Awesome room, clean and friendly staff.
Room service didn't make bed or even drop of towels during our 3 day stay and we had to argue w the front desk just to get towels for our room. Its never good when the front desk says "well i guess you dont need to shower then".
The hotel has been completely renovated inside and out a much different from where it was six months ago
"Renovated" but still much work to doalso the entire 3rd floor smelled like week for 2 days straight. Not very pleasant
Nice Hotel. I came to Detroit for the IMSA and IndyCar race at Belle Isle. The hotel doest look that fancy from outside but the rooms are pretty nice, i actually was surprised.
This place crappy they went up On the price and I had terrible customer service I booked a room and the tv didn't work and they refused to change my room and or give me a refund there was even a condom and a crack baggie still in it
There's a lot of changes since my last visit. A lot of updates, it's coming along very nice. Minus the construction noise.
Front desk woman the worst ever. Stayed for a couple days during a convention. NO ROOM SERVICE FOR EVERY DAY HERE. When i went to the front desk she says go find your house keeper we have no clean towels and absolutely refused in the ugliest way to refuse me towels for a shower. Then tells me im disrespecting her for being upset that we have to work a 12hour day and she got to shower but we do not get to! This woman, not a lady ever, would be fired on the spot if i owned the place. I own 5 retail stores and have NEVER NEVER HAVE HAD WORST SERVICE! I would never recommend this to my worst enemy! And better your motel and get rid of that weekend receptionist that worked sunday morning march 19th!
And respect is NEVER just given, you KEISHA have to earn it.
#keishawiththecollegedegree
The women working the front desk was one of the rudest people I have ever encountered. I do not recommend asking for a towel if your staying there more then a single night!!
Worst hotel I ever stayed in the room was nasty.. There was a ring around the tub, holes in the blanket, dirt all over floor, toilet had pee stains, the jacuzzi was rusted, had hair all over the towels. Was trying to leave and get my money back.. Management acted like everything was fine. I will never stay there again in life.