20 + floor personal standing around in groups BS ing. Had to yell at 2 guys at the center counter to continue their conversation later and take my order. The manager (I think) was walking around with a carry bag and having loud casual conversation with random staff. It was Sun. night and the store wasn't busy but the floor staff still gets paid so at least create the illusion that you're working. Otherwise great store.
Most of the staff helpful. Lots of great parts at decent to good prices. Also lots of motorcycl parts and accessories. Nice displays to look at too!
Impressed by the store, though left a bit on the fence regarding service. It would be great if new hires are given some form of sheltered exposure prior to being on their own in order to expedite transaction.
Love this place so many car parts and amusing things very large Place very helpful place very helpful staff ! I will be a repeating customer .. Summit Racing is awesome ! And if you have any trouble they will work with you ! To make it right .
Largest and best automotive store this part of Ohio! Great selection of services and parts to fit almost anyone's needs. Give them a call or look on there online site for part availability before driving here, it will save you from finding out if they are out of stock of what you need.
If you need to read this you have no reason to even go to Summit Racing! Summit is a car fanatics paradise! Always something cool to browse through on the clearance/scratch and dent racks.
I wish I could rate lower! Ordered 400 bucks worth of parts on Thursday, they send a conformation email and took the money out of my account. The following Wednesday night at 9pm they call me saying my billing info is wrong, I give them the billing address again and the woman on the phone decides to tell me how I should be living my life and act like I stole the credit card instead of processing the order. If the billing address is wrong why would the money be taken out of my account??? They have no problem taking your money, getting your parts after is the challenge. Now I have to wait another 5-7 days to get my refund on top of already waiting 7 days to get the parts I had been expecting to show up. Will never use again and will be sure to tell people about the shady activity going on.
Each time I have visited, I have received what I needed and no issues. So tomorrow morning I am going up to buy I spare rim for the back of my JEEP in hopes that someone other than myself knows the difference between flat black and matte black. Just in case.driving the JEEP. I will keep all of you posted on the visit.
Lots of cool displays out. mostly older domestic stuff but still a good variety. The clearance section has amazing deals (50 percent off) if you can find something you could use!
All I have to say is wow. As you walk through the aisles you can almost smell the sweet scent of burning rubber tinged with race gas, you can hear the sound of a high compression big block banging off a two step, and feel something from within call out for the speed parts you walk past.
This place is incredible. If you need any part at all, they'll have it and be willing to help you out. I will definitely be making it back again.
Great service and sales. Got the part I wanted and didn't have to wait all day. I recommend ordering ahead and picking up it goes so smooth. In and out.
This is the summit, yeah bad pun Gear head heaven the bargain section is where you can find things you never knew you need but the discounted price makes it so
Summit has always been a great place to buy from, ive never had one bad experience either in the Tallmadge store or online. If something didn't fit or wasn't as described they have ALWAYS accomodated me. These people whining they ordered at 10pm the night before and it wasn't at their door by morning are nothing but whining babies. "I want in now" waaa grow up.shipping companies have control over how fast it ships not summit. And your rusty cragar wheels are a cragar problem not a summit problem .you should have done your research on your product. Your Fault!!! The fact they offered you anything at all is a testament to their service. Grow up people!! And Summit rocks!!
I ordered from Summit late Monday afternoon/early evening. Their website claims if you order an in-stock item by 10:00 p.m. E.S.T., it will ship same day. Trust me, they do not honor this commitment. I contacted Customer Service since my tracking information has been showing "label created" for the last 22 hours. Customer Service insists it shipped yesterday. It is now 4:00 p.m. E.S.T. the following day and the FedEx tracking information still shows "label created". Summit is blaming FedEx for not updating their tracking information in over 22 hours. What a waste of my time. If you need something quickly, don't depend on Summit to honor their shipping commitments. Don't depend on Customer Service to get you any help either! I will order one from Jegs.
Lil drive but worth the trip. Amazing selection, helpful but not overbearing staff! Super easy exchange and extensive knowledge.