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Added by Jopie, at 27 April 2017
Opening Hours
- Monday 8:30 AM – 7:00 PM
- Tuesday 8:30 AM – 7:00 PM
- Wednesday 8:30 AM – 7:00 PM
- Thursday 8:30 AM – 7:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 8:30 AM – 6:00 PM
- Sunday Closed
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13 Reviews
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31 December 2017
This was my first experience in leasing a Buick from Sunset Buick. I met Chris Hamilton as I walked into the show room on my first visit. He was very personable and immediately felt very comfortable with him. We discussed my wants, needs and desires in a new 2018 Enclave, and he set right to work locating the vehicle I needed, followed through on the leasing process with constant text updates, assisted me in turning in my 2015 Enclave, and upon receipt of my new Enclave, clearly explained the functions and operation of the new features of the vehicle. I feel very fortunate to have met Chris that first day at the dealership. He's a great person and a great asset to Sunset Buick.
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25 December 2017
Last 3 times the service dept would not honor extended service plans nor what they look up to see how many services I had left. When I made my appointment by phone I was informed that I had service plans left.When I got to the service department they said they would do the service and I would have to pay full price and wait for reimbursement.I should not have to do this after buying the extended warranty plan.This put me and a very big inconvenience because I live north Manatee County and had made an appointment and was not able to have my work done. Two of the service employees were rude and cocky. I tried to explain calmly to them that this is not fair, but was only answered with sarcasm. I wish I would have just made the appointment at another Chevy dealer. I will not be returning to that location and will let everyone know to stay away from them.
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19 December 2017
I have a 2016 Chevy Malibu and have been back into the service department for three recalls on my vehicle. I know this is not the fault of Sunset Chevrolet but it has been a complete inconvenience for me. I voiced my concerns to the service manager Chris and he was amazing and the way he explained things and in the service he offered me. From the sales person Todd to the service manager Chris this establishment is amazing and I would go nowhere else, also I would recommend this dealership to anyone within two hours.
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21 October 2017
Sunset Chevrolet Body Shop- it was an amazing services, the whole crew provided an amazing & professional service. They fix my Toyota and it looks great. Thank you to the young lady who went above and beyond. Kindly appreciated!
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21 October 2017
It should have been 5 stars! I had my car repaired after an accident recently and they did a great job making it look like new, however, they put a brand new bumper on the car and added back an empty front license plate bracket and screws! WHY?? Yes, my old bumper had the cover on it because it came from another state, but common sense would say it's not needed in FLORIDA! Totally unnecessary. :/
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18 October 2017
Was shopping for a new truck for about a week and Sunset was the first place I went to. Todd Pierce was extremely helpful, up front about all the pricing and options, and gave us a price with all the rebates he could find. They did not have the color I wanted in stock, but Todd said he would find one for me and he did. After Sunset I went to at least 5 different dealers with very mixed experiences. In the end none of them could even match or beat the price Todd got me in the first place, and he was able to get the exact vehicle I wanted at the promised price. There were no surprises whatsoever, even once I got into financing where you expect misc. fees to be added and change your payment. I will definitely see Todd at Sunset for my next purchase, and recommend anyone else do the same!
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05 October 2017
The body repair work was exceptionally well done. All gaps were right on. Paint match was not perfect, but I know that is almost impossible on a 6 yr old vehicle. The service dept. was on their game also as the tire balance gave me a vibration free ride like I never had before. The price seems high, but to be expected from such a group of professionals.
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18 August 2017
I had an amazing buying experience at Sunset Chevy. I am a return customer and will continue to be. They always go above and beyond to make sure you feel comfortable and are happy. David Black and Jim Kelley are the best! I love my new Tahoe!
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28 June 2017
First service on my 2017 Chevy Cruze. Faster than I thought possible. Kristi, the Service Writer, was courteous and on the ball. Nice customer lounge, too!
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19 June 2017
It is always a great experience either when buying a vehicle, or visiting the service department at Sunset. It is nice to have a company that treats you like a valued customer, even years after the sale.
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13 June 2017
These ripoff artists attempted to charge me over $600 for two battery cables when my car is under an extended warranty. Not an honest business here. They say 'they pride themselves on exceptional customer service'. Why'd they try to charge me over $600 for what Dick Norris GMC in Clearwater did for FREE!?
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05 May 2017
Had a great experience with Sunset this week. Their sales person Kristen is AMAZING! One of her first comments was "I promise I will earn your business" and she did exactly that!!
We got the vehicle we wanted - an amazing Acadia Denali and she made it all work! I had bought a significant amount of vehicles from a dealership elsewhere and they blew us off. Their loss---
I tested their service Dept with three different calls before we signed the deal and they passed all three times!!! Answered phone quickly and efficiently answered all my questions. Nice job Kristen and Sunset!!! You have earned new customers for liferesponse / report this review -
04 May 2017
This experience was amazing from start to finish. Jim Kelly was an absolute DREAM to work with. His kind ways, patience, sense of humor and professionalism blew us away. He took so much time with us and truly worked with our budget and timeline. He COMPLETELY EXCEEDED our expectations. Best of all, our new car was a perfect fit for us! We love it!! It was one we hadn't even considered before Jim found it/suggested it to us. We can't imagine ever buying a car from anywhere else other than Sunset (and Jim)!! Jim made us customers for life.
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