I tried the couch and the business for NYC to Boston and Boston to New Haven. It was a great journey with very comfortable seats, big leg room and clean environment.
I also found the table of couch class are more steady than the ones in business class. Also I found the 165 train had leather-like cushions, which I prefer better than fabric ones.
It's an older station that doesn't have a waiting area like others have said. Also, no outlets to charge anything. Entrance to bathroom is so small, only 1 person can either enter or leave. Trains do need updating too. But can't really complain, to go from BOS-SPG for like 17 bucks can't be beat.
The station itself is okay. Rather clean than dirty but no real separated waiting area. The trains are in a bad shape and very old. I think it's time to invest in the public transportation and infrastructure.platforms should be renovated.
Nice station that is monitored by security at all times. This is where the Red Line, Amtrak and Commuter Rail connect or start/stop.
The Commuter Rail schedule SUCKS on the weekends! It's like they don't think people travel on the weekends or something.
Fantastic place to go catch other bus or a train. Plus excellent places to go for dinner or anything else .
It's one of two major transit and commuter rail hubs in Boston, as well as having Amtrak and long-haul buses, Greyhound, Bolt, etc.
The bus terminal is really pretty, well organized and clean. Great signage. Even the train station is well kept, and has great signs that are kept up to date, There are a good amount of quick places to get snacks or coffee, including Froyo, Dunkin Donuts, and Starbucks. Clean bathrooms, too.
I take the commuter rail ten times a week now to go to work and head home and South Station is now my main transportation hub.
As far as train station go, this one is very well signed and is also clean. It's also loud, hot and often packed with commuters and it does appear to run at near maximum capacity most days.
The station itself is decently spacious and has plenty of food and drink options. You have a Tavern in the Square location with a limited food menu as well as beer on tap and a few cocktails, or you have a grilled cheese stand, a Pinkberry for some frozen yogurt and both a Starbucks and Dunkin Donuts. And that's before you head into the food court section where you have a bunch of spots including a place slingin' Cajun food, a Chinese spot, a pizza one and even a McDonald's.
Considering that South Station serves as a hub for the commuter rail, various buses and the red line, I think that it does a pretty good job at keeping things tidy and functioning, but with that said, they could really use a better air conditioning system - during rush hour, it gets a little hot in there and they could also do a better job at announcing the tracks; They literally only announce the track about 5 minutes prior to the trains leaving so if you blink you could very easily miss your train. Luckily there's only 12 tracks but still, it's a bit ridiculous.
All and all, not a bad train station - even at it's busiest, everything seems to function pretty well making commuting a breeze (most days).
South Station is an interesting train station when visiting Boston. It is near many sites in Boston, like Chinatown, The Leather District, Waterfront and The North End. From this station, to get to other areas in the city however, may take a longer amount of time if you are walking. South Station, in conclusion, is very clean with many train services and options to get to many areas in the state, country and in Boston as well. There I think are also many food options at the station as well. When visiting Boston, if you need to get to another place, i would recommend coming to South Station.
Would be nice if they had more places to sit while waiting. Seems like a lot of wasted space that could be used to make the trip more comfortable. Needs more clean restrooms.