Name: Strother Property Management
Address: 2931 Breezewood Ave, Fayetteville, NC 28303, USA, US
Telephone: +1 910-484-9469

Strother Property Management is a real estate agency, located at 2931 Breezewood Ave, Fayetteville, NC 28303, USA. They can be contacted via phone at +1 910-484-9469, visit their website www.strotherrentals.com for more detailed information.

Location :

2931 Breezewood Ave, Fayetteville, NC 28303, USA

Contacts :

Added by Jopie, at 03 January 2017

Monday 8:30 AM – 5:30 PM
Tuesday 8:30 AM – 5:30 PM
Wednesday 8:30 AM – 5:30 PM
Thursday 8:30 AM – 5:30 PM
Friday 8:30 AM – 5:30 PM
Saturday Closed
Sunday Closed

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Luis A Chamorro Pacheco

08 November 2017

I have the pleasure to have Lena Hutton on my side. Lena knows the market, which allows her to provide professional advice and options. Lena is fire and forget. Empower her by giving her left and right limits and she will do the rest.

Thanks for the hard work.
Leslie Dial

02 November 2017

Great costumer service, First I called about looking at a house the gentleman name I did not know was very polite and kind gave me there website and address. I came to office to visit and a young white male name tag said Richard he was a property manager greeted me as soon as I walked in gave my child a piece of candy and proceeded to help me with finding a rental. This young man was outstanding, Inspoke to my husband who is still in another state explained my experience we will be back soon because of him and we will find a rental at Strother because if he experienced. I have been to several companies this week and by far what an amazing experience Thank you Strother. We will see you soon!
Bill Baker

20 October 2017

I just want to say thank you to Richard Edge at Strother Property Management, i had lost interest in renting my home until I spoke to this young man, he took time out came to my home did a complete walk through and made a couple suggestions, He is the first one that I have felt great talking to and because of him I will keep my home up for rent. If you are looking for a great place to list your home call Strother ask for Richard let them know you want him to manage your property Thanks again Richard for all you have done.
Zachary Papadopoulos

13 October 2017

Initially we spoke with Kimberly Bennett. She was very accommodating and met with my wife and I at around 6 in the evening. We looked at a couple of different places and even though it was well after work hours she was not pressing us on the time. She even spent a while talking about what we should look for in the area and gave us her first hand knowledge of the area. My wife and I could have not been more impressed with her genuine attitude and willingness to help us look for a place. We eventually moved our search toward the Raeford area with another house that Strother had in their listings. The hand off to the other property manager was seamless and she stayed with us every step of the way until we signed our lease with the assigned property manager. If you are looking for rentals in the Cameron, Sanford, Spring Lake and Lillington area you should reach out to Kim. She worked hard for us and given that she appears to love what she is doing she will do the same for you. It is also worth mentioning that Mrs. Lena Hutton is a master at making things happen and our property manager Ginger was more than accommodating when we met her at the signing of the lease.
Tonja Hillard

14 September 2017

I gave Strothers property a 3 star rating because of past experience with the company, but I give them 5 stars because I fell on a hardship and I contacted them to tell them I needed to get an extension and Ms. Lena was more than happy to grant my request, when I told her when I planned on making the payment I made sure I did and I left a message via email so she world know.Lena was very professional with a great sense of humor to make this situation less stressful. Thank you Lena, I truly appreciate your understanding. I am not sure if those others are still there but there were many who could use a class in customer service..

Tonja Butler
Victor Hart

17 August 2017

I have had a good experience with the company. The only thing that the company could improve on is if they are managing a property that has a crawl space, please make sure to check under the house for standing water after heavy rains or hurricanes (Oct 2016) that can lead to an infestation of termites!!!!! Simply checking this would have saved me $5000.00 in repair before placing house on the market for sale. We finally sold our house a few weeks ago but now I am trying to see how long it will take to receive the money from the maintenance fund. If you can get this information to, you have all of my contact information.

Thanks again.
Karen Knight

24 July 2017

Worst company I have ever dealt with in my life. Every single one of them who works in the office is terrible. They pretend to listen to your issues and act like they care. My husband and I are both Active Duty Military and stationed out of state and we have constantly had to send hundreds, yes hundreds of emails to try and find out what is going on b/c phone calls would not be returned even if we said the house was on fire!

Furthermore, Lena Hutton in trying to figure out what was going on with our account literally asked us if we were "made of money." ARE YOU KIDDING ME????? So unprofessional, when you try to explain your expectations they just nod and say "okay." No inspections have been done for 2 years- a random termite infestation appeared out of nowhere (will be roughly $5k-$10k in repairs). The tenants have put in work orders, they do not get completed in a timely manor. Additionally, we were told by Lena not to make a SINGLE PAYMENT towards anything b/c she needed to figure out our account and why it is so messed up. Come to find out we have been charged over $1500 in 2 MONTHS!!!!! I called every invoice and confirmed payments and amounts and dates paid. We have been paying them to literally do nothing b/c that's what they do best, NOTHING!

Lastly, I could go on about so much more, but I'll state these last few things, they blamed us receiving our funds late on the tenants paying late, per our owner reports STROTHER deposited our monies over a week and sometimes longer into our account, therefore it was STROTHER'S fault.

We have filed a complaint with the Real Estate Commission and an audit is underway b/c this is absolutely ridiculous and no Landlord or Tenant should have to deal with what these people are doing. For those of you with a good experience, you're a few of the lucky ones.
Army Trooper

04 July 2017

I had an old posting from two years ago which have a one star. I have decided to revise my review as of 06/2017, as new management has come in and taken over in the past year and I have seen such a change for the better.
The only complaint I could give is the turn around in property managers. We have had 4 different property managers assigned to us since the new management take over. Not entirely a bad thing, but makes you wonder if this is due to people quiting or being fired?
All and all, much better than what I experienced the first two years under their management --as a renter.
Franklin Westbrook

28 March 2017

There was a bit of an issue when my old tenant was vacating my property. I spoke with Mrs. Lena Hutton and she bent over backwards to ensure my issues were handled and was able to bring in new tenants within the first few weeks of my previous tenant's lease being complete. Her professionalism and work ethic brought a deep sigh of relief in my belief that Strother Property Management can efficiently handle my property while I'm all over the country working. Having her employed is a great asset to the company.
Jarod Chesser

28 February 2017

Five stars for Lena Hutton. Four for Strother overall; two stars for Strother without Lena.

Lena Hutton is the reason this company is getting four stars in stead of two. I'd give her five stars if I could rate her efforts on our behalf individually. She is attentive, efficient, and extremely knowledgeable. You'll have a mixed experience with Lena's subordinate property managers, as some of them have varying levels of experience and varying levels of commitment to their clients. I had to elevate some issues to the owner of the company to get action on them thanks to the inactivity of the property manager. The owner assigned our case to Lena so we could move ahead, as a team.

Mrs. Hutton is a SUPERSTAR and resolved all of our tenant issues to everyone's satisfaction with professional courtesy and constant communication that was informed by a practical understanding of the laws and regulations affecting our tenants' situations. She literally helped us weather the hurricane last year and come out all right.
David Sajous

30 January 2017

In my dealings with Lena Hutton, she has consistently delivered superior customer service. Lena was always responsive, followed up on pressing issues, always kept me informed, provided excellent advice and she made sure my issues were being dealt with expediently. Hands down one of the most knowledgeable real estate professionals that I've ever dealt with.
QueenofSpade Lee

28 January 2017

Lena Hutton is amazing. She keeps me updated on everything that goes on with my property. She makes sure everything is the way it should be and I feel completely safe with my property under her watchful eyes. Ms.Hutton was even able to get me $500 for an unauthorized tenant in my property. I would recommend Lena Hutton to any of my family and friends that are looking for a property manager. Keep up the great work!
Jennifer Harris

10 January 2017

DO NOT rent/buy from this property management. I did not even want to give them one star but I had to in order to post this review. They are VERY unprofessional! I am pregnant and have 3 small children, our home has been without heat for 4 days before they sent someone to come out and repair the issue during the coldest month -January making it 50 degrees INSIDE of our home. Also, while being without heat, come to find out, there's a wiring issue throughout the ENTIRE house. We bought space heaters and our breakers constantly trip all day long AND one outlet even caught fire the second day we were without heat making us terrified that a fire may start. They have known of our situation, as we have made multiple phone calls and spoke to staff regarding our concerns and they were very rude, not apologizing for the delay, didn't even sound a bit concerned about our situation. I'm sure if they had to sit in a 50 degree home for 4 days they would feel the same as I do and probably have someone out that same day to fix it! As I'm typing this my hands are ice cold! I feel horrible that my kids have had to sit in such a cold house for the past few days but we literally have nowhere else to go. I am furious! Please, do not do business with this company!