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Added by Jopie, at 26 November 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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12 December 2017
The people at summers are, okay at best. But their after-hours dispatch is completely ignorant. Good luck if they stole your car.
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03 December 2017
My vehicle was towed from the Mile Ground due to the Monongalia County Sheriff's department. Whom gave me one reason after another for my vehicle being towed. Summers stated the Sheriff didn't have them write the reason for tow like normal so the towing company cannot tell me why it was towed. I have tried to pay over the phone for my vehicle multiple times and have been told to call back during their normal business hours since the answering service didn't know what payment methods are accepted. Unfortunately with it being the last day of the month and first of a new month I was unable to call the company during business hours. I run a business and am there from the early morning til night daily. With it being the time of the month it is I literally got now extensive break to make a phone call and pay for my vehicle. I called multiple times; once Thursday, Friday and Saturday. Saturday evening I finally got someone willing to help at the answering service by getting a driver to call me back. However the driver didn't know what payment method I could pay for my vehicle with. He then called the "owner" who told Andrew the driver I was speaking with that only cash is accepted for payment. So my question is, what is someone supposed to do in the middle of paychecks and only has a credit card with the funds needed for a tow? Mind you this tow was $226 for towing it 2 miles. This company expects people to pull it out of thin air I guess. Now the kicker to why I am even more livid than ever. My phone calls made Thursday and Friday to the tow company no one ever told me there was a fee for "reopening" which is why a simple tow is over $200 or that there is a $25 daily fee for "storage". As I speak with Andrew the drive after he tells me I cannot speak to anyone whom runs the business until maybe Monday. I say maybe because the owner is" busy" doing paperwork all weekend I was told. But that also Mondays he is busy from that weekends paperwork that he may not get time to call me about my complaint. Waiting to hear from him since he is "busy" mind you I will continue to be charged a "storage" fee. Again I run a business and this is not how it is done folks. Especially to someone whom was just trying to pay to get their vehicle back.
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21 November 2017
$50 for a 10 minute visit to help inflate a flat tire is a joke. Pretty shameful.
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03 November 2017
After my car tire fell of they gave me a quick tow and had everything repaired in under 24 hours. Very helpful.
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21 October 2017
Big Randy is one of the best heavy duty recovery operators alive. He has a twin steer 80 ton HIM. They have top of the line equipment and top quality employees. Jo their service truck driver is extremely knowledgeable. Most service trucks will come out and purposely not fix it to get the tow, but not Jo. Brian N. is one if there light duty wrecker operators. He is one of the best in the business. If your car is over the hill or in need of a difficult recovery, this is the guy you want.
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19 September 2017
Vulgar, rude, and threatening workers. Was cussed at instantly by Michael and then again by his superiors. Doesn't help they're overpriced either. Would give negative stars if I could. Numerous other places in Morgantown more worthy of your time and business.
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28 July 2017
These guys did a fantastic job on my custom exhaust. Thanks!!!!
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22 July 2017
Truck broke on side of 68W after midnight tow. Had camper and entire family. Service was impeccable. Friendly and concerned tow truck drivers went above and beyond.
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06 March 2017
Overpriced and tried to scam me because I am a woman. Not all women are stupid when it comes to cars, thank you very much, don't appreciate it!
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20 January 2017
Treated us very fair. We own a wrecker company and the price was very reasonable. They were closer so we asked them to assist us with our truck/trailer.
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25 December 2016
Sadly, I can't give this place a lower rating. These guys try to make picking up a towed vehicle the biggest pain in the ass. Called to see if they had my vehicle and wasn't told that I need to tell them I am on my way so they can send someone or that they take CASH ONLY. Plus I had to call 3 times and wait 45 minutes before anyone showed up. Also, once a driver finally arrived he told me an even higher price than the guy on the phone had given me. Try to stay away from the lots these scumbags are responsible for.
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09 December 2016
Trashed my bank account and wouldn't fix it. Tried to let them make it right and reach an agreement with them, but they refused to honor the original price they quoted me. Dishonest business practices.
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03 December 2016
Towed my jeep and broke in unnecessarily. I had the parking brake disengaged and it was in two wheel drive, both of which were visible from the outside. I could tell they broke in because things were moved around and the drivers door is now messed up.
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