About
Location :
Added by Jopie, at 06 September 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Gallery
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11 Reviews
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05 December 2017
Great experience with Marvin Cooke. It didn't take much time with the paperwork and I walked out with the vehicle that I originally wanted with little interest due to the sales promotion being offered. Thanks Kia!
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19 September 2017
Micheal A, has been extremely helpful he has helped me find my car I wanted !
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04 July 2017
It was great. David Eriks and Tom the finance guy were very informative, not pushy, and we got a fair price. I went back a week later to have a couple extras added on, and Gary in the service dept. was also very helpful. Sonia, who set up the return appointment was also very good. I highly recommend this dealership.
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28 June 2017
Best car buying experience I have ever had. Claude was great, answered all of my questions, never pressured us and made it an overall pleasant and comfortable experience.
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01 June 2017
My experience here was absolutely amazing! My sales rep Michael was phenomenal in helping find a vehicle for me. Very nice and worked hard to help get me a new car. I would definitely recommend my friends and family here if I here they are looking into a new vehicle. Thanks again Michael Ray Arizmandi !!
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01 June 2017
Experience started off well enough, however, it quickly became clear the sales rep was not showing cars that met the price specifications we opened with - By some of the things he was saying it was as though he hadn't even listened properly in the first place. On a hunch I began crosschecking what the salesperson was saying with what they were advertising on their site to discover he was lying about features and acting like he was doing us a favor by 'lowering' the price, when in reality that was the price they intended to sell at the entire time. As soon as we tried to decline the offer he became pushy and condescending. When somebody says "it's out of my price range", don't treat them like they're stupid for wanting something else!
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02 February 2017
I thought this was a GREAT place until I took my car to get an oil change and THEY STOLE $80 from me! I had no problems until this point but when I am treated as a thief and as if I was trying to con them out of money after being a faithful and dedicated customer for more than 2 years, I have NOTHING positive to say about them! Once Sean left from the service department, everything went down hill! DO NOT GO TO THIS PLACE
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19 January 2017
Great, Professional Service!! This is our 2nd time purchasing a vehicle from Southlake Kia!!!
We worked with Kim and James and both were very professional and knowledgeable. They were NOT pushy salesmen but rather good honest people trying to meet your needs!
I purchased a Kia Sorento and LOVE it!!
If you're looking for a new vehicle, check them out!!response / report this review -
09 January 2017
My family recently leased at 2017 Kia Sorento. Our experience was very positive. We worked with James and he was knowledgeable, friendly and service-oriented. We would definitely recommend this dealership and have been very pleased with the customer service we have received.
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26 October 2016
My mom and I where at this dealership on 10/25/2016. I can't state how great the customer service was. I dealt with Earl Nymeyer, who was not pushy or trying to get a sale. This person was very thorough and knew his products. He was willing to take the time to go over everything with me, and explain how each of the electronics work in the car. I went to this dealership and him about 3 times before I made a final decision on a 2016 Kia Optima. I had started my search of the summer of this year and did not made a final decision on a car until the week of 10/24/16. to 10/25/16 When I had the Kia optima on my final cut of list of cars that I was considering, my mom had made a call to this dealership and him to get a quote on how much the car would be a month. He had run the numbers and call us back and also e-mail me the information to me as well. Out of about 15-17 dealerships I went to I found this dealership and Earl to be the most outgoing, passionate about there jobs, and caring in which it did not seem to be fake by any means like other dealerships try to give you fake customer service when they are really just went to make a fast sale. Overall, anyone who is considering buying a new car you need to take a look at South-lake auto mall, these are great people and will go out of there way to make sure you are satisfied with your purchase.
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13 September 2016
My family and I were finishing our lease and wanted to know all the options for either buying the current vehicle or starting a new lease. We set up an appointment to discuss and our Southlake Kia Consultant Jason Price was very patient with our finance option requests and got us started on a new lease of their 2016 Sedona. He knew Kia through and through, and set us up with a great vehicle to maximize our budget. I waited writing this review until the full leasing process from old to new was done and I will definitely say he has been very accommodating post transaction as well, helping us navigate Kia Financing end of lease terms on our other vehicle. And he gave us a tip on new software that came out to better integrate our phones to their systems. It also helps Kia has some great products to offer. Whether we buy or lease at the end of this term, I hope Jason is around to assist.
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