Great experience with all staff and the facility. Everyone was very kind, helpful and informative when we had our 4 month old daughter transferred here.
Quick if you're going to the ER. I usually go to u of m and sit in a loud waiting room for over 3 hours. Was back and in my very own room within 3 minutes. It is not loud and hectic in the ER there like I am used to. Will always be choosing to go here instead of U of M from now on when it comes to the ER. Thank you.
This place is the worst place to go, if you really need medical care! My son was told that he "wasn't bad enough for surgery", only to be sent home. We went directly to U of M, and was in surgery less than 24 hours later. Unbelievable! Outraged! Mad as hell! Just like while admitted, we were passed to 5 different surgeons, told 5 different things, never diagnosed, now I'm getting no response after being told that an investigation is pending? DO NOT GO TO ST.JOESPH FOR ANY MEDICAL CARE! THEY DON'T CARE!
I delivered my son at St. Joe's this past April (2017). I had a wonderful experience with the admission process, the laboring experience, and my medical staff was fantastic, calm, and extremely professional when I had to have an emergency c-section. All my questions were thoroughly answered before I went to the O.R., and all my wishes that I had communicated in my birth plan were honored (as much as circumstance would allow). I plan on making St. Joe's my future home for any medical attention that my family requires.
Went there to visit someone and was impressed with the hospital overall and staff, from front desk to nurses. Wanted to take a picture in the lobby where a guy was playing a piano but a rude, power hungry security approached me and made me delete it. I complied and did not argue since that picture is already here on Google and on their website but this guy needs to be retrained so he can learn some manners and how to talk with patients and visitors.
I've received care here for several different things. I feel like the staff are always friendly and professional. I would have given them 5 stars if it weren't for the delivery with my daughter. My experience was not very good then and I did not feel comfortable after I delivered her. I felt like they were trying to take control of my entire delivery & interaction with my newborn child. I did not like that. Other than that, my general experience here is a rather pleasant one. Their emergency room waiting times are ridiculous though. That is the other reason I will not give them 5 stars. I've waited in the emergency room for up to 2 hours before.
Terrible bed side manner, in emergency trauma. Brought my mother in for a laceration to the head. The nurse was extremely rude. Any question that we asked, we always got a snippy answer back. Very rude and snotty. Will definitely request another nurse, if we ever get her again. Someone with that kind of attitude, should not be working in health care. Very unprofessional.
I went on Sunday the 21th to ER. They say I have Lumbrosacral Strain. they prescribed me with medicine for 3 days, until my doctor can see.me, but my doctor appointment will be on Thursday. My medicine didn't work at all from Sunday trough Tuesday night when runned out of it. I decide to check on the papers and find out that even they ask me what was my level of pain between 0 to 10. I said 9 and the put.Moderated pain. I guess they prescribed me with the wrong amounts of medicine, and they ask me to comeback to adjust the amounts. Guess they get paid for each of my visits, even do, they didn't provide me with a humanitarian solución to my earth issue.
I had a very negative ER experience, waiting 90minutes, while writhing in excruciating stomach pain, to get any pain relief. I would have given the ER 1 star; however, after completing the follow-up survey I got in the mail, I received a phone call and was able to meet with hospital personnel. That team had already met with the staff on duty the night of my visit and had reviewed my case, using it as an teachable experience as to how my situation could have been better handled. The overall outcome, then, merits a high rating. I would return to this ER should I have a future need, considering my last visit a one-time, less-than-ideal experience.
The worst experience I've had in my life unprofessional doctor. I was talked to like no one ever should be and did nothing to help either of my issues try #u of m I know I did
I've received care here for several different things. I feel like the staff are always friendly and professional. I would have given them 5 stars if it weren't for the delivery with my daughter. My experience was not very good and I did not feel comfortable after I delivered her. I felt like they were trying to take control of my entire delivery & interaction with my newborn child. I did not like that. Other than that, my general experience here is pretty good. They're emergency room waiting times are ridiculous though. That is the other reason I will not give them 5 stars. I've waited in the emergency room for up to 2 hours before.
My family has been going to this hospital literally longer than I have been alive. I've had numerous family members work here over the years, and while the hospital has changed in many ways I still feel they do wonderfully. Obviously hospitals get over crowded and are often understaffed but people need to take that into consideration.
I went into the L&D triage emergency at 10 weeks pregnant experiencing a miscarriage. I was taken to a room immediately after giving the front desk my ID and insurance information. The nurses and doctor I saw while there were ALL very gentle and kind in my time of need. They were even understanding when we asked for the male student to step out of the room. Overall a good experience (with the team obviously, not the reasoning for being there). I was given any and all information I could've needed and told to call if I needed anything further.
THANK YOU!!