My crazy out-of-town schedule and car requirements extended my buying timeline to over two weeks. Ken M. and the Spitzer Toyota staff worked with me across state lines to make sure all went smoothly. Made it on time for Christmas! Thank you for the great service and for going the extra *miles*!
Tyler was very considerate and conscientious of my need even though it wouldn’t be considered a big deal to some. He made it his priority. A+ service!
Both shuttle drivers are such kind men. Paul always remembers what we talked about last even though months have gone by. Amazing!
I wanted to buy a Toyota Sienna 8 seater. I found an excellent deal from Spitzer and called them. Doug was the person who helped me with it. It was absolutely no pressure and I was very comfortable making this deal knowing that I could not find anything comparable anywhere else. Working with Doug was a pleasure and I would highly recommend this dealership (Spitzer from Monroeville).
Shop around for used car , Don were very helpful and knowledgeable and spent his time with us. If we'll buy here it's for this amazing sales guy. Thanks man you're great!
Chris
Great place to go if you want to over pay for your new vehicle and get less than your trade is worth. Went there almost bought my new Corolla there glad I shopped around. Ended up going to another dealership payed less for my new car and got more for my trade than Spitzer said I could. If you are willing do drive an hour or so depending on where you live you can do better not only price wise but people wise. Go on line look at all the Toyota dealership's car price wise Spitzer can be outdone.
This place is great. Had a horrible experience earlier in the day with some other non-name brand dealership that tried to markup a great list price with 4,000 dollars in fees. Don at Spitzer gave me an upfront price and fees over the phone as the drive there was 4.5 hours. When I arrived, the car was waiting for me. Price was AMAZING almost 2,000 below the True Car "great price" bracket. Only other thing I had to pay was taxes and title transfer which ended up bringing the total price to around 19,000 when the list price was 17,500. They even stayed an hour late to accommodate me and complete the sale. Additionally, they let me leave my old vehicle on the lot for a week until I could return with someone to pick it up. Seamless process, friendly staff, clean, and very detail oriented. If you can come here I would highly recommend it.
2 and a half hours and counting for an oil change and tire rotation. We Made an appointment. This is insane! Why is it taking this long? I feel like i might die in this waiting area. No apologizes from the staff so far. I should get a free car for this.
Do not respond to this unless you are going to give me a free car!
Our recent experience was awesome. I came in, not actually expecting to buy because I thought we'd be too upside down on our trade. We would up coming out even, even though I had other dealerships offer much less. We were looking at two levels of one model and Ryan provided print outs of the differences in payment, for both financing and leasing. He explained the benefits of leasing, which we were leaning toward anyhow, and so that's what we went with! He wasn't pushy in any way. We needed to leave shortly after the process was complete, but I was told to come back the next day so he could point out some of the features in my new vehicle. Overall, an excellent experience!
Called to get a quote on a timing belt replacement never received a call back. Im willing to travel to West Liberty Avenue and get better service for a $700 job. When you say you will call back make it a priority to that customer you will call back.
We just bought a truck from them . Don was our salesperson. Don is very knowledgeable and has lot of patience and very onest. No issues during the purchase process, everything went just perfect from the walkaround the lot to the final sale.
I can say after so many cars I purchased from dealers throughout the years this it the BEST dealer and Don is awesome!
Highly recommend!
Got great service. Found the car I was looking for. At a great price. DON was our salesman. And took very good care. Thanks.
Great expirience here! Everyone was extremely polite and helpful. They cared more about getting me in a car than any dealer I've been to. They got me in a brand new car at a great price. Ryan, Ben, and Jeff were all professional and great, I would recommend this to anyone and everyone. A few months later I am making a small change to my review. The sales guys are great still, however service center is extremely over priced. Be careful when they say you get " free inspection" that doesn't include emission or the "sticker fee" so all said and done my free inspection was 61 dollars . They also wanted 60 bucks just to put my car up and see if my back bumper was damaged after another car bumped me . I actually stopped in right after it happened and a sales rep came out and looked at my car and assured me he didn't see any damage, but to have the service center lift it up really quick when they open. So the sales side is great, the service side is good quality but very overpriced. It would have taken 4 minutes to put my car up and tell me it was fine.
Sold me a "Certified" Sienna a couple of years ago. Unfortunately for me, I was unable to inspect the vehicle during the day. The driver side door was obviously replaced. The paint shade is completely different. I don't know how that would be considered certified if it had been in an accident before. I wouldn't have purchased the van had I known about the accident. Way to get one over me.