About
Location :
Added by Jopie, at 13 February 2017
Opening Hours
- Monday 8:00 AM – 10:00 PM
- Tuesday 8:00 AM – 10:00 PM
- Wednesday 8:00 AM – 10:00 PM
- Thursday 8:00 AM – 10:00 PM
- Friday 8:00 AM – 10:00 PM
- Saturday 8:00 AM – 10:00 PM
- Sunday 9:00 AM – 9:00 PM
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13 Reviews
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22 December 2017
Beware of the Finance Manager: Vin Etching, Theft Protection gadget. Exorbitant Gap insurance protection, Game playing on trade-in offer. All of the above!. They will tell you that the Theft Protection gadget, which is useless, and the Vin etching is installed on all of their vehicles and can't be removed. The Gap insurance they offer is often 1000% (yes, 1000) above what you could pay your auto insurance company for the same coverage. Be extra careful to double check the trade-in figures. That figure can somehow miraculously change between the time you hear the figure for the first time and when you go to sign the actual contract. BTW, I loved my car - just not this dealership.
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15 November 2017
The personnel at this Ford Dealership is excellent! Office worker Danny recommended us to The sales person Jeff, who is extremely knowledgeable about his products, all our questions were answered. The finance person Eric is friendly and searched for the best deal we can possibly obtain with our vehicle purchase. The finishing contract forms were filled out in a timely manner without any buyers remorse. I will definitely recommend Sunrise Ford To our Friends and Family for their vehicle purchases.
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02 November 2017
These guys are the best in the business. I checked around at various dealers only to be toyed with and had various promises broken. Everyone at Sunrise Ford was very professional and courteous.
I ended up dealing with manager Kevin Hudak, who followed through with everything he said, and better yet got me the best deal after shopping all over the place.
Kevin was extremely knowledgeable about the vehicles, and all the features available. The best part was after dealing with other dealership sales people who didn't know much in depth detail about their products and just wanted me to buy quick, Kevin destroyed their price!
Bravo Sunrise Ford. If your looking for the best deal, most knowledgeable sales person who's not going to try and get you to sign on bad deals, talk to Kevin.response / report this review -
27 October 2017
Always experience excellent customer service and my car is ready before the expected time. Memo Jimenez is an awesome car seller. He gives you options, he is very professional, and he finds solutions quick. Stop by and check them out!
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14 October 2017
I've only used the service department. The service advisors I have dealt with over the years have always treated me fairly and given the direct/correct information to make a decision for the service of my vehicles. Most of the time they had the answers and when they didn't, they would get in touch with a tech who would be able to explain it. I have always been happy with their service
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13 October 2017
Sunrise Ford is the best of the best! I found Sunrise Ford when I first moved to Ontario from the south bay and I have been hooked ever since. My husband and I take our F150 and Five Hundred there for whatever service is needed. They are up front and honest with the service that needs to be done and the price it will cost to do it. They give recommendations of possible upcoming service needs, but never push the need to get it done unless the repair is necessary.
On Tuesday October 10th I took the F150 in because the check engine light was on. Come to find out it was the catalytic converter that was causing my issue. Pedro Perez my service adviser and Jose Moreno the technician went above and beyond to help me. I am having some personal issues right now and they not only stopped to listen but they took action. I will be forever grateful for the time and generosity they have shown me. They treated me like family and let me know that there are people and business out there that really do care about their customers.
If you need service, please go to Sunrise Ford and ask for Pedro Perez to be your service adviser and for Jose Moreno to be your technician. I promise you, you will be taken care of!response / report this review -
12 October 2017
Went in for an oil change on my F350 Diesel. Staff was very nice. Service facility was very nice. Unfortunately, when I got home I found oil leaking out of the oil filter. Had to take it back in to have them finish the job and stop the leak. Staff was still very nice and apologetic, but it is a 50-mile round-trip to take it back to their facility. They said they will make up for it on the next Oil Change. I guess we'll see
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22 September 2017
I had an awesome experience! Service Writer Kyle was so helpful and friendly. On vacation from Nashville, TN, didn't want to spend too much time. He got my car in and out quickly and made sure the tech knew to check things thoroughly before that long drive. Sunrise Ford also treated me to breakfast and coffee in the comfy lounge. All the staff was very friendly, visiting and making me feel like a valuable customer. Thanks everyone!!!
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24 May 2017
Update 5/2017: Purchased another Fusion Energi and got another great deal!
Update: Went in for my first service and Marc Sanders was very helpful explaining every thing the we were going to do. My service was completed quickly and they even washed my car!
I had a great experience buying my new car from Sunrise Ford. My salesman, Leo Gonzalez, was very helpful in finding me the right car with all the options I wanted, without any pressure to buy. He even got me and my girlfriend tacos while we waited!response / report this review -
23 May 2017
I went to Sunrise Ford to accompany my fiancé who needed to get an oil change, we decided to look around the lot till his car was ready. We were greeted by Chris Gallegos, super friendly people person. He asked to show us around, we told him we were just killing time while our vehicle was being serviced. He asked about my current status and he could sense that I was unhappy with my current vehicle. He offered a test drive that I couldn't turn away; after that I was sold on the idea of a new vehicle. Chris showed me different vehicles but always making sure not to steer away from what I really needed. I work in Customer Service and I know good customer service when I see it. Chris went above and beyond, he is very knowledgeable and exceeded my expectations. I have always been intimidated by "big dealers" but Chris defiantly knew how to make me feel welcomed and most importantly comfortable with my purchase. He was on top all the details to make sure I was getting a great experience all the way.
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22 May 2017
Free Wifi, free coffee, and free breakfast. They replaced my door latches on recall and then when my window stopped rolling up several months later and I suggested that it was related to the door latch job, they fixed my window--also for free. All that and they have a museum of cars in their showroom and some very amusing salesmen--even if it is clear that you are not buying. I have researched parts prices on the web and they are always the lowest. Furthermore, the staff seem happy and cheerful and work well together. Its a BIG place but they treat you like you are their only customer
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24 March 2017
I was hesitant to dealer order the truck, but once I went in and sat down with the fleet manager, Tim Osborn, I felt comfortable proceeding with ordering the truck. Additionally, he offered a very good price. The truck took an expected six weeks to arrive at the dealer.
Tim Osborn was a pleasure to work with. He was honest with everything and never misleading. I will definitely be recommending my family and friends to him to purchase their new Ford. I recommend you contact him if your in the market.response / report this review -
20 February 2017
They did it AGAIN!!! can't be more happier with my new 2017 Ford Fusion Sport. Thank you Sunrise Ford for all the great business that we have done over the years!! I would recommend this dealer to anyone who is serious about purchasing!! thanks to Leo, Art Jimenez, and Mike who helped me through my process. This was another amazing experience and it's all thanks to you guys and your hard work. as busy as you gentlemen were, you made sure I was comfortable and informed about every step that was being made. :)
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