someone call me. I waited almost 24 hours and no call. I called back the 3rd and final time and I spoke with the same lady from the first time. She said that she had notes from the day before to have Lou (technician) call me. I said that I don't want to talk to Lou; I want to talk to the owner or the manager. She said no, you can talk to me! She apologized to me several times but said that none of this was their fault and that there was nothing she could do. I told her that all I want is for someone to come out and drill the NEW HOLE IN MY NEW PIPE, and wire my sump pump so that it works like it used to. She said they would not do that. I was going to stop payment on my check but they did pump out my tank like I requested. I was willing to eat the $80 repair that was unnecessary but I just wanted it working like it did before. Bottom line is if you have a TECHNICIAN that is giving information to customers he should know exactly what he or she is talking about! Thanks Supeck I will never do business with you again.